Bill Sheboy Expert

Hi @Ricardo Augusto Pereira de Matos Yes, you can do that. Some clarifying questions to help decide options are: * Are you using Jira Cloud or Server/Data Center? * And, if using Cloud, are you using a Company-Managed or Team-Managed project? In general, you can do what you ask with a query: project = myProject AND…

Hi @Lee Street Jira has a built-in feature for issue links that you could use to make visible such connections. Please look here for more information on that feature: https://support.atlassian.com/jira-software-cloud/docs/link-an-issue/ What do you mean by "share work"? If these are two different teams, using different…

Hi @Balneet kochar For an automation-related question like this, please post an image of your complete rule and the audit log from an execution which you believe isn't working. That will provide the community some context to offer you suggestions. Thanks! Best regards, Bill

Hi @ben friedman Based upon the way the JSON/smart values are structured for links, I am unclear how you can do that directly in conditional logic: the link type appears to be in a separate node above the list of linked issues. You might be able to use string functions to put the entire string into a created variable and…

Hi @[deleted] Please look at this documentation to learn for available formats for the date diff() function: https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/ If none of those meet your needs, you will probably need to do this manually with the math operations and format()…

Hi @James Luxton I wonder if by hiding the "on hold" work on a Kanban board, unintended consequences will be created: * As the work is out-of-sight it will take longer to take action on it for restarting or other decisions * It will drive up the team's WIP as by not seeing the "on hold" items, the team will believe they…

Hi @myria.souza -- Welcome to the Atlassian Community! From your questions... 1) Is there a possibility to share report burndow or velocity to slack team automatically schedulled once a day Unless your team's sprints are one-day in length, why would you report on velocity every day? Regarding burn down/up, you may not be…

Hi @Steven Rhodes Yes, and...to the answer: This seems like an opportunity for a conversation with people changing things when not in the team's group. What problem were they trying to solve by doing so? Understanding that may help them and your team. Best regards, Bill

Hi, Josh. That makes sense: you are using labels to manage on which team's board the issue appears (based upon the filters). You should be able to edit the label directly to move issues or create an manually triggered automation rule to do so...although that would seem more complicated than just changing the label. Am I…

Hi! Sorry, I was listing both of the common spellings of sub-task, as some companies have added multiple values for that issue type. Please drop the ones that don't work. If this helps solve the issue, please consider marking this question as "answered". That will help others in the community find solutions faster. Thanks!

Hi, @Jack Brickey One of the values I find from the scatter chart ("control chart" in Great Gadgets) is the ability to identify batching (shows as a vertical band of dots) and outlier impacts. Those can be identified and drilled into, helping the team learn and experiment around improvements. __Bill

Hi @Florian Minterbauer I hypothesize that documentation page is a hold-over from the original Scrum book's writings which show multiple estimation methods for "stories" and "sub-tasks". The Scrum Guide hasn't described things that way for many years. Regardless...some teams may still choose to work that way. Jira supports…

It does seem like a bigger problem now with Team-Managed projects, as each one adds new status values and custom fields. The suggested "work-around" I saw from the support team is to use the numeric ID value for the status (rather than the name) to make them unique in your query. There are marketplace addons (for purchase)…

If you are the project admin, from the board... * Select the ... menu at the top-right * Select Board Settings * Select General on the left side * Scroll to the bottom * Note the Kanban board sub-filter field * If the field is empty, please enter issueType NOT IN ("subtask", "sub-task") * If the field is not empty, add the…

Hi, Gabriel! Thanks for clarifying. Is this a company-managed project? For company-managed you may change your board filter under settings to not include the sub-tasks... As you are using Kanban, if you want sub-tasks included in the reports but just not appear on the board, try changing the "Kanban board sub-filter"…

Hi @Kristy Maconi -- Welcome to the Atlassian Community! Please check the GitLab documentation to see if it has an API for creating/updating defects in that tool. If so, you could create an Automation for Jira rule, listening with a webhook to that API to create/update issues (e.g. defects/bugs) in Jira. If not, please…

Hi @Gabriel Baggio -- Welcome to the Atlassian Community! You note that you create a sub-task and change the status to "in progress", and it appears on the board. Your board has "in progress" as a mapped status in a column, so why would you think it would not appear on the board? Best regards, Bill

Hi @Michael Stewart I suspect the answer is, "no". JQL is not a SQL, and so customers do not get the scoping limits/help you note when using advanced searches. I believe that when using the basic search option, when you first filter by project that the values shown for status are constrained to the selected project. Best…

Hi, Michele. I suggest doing a browser search for "Jira Cloud Dashboard Examples" and see some of the articles people have written on what helped them. You can also find some great articles on this in this community forum:…

I cannot tell which version of Jira you are using, Cloud or Server/Data Center, but both of those have a feature called automation for Jira. With those, you could automatically create repeated tasks when a sprint is created and add them to the sprint. Please look here for more information about automation rules: *…

Hi @eli albert -- Welcome to the Atlassian Community! Yes, and...to Ravi's suggestion: this role-based approach helps when the "product manager" is unavailable, as multiple people could have the role. Otherwise that one person will bottleneck the team from completing work. Best regards, Bill

Hi @Michele Snow During sprint planning a team considers their capacity, what valuable work they can complete during the sprint timeframe, and their plan to complete the work. If one of the things requested is reporting, they would add work items to manage that request. When a team does not track work items for a request,…

Hi @Michele Snow What is it that you want to know about a team's sprint work? In Jira there are built-in reports which show the burn down/up of work, a sprint report, a velocity report, and more. Knowing what you are interested in seeing, and the problems you are trying to solve, will help the community to offer you…

Hi @Nallusamy Narayanaswamy That is not possible with out-of-the-box Jira, and the suggestion to add the feature has been open for several years: https://jira.atlassian.com/browse/JRASERVER-62196 There appear to be several marketplace addons available for purchase to do this:…

Hi @Lauren Luen -- Welcome to the Atlassian Community! Yes, it is available on software projects of both types, company-managed and team-managed. Please look here for more information: * https://www.atlassian.com/software/jira/guides/expand-jira/automation *…

I empathize with your frustration on the interaction of company-managed projects (CMP) and team-managed projects (TMP). There's a suggestion in-progress to add multiple board support to TMP: https://jira.atlassian.com/browse/JSWCLOUD-17371 Perhaps what you see is from differences in how TMP link epics to their child…

Hi @Hananiah There are some newer and some very old suggestions to change the number of sprints shown on the velocity chart, including this one from 2012: https://jira.atlassian.com/browse/JSWCLOUD-6034 No telling if that will be implemented. And, one common agile idea is looking back too far in the history isn't relevant…

Hi @Colton Carnevale -- Welcome to the Atlassian Community! Here are some questions to help the community offer ideas: * You describe using scrum, correct? * Are you doing a release with each sprint? * Are you using any DevOps/pipeline tools integration with Jira? If at least #1 and #2 of those things match your use case,…

Oops... My bad if I explained that poorly. Second attempt: The JQL for an automation rule is permitted to return more than 100 issues...and only the first 100 will be processed. That means if your rule needs to process them all, structure the rule so that is possible to process them in chunks...usually with repeated runs…

Hi @Meital Adir What problem are you trying to solve by doing this? People use Jira work logging to record the actual time working on an issue. That actual time can be later compared to original estimates for various purposes. If you are just recording the time based upon status transitions, it seems like you are using the…