Bill Sheboy Expert

Hi @Jayce Canale Here is the suggestion item in the Code Barrel backlog to add If/Else within a branch: https://codebarrel.atlassian.net/browse/AUT-1005 Best regards, Bill

No, you just set the property with no quotes around the key. If you are wondering if there is an issue even setting the property, you may also just do a quick check in a browser using the REST API to grab the values:…

Yup, it looks like project properties can now be read from the automation rules. Here's an unrelated tip if you try to organize your entity properties better (such as with a namespace organization): the key cannot always contain a period. It definitely doesn't work for project entity properties, and I have seen some posts…

Hi @gil I do not believe that is possible yet with custom fields added directly to Jira through the UI. Please see this post for more information and for links to the suggestions to add this feature: https://community.atlassian.com/t5/Jira-questions/Add-Custom-field-value-Thru-REST-API-In-Issue-Update/qaq-p/1138817 Best…

Hi, I wonder if you could (for yourself) disable the notification for assignment under your personal settings, and then use a scheduled automation rule to send notification on Start Date. If this worked, each person would need to disable the notification for assignment themself. Best regards, Bill

I am raising a defect for this issue now. There is nothing on the status page about this issue, probably because it does not appear to be production-impacting at this time: https://status.automationforjira.com/

Hi @volkova.y and thank you for clarifying. Do you have the Confluence page stored as a custom field in the issue? If so, you may use that custom field as the smart value in your Slacke message. Also, here are some examples in the automation template library for sending messages to Slack:…

Hi @Tracy B That link doesn't really go anywhere for me either... Please try this link to the automation template library: https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453 Best regards, Bill

Hi @John Carson Fix Version is a list field, and unfortunately there is no single item remove function for lists in automation yet. I was able to make a work-around for this by converting a list to a string, removing the target item, and then converting back to a list. My example is for the Component field. Please take a…

Hi @Nandhini kandan I do not believe there is an out-of-the-box way to do this with Jira Cloud. There are probably marketplace add-ons to do this. Best regards, Bill

Hi @Helen Pippard Have you tried adding the Jira Roadmap macro to your Confluence page? It shows the versions, the color bars for status, and the start/end dates. Best regards, Bill

Thanks for explaining, Alex. Solving your counting question depends on how you are adding or "intaking" new requests. If you just add them with no other data, there is no easy way in Jira to see patterns. For example, it would be cool if there was a word cloud gadget to see patterns, but there is nothing built-in to do…

Hi @Alex Harr -- Welcome to the Atlassian Community! What do you mean by "count the number of similar requests"? Would this be all of the requests or some piece of information in the requests, such as key words in the summary/title? Best regards, Bill

Helen, I am glad that helped you. Would you please consider marking this question as answered? That will help others in the community find solutions faster. Thanks, Bill

Hi @volkova.y -- Welcome to the Atlassian Community! Would you please clarify what you are trying to accomplish? Jira tasks (and other issues) are in a backlog, and may be displayed on zero or more Confluence pages, often with a project or filter reference. The Jira issues themselves are not part of the Confluence page, so…

Hi @TNAJanssen -- Welcome to the Atlassian Community! This could be related to a known defect in regards to user permissions. Please see this post and compare to what you are seeing, and a possible work-around:…

Hi @Helen Pippard You cannot do that with out of the box Jira. The sprint health gadget is for the entire sprint, not for part of the sprint scope. As a work-around, you could use the two-dimension filter gadget, with Status and Fix Version for the X/Y axis values. Best regards, Bill

Hi @Teza What have you tried in your filter thus far? Here is the documentation on working with filters and subscribing to them: https://confluence.atlassian.com/jiracoreserver073/working-with-search-results-861257284.html If you want to specifically notify the Assignee, please consider using Automation for Jira to send…

Hi @Desislava Tileva -- Welcome to the Atlassian Community! For your filter, you can also do this: project IN (Capture, "Analyze & HI") ORDER BY Rank ASC For a classic project board, you may use the board settings (... at top right of view) to determine what is on the cards. When you look there, are your desired fields…

Hi @Giorgi Tsitsvidze For your first question, yes you can add a link to issues in emails using Automation for Jira. Try adding this in the email: <a href="{{url}}">{{key}} - {{summary}}</a> With out of the box Jira you cannot do the second thing, adding a link to transition an issue to a different status. Perhaps…

Hi @Will McNelis -- Welcome to the Atlassian Community! If you do not want to purchase an add-on from the marketplace for lead and cycle time, you have several options: * Pull your issue data into Excel or Google Sheet using the Atlassian provided plug-ins and analyze the data * Pull the data using the REST API functions…

You are welcome, and I am glad that helped you. The re-fetch after the create issue trigger often helps, although it does slow down rules a few seconds. Please keep that in mind if you use any chained rules, where one leads to the execution of another rule. __Bill

Hi @[deleted] Wow, that is a lot of reporting! I hope you and your teams find that information useful, and are taking action upon it. To make things easier, you have a several options I can think of: * You could build filters, requiring no edits, and subscribe to them on a monthly cadence to send an email. For example for…

Hi @Scott Soltero There appear to be several open defects for Basic Search related to shared type information for NextGen and Classic projects. If that is your situation, please review and you may monitor for fixes: https://jira.atlassian.com/browse/JRACLOUD-74452 If that isn't a match to what you see, here are the other…

Hi @kfarnen There is no built-in loop counter to help you do this. You might be able to do it using Create Variable, and repeatedly replacing the value with increasing date values: {{issue.myDateField.plusDays(5)}} However... I wonder how are you enforcing 47 sub-tasks in a sequential order without *manually adding them*?…

Hi @Vera Bakshaeva What have you tried thus far to solve this problem? Posting your rule and any errors you see will help the community give you ideas. If you are just starting out, please see this similar community post and the comments:…

Hi @Håkan MacLean The classic project "control chart" has some limitations in regards to being an actual and useful control chart for process evaluation. If that same version is implemented for NextGen, it may have the same limitations. Please consider reviewing the documentation for the current chart to see if it meets…

You may add more status values, however all of them show up on your board for NextGen. What I tried was adding a "Not Started" status, leaving everything in the backlog in "To Do". After that, no items on the board were in "To Do" but I was stuck with an empty column which cannot be removed.

Hi guys, This could be a timing issue with the Issue Created event getting raised before all the data (e.g. Epic Link) is available for reading. If the audit log seems to indicate no parent, consider adding a Re-fetch action immediately after the trigger to re-load prior to accessing the parent. This will slow the rule a…

Hi @Uma Sanjeevi Remembering that NextGen projects are, by definition, meant to be simpler than Classic ones in behavior and maintenance... It does not appear to be possible to perform that search when both are in "to do" status. Here is a suggestion to add the ability to distinguish them:…