Bill Sheboy Expert

Hi @Poonam -- Welcome to the Atlassian Community! You could use an issue filter to return the items, substituting in your project and epic: project = myProject AND ("Epic Link" IN (myEpicKey) OR key = myEpicKey) ORDER BY Key And add sprint to the displayed columns. Best regards, Bill

Hal, it appears there is a known issue for server version when the order can be changed by selecting a column on the gadget. Please take a look at this defect to see if it matches what you are describing: https://jira.atlassian.com/browse/JRASERVER-47039

Hi @Hal Clay -- Welcome to the Atlassian Community! Would you please provide more details: * What is the filter you are using? * What is the dashboard gadget you are using and its settings? * What is the behavior you expect to see versus what you are actually seeing? Best regards, Bill

Hi @Kirill Gutmann -- Welcome to the Atlassian Community! Using the automation rule, have you tried using the {{now}} smart value for the current time? Please note that to track time with automation rules, you need multiple values to capture the start and end time of an event, and then use the diff() function to capture…

Hi @Florence BELHENNICHE -- Welcome to the Atlassian Community! If I understand your request correctly, you want to: Return all issues in project <X> ( (Which have a sub-task where status IN (Completed) AND Description ~ "report") OR (Which have a sub-task where status NOT IN (Completed) AND Description ~ "construction") )…

Hi @Adam Foot As you have been improving your rule, please consider posting a new image of the current rule. That may help uncover the issue with the edit and the assignment. Thanks, and best regards, Bill

Hi @[deleted] -- Welcome to the Atlassian Community! I believe it is not yet possible to create a sprint from the import, or to set the sprint fields. Here is the suggestion to add the feature, which you may review and vote for: https://jira.atlassian.com/browse/JSWCLOUD-5942 Best regards, Bill

Hi @Ashish Happy holidays to you as well! Did you notice that your link has a trailing space in "implemented by " when it works with JQL and does not have the space in your other attempt. Please check to see if there is a space in the actual name of the link as that could be why it doesn't return anything in the rule.

Hi Mark, I am glad that helped. Please also consider periodically checking how many request items needed some discovery or spike-like work. That may give the team further insights in ways to improve. Best regards, Bill

Hi @Mark R -- Welcome to the Atlassian Community! Your team's answer depends upon how you work. Do you have discovery and delivery pipelines, or one value stream, or some other workflow? When discovery is built into your steps, maybe you do not need a separate type of work item to answer questions. Maybe it just happens…

Hi @Saaketh -- I have some follow-up questions to help you consider what you want/need to report upon, and how you might use that information. By "resource utilization" do you mean people or something else? How do you define "productivity"? From your comments, it appears your team is using Scrum. How are you using…

Thanks for that information, Sarath. That is correct that Lookup Issues is only for cloud version. For server version, JQL result sets are representented by the {{issues}} smart value (note this is plural). So then {{issues.size}} could work for you. https://confluence.atlassian.com/automation/smart-values-993924860.html

Hi @Sarath It seems your advanced compare is only testing the one sub-task and not the others. Have you considered using JQL and Lookup Issues to find the sub-tasks which are in the status you care about, and then check the size to see if there is more than one: {{lookupIssues.size}} If more than one, then update the…

Hi @shetty Please post the syntax of what you have tried to provide context. Thanks! Best regards, Bill

To follow up, @Vedant Kulkarni_Trundl There are no looping functions on a field value (or number of times) yet in automation. Here are the suggestions to add those features: https://codebarrel.atlassian.net/browse/AUT-81 https://codebarrel.atlassian.net/browse/AUT-1312 Until then, if you have an upper limit on the number…

Hi @Raffaele Bischof Happy holidays to you as well! Thanks for the additional information... I thought you were using account numbers, and you can just as well use the Account Key (AAA, ABC, etc.) you describe with any of those three methods. With thousands of companies to implement, I recomment either changing the list to…

I believe the links are case-sensitive. Please try the exact spelling and capitalization of your link to learn what that returns.

Hi Isaac, How do you know if it will be in a next year versus the current one? If you can determine that within the rule you could use an If/Else condition to set the date, and increment the year for {{now}} with the function plusYears(1) If this year use {{now.jiraDate.left(4)}} else…

Hi @Isaac Sacolick First, it may help if you post an image of your complete rule and the audit log for a rule execution so the community can comment. Next, you may want to make the year section dynamic, extracting the year from {{now}} {{now.jiraDate.left(4)}} And then, try removing the toDate() expression and see if the…

Greetings all! Yes, and... to the suggestions about scrum.org over other providers. When scrum.org created their level-based and supporting materials for different disciplines, the other providers moved in that direction as well. The advanced tests (like PSM III) require much more real world experience to achieve, helping…

Hi @Cindi Cunningham What problem are you trying to solve with that type of Epic Burn chart? I am wondering as I believe the built-in epic burn chart uses story points not item counts. And story points are often distinct units of measure for each delivery team. So adding values across teams may not produce your intended…

Hi! The posts I found in the community forum specifically referred to limits on sending emails. That means anything sending emails: assignments, watchers, filter subscriptions, mentions, shares, automation rules, add-on product notifications, etc. For an active project a team could easily reach that limit daily. One…

Hi @Erick Padilla -- Welcome to the Atlassian Community! Please note in that message, you have reached the "maximum number of 1 day notifications..." My understanding is that the free plans are limited to 100 notifications per day, regardless of the monthly limits. When more are needed a license may be purchased. Best…

HI @Raffaele Bischof -- Welcome to the Atlassian Community! From what you describe, there are companies with names and account numbers, and you want to populate the account number in a Jira issue when the name is provided. Is that correct? If so, there are several ways to do this, most of which could displease your team's…

Gotcha and thanks!

Thanks, @Alberson Barbosa On the NextGen reports, I had to refresh my browser to get it to show all sprints in the drop-down list, so maybe try that also. Other than that, I have nothing else to suggest other than submitting a support ticket. You are the site admin so you should be able to create a ticket:…

Hi @Roan Hamminga -- Welcome to the Atlassian Community! I am glad to see you have an automation rule that worked for you. Just wondering...why are you transitioning the issues when the sprint starts? In scrum, normally the team members move items as they work on them (pulling work when they have capacity). Thanks, and…

Hi @Joshua Carr How are you handling missing/invalid values following the text "Due Date: "? Perhaps with a condition before attempting to replace the existing field value? Best regards, Bill

Yup, those settings are helpful. Some other key settings to watch are: * email notification on edits., unless you want the automation rules to spam folks ;^) * allow rule trigger, when you have a set of chained rule executions * JQL-based triggers or branches and the setting "Only include issues that have changed since the…

Hi @Vedant Kulkarni_Trundl I suspect the answer is "yes", as you would use the list functions to determine the number of selections. Please see this documentation to help you get started: https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/…