Bill Sheboy Expert

Glad to hear that. Even if the commit date isn't available after event occurs, you could save the most recent commit datetime in a custom field and use that to compare to when an issue transition to "in testing". That could solve your query issue. It will probably take three rules to do it: * Save the most recent commit…

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Hi @Rhea Mehta In addition to the two work-arounds that @Petter Gonçalves noted, another possibility is to build your own measurement: * Add custom fields to measure what you wish (e.g. dev cycle time, lead time, etc.) * Use automation rules to set the values for each issue so they persist Best regards, Bill

Adding on to what John suggests, maybe add 2 custom fields to reduce problems: a date for the reminder and the text of what to remind you of. Although it would be possible to parse a comment and get the date and thing to remind you of, it would be tricky to implement, test, and use. The key challenge is that as a user, you…

Hi @Craeg Strong I agree that this is clearly not an intuitive design... And others agree, as you can find in the suggestions and defects searched for below:…

Hi @Gemma Pitman -- Welcome to the Atlassian Community! Looking at the documentation for advanced queries, I do not believe that you can get the commit datetime currently: https://support.atlassian.com/jira-core-cloud/docs/advanced-search-reference-jql-developer-status/ Perhaps there is a marketplace add-on for query…

Hi @Éva Bihari -- Welcome to the Atlassian Community! I confirmed your finding that the Original Estimate field is not listed for the Field Value Changed trigger. According the documentation, all built-in and custom fields should be listed: https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/ I could…

Hi @Sjaak Kassies Thanks for the update. One key thing to know is that a board's filter manages what appears in reporting. For Kanban, that is less critical because you can adjust things like the Cumulative Flow Diagram (CFD) with Refine Report. Keep this in mind when using the reports so you can still see one project at a…

Hi @Sabina Alistar There is no way to do this currently. There are many related suggestions to add this feature. Here are some of them, which you can review and vote for if you wish. * When a Swimlane is based on Stories or Epics the sub-tasks should also display the Epic Link field as their parents issue does…

Hi @software_apex-networks_com -- Welcome to the Atlassian Community! Other community posts showing this type of error appear to be related to problems with add-ons. Have you checked with your site admin to determine if there are any issues with an marketplace add-ons you are using? If there are none, I recommend…

Hi @Bajan Ojha -- Welcome to the Atlassian Community! What do you mean by "same time": same date or same datetime? There is no built in JIRA automated start/complete for sprints. There are some suggestions to add this feature. However... I recommend letting the teams start/complete their sprints at their own times. That…

Hi @Brigid I did not see any other community postings like this symptom, or open defects on the public backlog. I recommend submitting a support ticket to Atlassian: https://support.atlassian.com/contact/#/ Best regards, Bill

Thank you for clarifying how your teams are working. Unfortunately, JQL is not a SQL, and so comparing things like Affects Version and Fix Version does not appear to be possible. It only allows comparing a field to a constant, literal value. (Example fixVersion = myVersionA) For JIRA Cloud, I can think of two possible…

Hi @Admin -- Welcome to the Atlassian Community! Maybe you could try is to get all the epics with a webhook JQL ordered by Rank, and then grab the one immediately before your target epic. Best regards, Bill

Hi @swati I believe you are describing your team's work steps within a sprint, where building an item is completed and QA work is not completed by the end of the sprint. You seem to be asking how to record velocity for work which is built but not yet tested. Is that correct? If so, the work is not yet done, and so velocity…

Hi @Mihir Gandhi -- Welcome to the Atlassian Community! Possible answers to your question depend upon your team's practices today... How are you tracking the releases which a defect impacts? For example, are you currently setting the Affects Version field to all Releases which a defect impacts? How are you defining Release…

Hi @Chris Leek -- Welcome to the Atlassian Community! Are you still seeing this issue? One odd thing is the fields for project and board are normally pre-filled based upon your instance. Please try deleting the gadget, confirm you are logged into JIRA, refresh the page, and then re-add the gadget. If that does not work, I…

Hi @Sjaak Kassies Are you using a Classic or Next-Gen project? If it is classic you could try: * Create Kanban boards for each team so they can manage their own work (project) * Create a specific Kanban board to span all projects to solve your planning conflicts* Filter with project IN (A, B, C) ORDER BY Rank * Set swim…

Hi @Roman Koval -- Welcome to the Atlassian Community! I am curious what problem you are trying to solve. * Doesn't the cloned issue already contain the list of linked items when you view it? * What is the filter that you want to add providing? Thanks, and best regards, Bill

Hi @Juan Pedro Silva -- Welcome to the Atlassian Community! Regarding measuring the time in status, there is no out-of-the-box way to do this with JIRA cloud. To have this capability, you could: * Buy a marketplace add-on product, * Export the system logs using a webhook and parse them in a log parser, or * Build your own…

Thanks for the information and article, @Kevin Bui Comparison of attributes (fields) of an issue with automation rules definitely helps fill a gap in JQL functionality. A logical next step might be allowing such comparisons to be available as user-defined triggers. Best regards, Bill

Hi @Yohriza Carreon The way you describe your rules, the actions of Rule 1 are intended to trigger Rule 2. Is this correct? If so, look at Rule 2's details and ensure you check the box to "Allow rule trigger". That will allow the one rule to fire the other. When it is not checked, there is code to prevent one rule rapidly…

Hi, Brian. You can search the marketplace for anything related to JQL, such as ScriptRunner. https://marketplace.atlassian.com/search?query=JQL I do not work for any of the marketplace vendors, and one of them may provide a more specific suggestion for their products.

Hi, Thomas. For a Kanban board's item ordering, you note a scenario of moving items higher in Rank. On the board, you can select an issue and right-click > Top of Column to move an item up. That would prevent the need to move items backwards in flow to change rank, and then move forward again.

Hi @Jarosław Solecki [Deviniti] When you hear back on the defect disposition, would you please post the info here? Thanks!

Hi @Nick Sturge As an update, I now see you are using the new version of the CFD that was created for Next-Gen projects, and it does not have the Refine Report option. Here is the documentation for the new report:…

Hi sergeev.viacheslav@telestarcom.ru This item appears to be a duplicate of your other posting which I answered. Would you please close this one? https://community.atlassian.com/t5/Jira-Software-questions/There-is-a-need-to-add-a-certain-number-of-hours-to-the-current/qaq-p/1445517 Thanks, and best regards, Bill

Hi @Rana M Kashif I do not believe that you can remove the quick search. And I do not see any suggestions in the public backlog to do so. Have you reviewed the documentation and use cases for how to restrict project access for teams? You can find that information here:…

Hi @bhaueter -- Welcome to the Atlassian Community! In JIRA, a project is a list of zero or more issues to manage work. You could have all of your work in one project (backlog) and then use other means to distinguish things like products, teams, etc. However that might cause confusion when different value streams or…

Hi @Nadira hajjar -- Welcome to the Atlassian Community! When you create the issue, did you select the Issue Type of Epic? If not, the Epic Name field will not be available. If you did, would you please post an image of what you are seeing so the community can offer ideas? Thanks, and best regards, Bill