Bill Sheboy Expert

Hi @Ulrika Eriksson Have you tried to create an Automation for Jira rule, triggered on the field change, and then sending the notification to Slack? Please look here for more information on that approach: * https://www.atlassian.com/software/jira/guides/expand-jira/automation *…

Hi @Виктория As you are using server version, you will need to do what @Alexander Pappert suggests, by branching on JQL for the specific issue key, and then using the link action from there to link to the trigger issue. If you were using Cloud version, you could do this by first putting the key in a created variable and…

Hi @Curt Holley Thanks for the information. If you call the REST API with an example issue to check the smart values, is there a JSON path which leads to making the Team fields unique? Or, are they truly at the same scoping level within the issue? Best regards, Bill

Hi @Augusto Nardin Yes, and... to what Trudy and John note: If you want to reduce the chance of tampering with that flag indicating the rule already ran (e.g. manual edit), consider having the rule add a specific comment string to check. Those are more difficult to remove when not the commenting-user (i.e. Automation for…

Hi @Jhon Jairo Amaya Càceres In general, deleting issues from Jira Cloud may be a bad idea as there is no "undo" feature. As an alternative you could consider adding a custom field, such as Abandoned, and mark things as such. Updating filters to removed abandoned issues has the same effect as deletion, and without the…

Hi @박보은 Adding to what @Trudy P Claspill suggests, you will need to perform this in a few steps: * Trigger fires capturing the issue * Confirm the issue is not an epic * Use JQL and a Lookup Issues action to find the epic * Confirm an epic was found * Edit the original trigger issue to set the Epic Link to the one found…

Hi @Black Pen Mathematics -- Welcome to the Atlassian Community! Jira's JQL is not a SQL, and so you cannot easily compare different fields with out of the box Jira. There are purchasable marketplace add-ons to support this. How often do you need this information? * If just once, I recommend exporting the issues you care…

Hi @Florian GOLESTIN -- Welcome to the Atlassian Community! What problem are you trying to solve using a filter for a specifically named sprint? And, is this a board filter, or just a filter used for reporting/dashboards? Best regards, Bill

Hi @Joe Is that report an addon from the marketplace? If so, you may want to check the vendor's documentation page in the marketplace to see what information they offer: https://marketplace.atlassian.com/ Best regards, Bill

Hi community of automation rule writers! I added a couple of suggestions for improvements that you may want to consider: * add pin actions to automation rule editor: https://jira.atlassian.com/browse/JSWCLOUD-21614 * add a *verbose audit logging* option to automation rule…

Hi! I believe you would need one of the marketplace addons to do that. Please investigate them here: https://marketplace.atlassian.com/search?hosting=cloud&query=microsoft%20project If you only need this infrequently, you could also try to export the Jira data and import to Project, although that would be a bit of manual…

Hi @jbeg For server without Lookup Issues, how about a slower work-around using the bi-directional nature of issue links... * Trigger: issue transitioned from A to B * Branch: on JQL to find the desired epic matching your criteria* Action: add a link of a type you do not use to the trigger issue. Perhaps, split from/to *…

Hi @Julia You can do this, and the tricky part is detecting the changes to a custom field in a window of time. If you have one of the scripting/JQL addons from the marketplace that may be easier; otherwise you would need some way to indicate the field changed, perhaps by using another custom field to record the date/time…

I believe they use the start of day, which is more relevant for the date/time fields. The before and after operators should be exclusive. DURING may help more for your examples. I am using cloud not server, so please experiment to confirm. Here is the documentation reference on this to help you:…

Hi @Darrell -- Welcome to the Atlassian Community! In your queries you may have some overlapping timeframes and logical conditions. For example, your < 1 week and 1-2 week cases overlap on -7d. My suggestion would be: * Hand draw a time line and mark on it what you want to know * Identify some example cases of issues…

Jennifer, I am glad to hear that helped you! And as an FYI, we use quick filters like this to help our teams using company-managed projects (classic) who have a lot of work in progress (WIP). Checking during the stand-up for things that haven't moved in a while can help start useful discussions. Such as: NOT CHANGED AFTER…

Hi @[deleted] -- Welcome to the Atlassian Community! I believe this will do what you ask. Please substitute your project and status names. project = myProject AND status = myStatus AND NOT status CHANGED AFTER -30d And, please look here for more information about advanced JQL searching:…

Hi @Jack Brickey Two things I am doing: * When we create a new automation for Jira rule in a company-managed project (CMP), I re-implement it in a test, team-managed project (TMP). That helps head off any challenges/differences/learnings before a team using using a TMP needs the rule to help them. * I check the public…

For automation, the Log to audit log action is very helpful. Try writing stuff to the audit log to see what happens and often it will throw an error for invalid JSON that might not otherwise show up.

Is that an equals sign in your JSON or a typo in the post, Steve?

Hi @Natalia Rodríguez I believe that error message is describing the problem: someone has created a custom field with the same name as Rank, and so that is causing the problem. Please consider either renaming or removing the user-created custom field to solve this, and then re-check your filter to ensure it is sorting on…

Steve, I was just pasting in the example from the documentation. Please change to use the fields as you need to reporter and your custom field. Thanks!

Hi @[deleted] -- Welcome to the Atlassian Community! The information you note from the past is available in the issue histories/logs but it is not reportable (in general) with the out-of-the-box reporting Jira provides. Please consider your different use cases, and then take a look at the marketplace to see which addon…

Hi @jbeg For a question like this, please consider posting an image of your complete rule and an audit log entry from a failed run. That will provide the community some context to try to help. Thanks! You do not indicate if you are using Jira Cloud or Server/Data Center, so I am going to assume for now "Cloud"... *…

Hi @Master Iraban I do not believe you can use out-of-the-box JQL to "listen" for changes to any field. You could use an automation for Jira rule to trigger on specific field changes, or perhaps investigate marketplace addons for such listeners. Best regards, Bill

Hi @Steve Priole For user field updates with JSON and smart values, I believe you need to set the id attribute due to the GDPR changes, such as: { "fields": { "assignee": { "id": "{{initiator.accountId}}" } }} Here is the documentation for that:…

Hi @Loondy Lopez -- Welcome to the Atlassian Community! For a question like this related to a specific addon behavior, you may want to contact the vendor's support directly. You may find their information here: https://marketplace.atlassian.com/apps/1216661/actionableagile-for-jira-agile-metrics?hosting=cloud&tab=support…

Hi @Javanshir Mustafayev _ HIT Is this a Jira Service Management (JSM) project? If so, you may be able to use: project = myProject and approvals = myApproval() https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-myApprovalmyApproval-- Best…

Hi @Anuradha Yadav From within a Jira project, the reports can show the contents and reports for the prior sprints. Is that what you are looking to view? What problem are you trying to solve by modifying the issues from a closed sprint? The individual issues can me updated further after the sprint has closed. Changing the…

Hi @Port Administrator Are you using a team-managed (next-gen) or a company-managed (classic) project? Adding on to what @Alexis Robert suggests, please check your workflow setup, specifically looking to see if the status issue CPSD-3957 was in can change to "In Progress". There may be not be a connection between those two…