Bill Sheboy Expert

Hi @lucas.mara -- Welcome to the Atlassian Community! Yes, and... to what Jack suggests...Here is how to calculate that time difference once you build your rule: https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/#Smartvaluesdateandtimefunctions-Example.2 Best regards, Bill

Good catch! How about an assumption... assume that the first issue added is the one you want. Then you may change your lookupIssues JQL to sort by key, adding ... ORDER BY Key ASC Then, just grab the first key: {{lookupIssues.first.key}}

Hi @Guillaume Fournet -- Welcome to the Atlassian Community! I do not believe so, with out of the box Jira. There appear to be marketplace add-ons for purchase which allow you to do this in other tools, and then have the issues stored in Jira. Or, you could use cards with images in Trello and synch your issues to Jira if…

Hi @David Cote Do you have any team-managed projects (next-gen) in use in your instance? If so, I suspect this may be related to the problem with JQL and EMPTY tests confusing fields between projects, as noted here: https://jira.atlassian.com/browse/JRACLOUD-76482 The work-around is to use the custom field ID in the query.…

Hi @Andrew Tarr I tried that method and got all the sprints back in "values" and the "total" field was not present. Same result when I used a board with below and above the maxResults of sprints. It appears the documentation is out of date or there is an issue, so if you need that field (rather than counting the "values"),…

Thanks, @Lesley Hawkins What is happening when you expect the rule to work? Do you see errors in the audit log? Have you checked the other projects, with issues in the epic, to confirm that they all finish with a "Done" status? If the different projects use different status values to represent "done" you would need to test…

Hi @Lesley Hawkins You probably can do that with a global/multi-project automation rule. Please post an image of the rule you have tried thus far; that will help the community to give you suggestions. Thanks! Best regards, Bill

Hmmm... I am guessing that is some type of mark-up pasted into the description field. Without a market place add-on I think you are going to need to use Excel formulas to extras the values into individual spreadsheet columns. It may be convenient to paste a table into a field like Description, and then it causes later…

I believe you need the advanced compare condition to test that one.

Thanks for the images! Earlier I noted to look at the right of the issue search page, there is a Columns selector. You may select which fields you want to see there. Use type-ahead search to target in on what you want. Once the fields are displayed on the page, try your export again. Also note that once it looks as you…

Yes, and you would need Jira Cloud Premier for that...which is a more expensive license level. Please look here for details to see if that might meet your needs: https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps As an alternative, there may be marketplace add-ons which do this at lower cost,…

Thanks, @emmanuel_dolley I wondered if that was the problem, but I thought it unlikely that a built-in custom field could cause this condition. Looks like the design choices/challenges for team-managed projects continue to accumulate...and... Yet another challenge with JQL not being a SQL: a SQL would have used the fields…

Not yet for the basic roadmaps, as with the standard version of Jira. I believe their is a suggestion to make these visible for the child issues.

Hi Tyson, Would you please provide the query you are using, and a screen image of the results? That may help the community give you suggestions. Thanks!

Hi @Ryan McBryde This seems possible with Automation for Jira with Cloud. Here are some things from your notes to address: Are there other TF issues that fit this criteria? Are there other criter that what you stated? If it is just what you described, you can find those issues. Identify the "FIRST" one as the original Test…

Hi @Nancy Pacitto I believe you can disable "user invites" which removes the referral option from users, but once a link is out it is valid for 30 days. Please look here for details: https://support.atlassian.com/user-management/docs/specify-how-users-get-site-access/ There is an open suggestion to add a feature to disable…

Hi @AVNISH ANAND -- Welcome to the Atlassian Community! You may want to search in the developer community for ideas about this topic: https://community.developer.atlassian.com/ Best regards, Bill

Hi @Michel Lavoie Full disclosure: I am using cloud version, not server, and I don't recall hearing of the Apdex standard before seeing your post. That being noted... This appears to be a shared performance standard, and there is information on wikipedia and the Apdex users group site explaining terminology. As Atlassian…

Hi @Johnathon Sisounthone Yes, you may do that. The field names are Start Date and Due Date. You could set those fields manually by putting them on your edit views, or update them automatically with automation rules, workflow, or scripting. For some users, they cascade the values from the parent down to the children, and…

Hi @Tyson Dover -- Welcome to the Atlassian Community! I am unclear what you mean by "tagging system". Would you please explain that term? And, when you note that you do not get all the data, what do you mean? Are you only getting some of the fields or only some of the issues you expect? To help you get started: * In the…

Hi @Leda Figueiredo -- Welcome to the Atlassian Community! You cannot easily change your site name yourself yet; Atlassian is working on the feature. Instead you migrate to a new instance, or have your site admin contact support to see if they can do the rename. Please look here for more information on this:…

For the first rule, you would use something like this: * Trigger: scheduled on your weekly cadence. Use the CRON help listed in the rule to help you pick a value * Action: edit field to clear your custom field to empty For your second rule, you probably have something like this, assuming you only captured the comment body.…

Hi @Connie Leuderalbert What do you mean by "weekly": a floating week or a fixed calendar week? If you mean a fixed calendar week, have you considered doing this with two automation rules: * Scheduled trigger rule which clears your custom field holding current week's comments at the start of week * Modify your existing…

Yes, and... you could create a shared filter based upon current user, and let the team's possible assignees subscribe individually to get their email notificatin.

Hi @Carl Berry -- Welcome to the Atlassian Community! You may do that by splitting up your query to match what you describe, using OR clauses and parentheses to focus the query. I reformatted a bit to make it easier to see. project = CHANGE AND issuetype = Change AND status IN (Implementing) AND "Change Focus" = "Critical…

Woot! My answer matched one from Trudy! ;^)

Hi, @Kelley Mills What is your Re-fetch for at the end of the rule? That action is normally used when... * You edit fields in the triggering issues, and need to access them later in the rule, so you reload them, or... * A create issue trigger runs too fast, and so the data is not yet available. Using the re-fetch slows…

Thanks, @Yvan Martin I will ask our site admin to submit the request and then post back here what we learn to benefit the community. __Bill

Hi @Prabh -- Welcome to the Atlassian Community! I wonder if the team is mitigating a symptom and perhaps missing the root cause of this problem... From what you describe, your team is dealing with starting sprints with items that are not ready to be worked on yet based upon your definition of ready. Asking "why" that is…

Hi @Jake Simon Are you using a company-managed (classic) or team-managed project (next-gen)? The documentation link you provided is for company-managed. Team-managed projects do not have the ability to set working days yet. Here is the feature suggestion to add that, which you can vote for or watch for…