Bill Sheboy Expert

I note you accepted the question as answered. If it is not yet resolved... Where are you seeing zero items: on the backlog view or on the board (if the sprint has started)? Does the filter for the board span only one Jira project or multiple projects?

Hi @Richard Blackledge -- Welcome to the Atlassian Community! Several things could cause work items to appear to have vanished. I recommend... First, identify one specific work item that has disappeared, and view the history to determine if anything other than the Sprint changed. If so, compare the work item to the Scrum…

Hi @Jerry Rodriguez What have you tried thus far to solve this need? If you have a rule that is not working, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this: company-managed,…

Hi @John Haggarty -- Welcome to the Atlassian Community! For the rule to access the new work item, please change that branch to Most Recently Created Work Item. Kind regards, Bill

Hi @Ritika Ojha Just following up to check if these suggestions answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks, and kind regards, Bill

Hi @shanag -- Welcome to the Atlassian Community! You appear to be using a marketplace app for the checklists, Smart Checklist. If so, please review their documentation on using the app with automation rules: https://railsware.atlassian.net/wiki/spaces/CHK/pages/305528896/Automation+for+Jira And if it is not working as…

Awesome; I am glad to learn that helped! To learn more about smart value, list filtering, please see this article on the topic: https://community.atlassian.com/forums/Automation-articles/Filtering-smart-value-lists/ba-p/1827588

Rather than waiting for the schedule, I recommend testing the rule like this: * disable this rule * copy it to a new rule * replace the Create Version action to just write to the audit log * remove the send email action Then once the rule is saved / enabled, from the ... menu at the top-right of the rule editor, select Run…

First, that URL template I provided to check the fields is a template: you need to use your own Jira URL and Work Item Key. Next, from what you describe with the new / second rule, perhaps your first rule is corrupted. This can happen occasionally with the rule editor. The way to check that is: * disable your current rule…

Hi @Sage Lesko What is the type of your Quarter custom field? It appears to be single-select option type. If so, you probably need a complete value in the variable rather than trying to combine them when setting the custom field. Thus, there are two things to try: * Modify your rebateQuarter variable to add the Q as a…

Hi @Bill Partridge Yes, and...to the suggestion from @John Funk -- I recommend using a Lookup Table for this type of value mapping: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table This will improve the mapping visibility, maintenance, and possibly the performance of the…

Hi @Terry Carter -- Welcome to the Atlassian Community! Yes, and...to the solution you are trying: what types of years are you using for your quarters, calendar-based or week-based? * The format "YYYY" will be week-based, and so near the year boundary, the value may be different from what you expect * The format "yyyy"…

Link directions in rules for smart values can be confusing, challenging, etc. You could use list filtering to confirm the inward ones are present and only then return just the type. For example: * action: create variable* name: varInwardIssueLinkTypes * smart value:…

Hi @Cristian Angel Bruner -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * what problem are you trying to solve with this rule; that is, "why do this?" * what type of project is this: company-managed, team-managed, JPD, etc. * an…

Hi @Andreas Schaefer Awesome; I am glad to learn it is working! Please consider marking this question as "answered" to help others with a similar need find solutions faster. Thanks!

Thanks for the additional information, @Harshvardhan Vala FYI for future automation questions, context is important to better help the community offer suggestions. I recommend including these in your questions: * what problem are you trying to solve; that is, "why do this?" * what version of Jira are you using: Cloud,…

@Walter Buggenhout -- I feel context helps regarding my favorites, such as "helping..." * Teams get started* Liftoff: Launching Agile Projects & Teams * Product people organize work* User Story Mapping: Discover the Whole Story, Build the Right Product * Team coaches improve retrospective effectiveness* Agile…

As I described, the pull request smart values are only available with the PR-related triggers: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/#--Pull-request-- When instead using the Work Item Transitioned trigger, two of the possible workarounds are: * when the PR triggers happen store…

@Claudio Rouillon would you please post images of: * your complete rule, * the action where the smart value expression is used, and * the audit log details showing the rule execution. Those may help provide more context. Thanks!

Hi @Walter Buggenhout I have read many agility-related, engineering practice, and team-supporting books and internet articles over the years: good, bad, and ugly :^) Here is a starter list, ordered by author, which spans quite a bit of ground on this topic to support agile teams. I only included books, not articles or…

Hi @Jack Zhao -- Welcome to the Atlassian Community! There are several possible causes for this symptom, and here are some things to check: #1) The Work Item Created trigger has a known racetrack timing defect where the rule can start before all data is available, or the work item is in a stable condition. This can cause…

Hi @Himanshi Gaba Thank you for the information on these updates. And, please consider adding the license level restriction to the TL;DR at the top. This will save customers time when deciding the value of the content for their site. Thank you. Kind regards, Bill

Hi @Beth Power For a question like this, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this: company-managed, team-managed, JPD, etc. * an image of your complete automation rule in a single…

Hi @Brad Schultz Short answer: there is no built-in way to count those, although there are several workarounds possible depending upon your frequency of need and willingness to spend money / time. On to the workarounds: * need one time for one work item* look at the changelog / history for the work item and count them *…

Hi @Angelie Stephens Thank you for the update on this badge! On a related note...any updates on improving the bookmarks handling itself? For example, perhaps adding searching, naming, grouping, tagging, etc. to make finding what we saved easier. Kind regards, Bill

Hi @Amanda Stroud First thing: in my experience, not all possible / supported smart values and their structure are shown in that built-in help feature. The feature is relatively new, and does not display correct information for all contexts. And so I recommend using this how-to article to look at what the REST API endpoint…

Hi @Melissa C You are trying to perform two filters: find version names containing a "Q", and do something different when more than one is found. I do not believe that can be done in a single step. I recommend first parsing to get the ones with a "Q", storing the result in a variable: * action: create variable* name:…

Hi @Vitalii Rybka What is the source of your information for this post? There is no {{else}} expression in smart value, conditional expressions: https://confluence.atlassian.com/automation/jira-smart-values-conditional-logic-1081351607.html And as a reminder, when posting bot / AI-generated content, that source should be…

Here is the documentation for that function: https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-dates/#Converting-text-to-dates You may try letting the rule "guess" the format with just toDate() or to specify it exactly, such as with: {{varSomeVariable.toDate("yyyy-MM-dd hh:mm a")}}…

Hi @Mikael Sandberg FYI the link in your post to that article is broken. * Here is the one for the older article using Python to get the Slack ID values:* https://community.atlassian.com/forums/Automation-articles/Mention-someone-directly-in-Slack-via-Jira-Automation/ba-p/1528605 * Here is one for directly calling the…