Bill Sheboy Expert

Hi @Anurag Vipin Vaidya Based upon the rule images you posted, you are using Jira Server or Jira Data Center. In that case, the Lookup Issues action does not support the fields you are trying to use. Here is the open suggestion to add other fields to that action: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877 The…

The export value from Jira is seconds. And so to convert that, assume the days are 8 hours long, and progressively divide and truncate the value to get the pieces.

Hi @Sreedevi Raman Pisharody You seem to be asking a question about Microsoft Excel, and you posted this question in the Jira community. That Jira field is "pretty printing" a number of seconds as a text value, such as "3d, 4h". I suspect the answer depends upon your specific version of Excel and any addins you have. I…

Hi @Benjamin Knoop -- Welcome to the Atlassian Community! That is not possible with current, built-in features, and here is an older suggestion to add that capability. You may watch / vote for it to see any progress. https://jira.atlassian.com/browse/JRACLOUD-91131 Kind regards, Bill

Greetings, community! While I appreciate the leadership and agile team challenges in managing individual "performance" versus contributing to shared / defined goals, I encourage those considering such measures to investigate possible, unintended consequences. Some of those may be found in: this old article, "On the folly…

Hi @Steffen Burzlaff _K15t_ Well done solving this question yourself! And as an FYI... The Work Item Created trigger has a known racetrack timing error where the rule can start before the data is stable / available to the rule. This can cause weird errors and empty smart values, leading to unpredictable results. The…

Hi @Thibault DUCHATEAU -- Welcome to the Atlassian Community! There is a known limitation of long-format list iteration where, once inside the iterator, only data from that scope and lower is accessible. Thus, your value cannot be "seen" inside to perform the filtering. The Atlassian automation team knows about this, and…

Hi @Kirill Egorov -- Welcome to the Atlassian Community! Well done solving your own question! And as a tip...consider using this how-to article with an example work item to learn the structure of smart values such as issuelinks. That will help identify what to test in filter conditions for lists of things.…

Hi @Darryl Lee ! Thanks for the article and tip to add more error-proofing to manually triggered rules. And, as a reminder for the example rule you show... Rules which supply a work item with the trigger, such as Manually Triggered, automagically exclude that specific work item from branches on JQL. That is, they add this…

Thanks for that information, as it seems to confirm this scenario is solvable...(as oppose to scenarios with cascading dependencies :^) The key is using the date / time functions to increment the dates in the child work items, and where the SLO values are stored. If they are stored with each child work item, and the values…

Hi @Chelsea Yang Thanks for this prompt! I have found lots of helpful methods in this book to help learning-to-learn: Pragmatic Thinking & Learning: Refactor Your Wetware, by Andy Hunt It has lots of practical techniques for different contexts. Ones I often use are: * Explain something to a teammate. This helps to slow one…

Hi @Amy Schindel For a question like this, context is important for the community to help. Please post the following: * what type of project is this: company-managed, team-managed, JPD, etc. * an image of your complete automation rule in a single image for continuity * images of any relevant actions / conditions / branches…

Hi @Allah-asra, Yankal -- Welcome to the Atlassian Community! Do you have a rule you have started writing? If so, context is important for the community to help. Please post the following: * what type of project is this: company-managed, team-managed, JPD, etc. * an image of your complete automation rule in a single image…

Hi @Manisha Aggarwal -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * what type of project is this: company-managed, team-managed, etc. * an image of your complete automation rule in a single image for continuity * images of any…

Hi @Enes Yarış -- Welcome to the Atlassian Community! What problem are you trying to solve by sending the email? Knowing that may help the community to offer better suggestions? Until we know that...have you started the rule already? If so, context is important for the community to help. Please post the following: * what…

I recall some latency the last time I updated my profile image...and noting one often has multiple of these (even though Atlassian has tried to align them): * Jira profile * community profiles: primary, and linked ones * JAC (public backlog) profile * Atlassian University / Learning profile * Developer community profile *…

Hi @Christopher Dunford -- Welcome to the Atlassian Community! Short answer: you cannot do so. Linking accounts requires access to each one involved...and that involves logging in during the linking steps. When you no longer have access to an account, it cannot be linked. I had the same situation a couple of years ago and…

@Luzcla -- Thanks for the additional details, and...I recommend not marking the question as "answered" until it is solved. That will help other community members join in to offer suggestions. First your question about using Create Work Item versus Clone Work Item: that depends upon what you need to do. The clone one helps…

Hi @Matteo Pacenti Short answer: an automation rule would need to directly monitor the linked Delivery Tickets to do this, or not use autofill. My experimentation shows some things about the autofill feature of JPD: * It does not actually change the JPD field* It is a display-only feature in the UX, likely implemented with…

Hi @Marc -Devoteam- Were you able to successfully use JQL to search for open / complete action items? It appears the text renderer returns them for searches as below (continuing the example from the original post): * ASDF * * - FDSA - * And because of the asterisks and dashes, those could not be searched with JQL exact…

Hi @Sara Bahrieh -- Welcome to the Atlassian Community! Short answer: There is a way to show the sum for your group of work items, but that cannot be used as an on-going report / tracking method. For more advanced reporting options, please talk to your Jira Site Admin to learn if you have any Dashboard app gadgets which…

Hi @Luzcla -- Welcome to the Atlassian Community! You seem to be asking a question related to an automation rule. If so... Context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this:…

Your rule is triggered on the Pull Request Merged, and then tries to branch to the Current Work Item...but there is none in scope: the trigger object is the PR, not a specific work item. You rule would need to use a JQL branch to access the relevant work item using the work item key found in the PR information.

First, no problem asking additional related questions to your topic! When you have a new question, I recommend completing the current one (e.g., accepting answers that helped) and then using the "Ask a question" button at the top of the page to ask the new one. For what you asked, there is indeed a long-standing, known…

Hi @Siva Muthusamy If you are using Jira Cloud, that article is out of date: rather than using the sunset epic smart value, your rule should use the parent one in the JQL. For example: parent = {{issue.parent.key}} Next, that article's guidance is incorrect / unhelpful in suggesting the use of the left() function to get…

To provide context for what you describe, please post an image of your rule action to update the Confluence page. Thanks!

Hi @Anurag Vipin Vaidya For a question like this, context is important for the community to help. Please post the following: * what problem is your rule trying to solve; that is, "why do this?" * what type of project is this: company-managed, team-managed, JPD, etc. * an image of your complete automation rule in a single…

Hi @Colin Porter The scenario you describe might be possible using automation features if two assumptions are valid for your case: * no more than 100 work items have updated worklog entries the previous day (i.e., the lookup work items action limit) * there are no more than 100 worklog entries total per each work item…

Hi @Liane Hughes -- Welcome to the Atlassian Community! First thing: what is the purpose of the automatically created tasks? And, if the team is using automation to automatically create the tasks for a newly created sprint, why would they not move them to done as each task is completed? Doing this will eliminate any need…

Hi @Svante Gustafsson Björkegren Short answer: the inline, list function get() requires a number, and it cannot take a Created Variable directly. There are several workarounds, assuming your myPosition is a Created Variable. Force the correct number typing for the get() function. There are two versions of the get()…