Bill Sheboy Expert

Hi @ahiggins and @mtaylor To pause for a moment, I tried your rule as you wrote it and it worked for me as you expected. I note you have selected a project in Create Version. Is that the same project where this rule is stored or in a different project? If this is for a different project, this would need to be a…

Hi @mtaylor Please try to add the asNumber to convert the value before adding the 2 to the version. Thanks!

Hi @ahiggins -- Welcome to the Atlassian Community! FYI that for automation related questions, please consider posting an image of your complete rule and the audit log. That may provide context for the community to offer ideas. Thanks! Two things to try: * before you perform the math, convert the text value using…

Thank you for clarifying the question. You may also want to look at the control chart report if you want to see the amount of time issues spend in each status of the workflow. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/

Hi @Dennis_H You mention solving this with automation. Have you tried to either use the replaceAll() function to substitute a newline for the commas, or use split() and join() to do the same thing? Best regards, Bill

Hi @Jitesh Halai What do you mean by "column totals"? If you mean the number of issues in each column over time, have you looked at the built-in cumulative flow diagram report? That is what it shows. Best regards, Bill

Hi @Pascal Laub Please consider discussing the problem you are trying to solve with your Jira site admin. They can tell you have if you have any marketplace addon tools for scripting which would allow creating the calculated field. If you do not have such an addon, you could: * use the roadmap feature to see the child…

Hi @Sambit Choudhury I believe the column set-up is saved with a saved filter. Please try to load the filter in advanced search, update your column list as you wish, make a small change to your JQL filter, and then re-save it to see the impact. Best regards, Bill

Hi @[deleted] -- Welcome to the Atlassian Community! Looking at the image of your rule, it appears you are trying to set the value of Summary twice in the new sub-task: with the Summary field value and with JSON. Please try to remove the JSON under more options and just paste your text and smart values into the field…

Hi @Yong Yang Are you referring to the setting for Server automation that allows the schedule trigger with JQL to treat the issues as a batch? If so, that is not an option for Jira Cloud. The equivalent feature is to use the Lookup Issues action to treat them as a batch. Unfortunately in Cloud, only some of the issue…

Hi! I thought that was what I was suggesting, so here is a more complete example for one specific project. Please add/adjust any additional criteria that you need. project = myProject AND ( assignee = currentUser() OR assignee WAS currentUser() ) AND ( timespent IS EMPTY OR ( timespent IS NOT EMPTY AND worklogAuthor !=…

Hi @Daniel Ebers I used a webrequest action to the REST API to update the filter. And I do not recall the specific post when I first tried the approach. As I recall, I was helping someone make a dynamic filter that would first use Lookup Issues and text functions to create a list of keys, and then add that as ...IN…

Hi @Matt Steadman One way to do that might be to call the REST API (using a web request from the rule) to get the field options, and then exclude ones which are selected from the issue's field. You will probably need to use text functions, regular expressions, and created variables to do this. Please note that calling the…

Hi @Bhargav Bhatt -- Welcome to the Atlassian Community! To do what you ask, you will need some matching piece of information between the two incoming webhook triggers, like a "correlation id". When you have that correlation id from the failure service notification, you may create the initial Jira issue with that value in…

Hi @Vlad Olekhnovich -- Welcome to the Atlassian Community! Please try to substitute that clause with this: ( (worklogAuthor != currentUser() AND timespent IS NOT EMPTY) OR (timespent IS EMPTY) ) This will separate the two things you are checking for: * Time was spent by someone other than the current user, or * No time…

Greetings! What are these "true agile methodology" and "ideology" of which you write?

Hi @Moheeb Qupty The title of that suggestion is "Allow IF/ELSE block within branches" Best regards, Bill

Thank you for clarifying, @Manoj Khaire As you want this often, the addon seems like the most maintainable approach.

Hi @Kat Tiessen -- Welcome to the Atlassian Community! There are several open suggestions to add that feature to Jira, which you may watch or vote for. Until one of those gets implemented, there appear to be several marketplace addons which can do this. I have not used any of these so I do not have a specific…

Hi, Trudy! I suggested a scheduled rather than a manual trigger for this rule (when using JQL for a batch) as manual rules auto-magically exclude the trigger issue key from the JQL behind the scenes. Same thing for branch JQL. I believe this was done to prevent race-track errors. Best regards, Bill

Hi @DS -- Welcome to the Atlassian Community! You may do this with an automation for Jira (A4J) rule to remove that prefix. Your project admin will need to create the rule. Here is an example of such a rule: * Trigger: scheduled for JQL of: summary ~ "CLONE" * Action: edit issue fields for summary, setting the value…

Yup...when the community site gets "laggy" I guess duplicates can be created. :^)

Hi @Rajesh Kumar Reddy I do not believe that always works, as the Team-Managed projects each can have their own custom fields which are independent of the ones from the Company-Managed ones...and so some fidelity can be lost. Please see here for more information:…

Hi @Joshua Burke This seems like a duplicate of your other question. If so, please consider closing one of them to help focus the conversation. Thanks! https://community.atlassian.com/t5/Jira-Software-questions/Automation-Use-the-Source-of-a-Trigger-to-Populate-Other-Jira/qaq-p/1729117 Best regards, Bill

Hi @Joshua Burke -- Welcome to the Atlassian Community! Yes, you can do that. For the version created trigger, the trigger version's smart value is {{version.name}} and that can be assigned during the new issue creates. Best regards, Bill

Hi @Trudy P Claspill -- It appears those links have changed to: * https://support.atlassian.com/jira-software-cloud/docs/smart-values-text-fields/ * Follow the link to the Oracle documentation on Java for Pattern Class, for the regular expression information...although it appears that the automation rule implementation of…

Hi @Dayanand You could do this with (including some qualifiers about the method): * easiest: the built-in control chart * most expensive cost: a marketplace addon for workflow measurement; scripted, calculated fields; or measurement dashboard gadgets * best way to understand what is measured: an automation rule with custom…

Awesome! I am glad to hear that helped you. Documentation is an area that needs work for automation, and a single-source wiki does not yet exist. Here are the pages I most often use or recommend to people: * Getting…

Thanks, @Rachel Wright ! Here are a few more: * Calculate process/workflow performance measures without additional addons * Build dynamic queries not possible with out-of-the-box JQL * Update a saved filter (e.g. used in dashboards), eliminating the need for manual edits when things change regularly * Align version and…

One watch item... Teams may miss that the working agreement they formed when co-located in an office is less effective for full-time remote conditions. Sounds like time for a refresh! Perhaps start with a radar-chart retrospective exercise to quickly survey how the current agreement is helping, use that to feed into…