Bill Sheboy Expert

Hi @Alfred Sawatzky In your example, does "Issue B" = "Epic B" and does "Issue C" = "Epic C", or is that a naming coincidence? For example, I have Epic A which has the following issues: * issue B* depends on issue D (which is part of Epic B) * issue C* is blocked by issue E (which is part of Epic C) Best regards, Bill

Hi @Bruce Robinson Have you tried using the generic issue updated trigger, and then using the change log to check for issue type changes, from/to? FYI I found a defect for the opposite of this use case: converting into a sub-task. The public backlog item has timed-out (closed) and the Code Barrel one is still open: *…

I expect it is some edge case of permissions in our instance, so I will post back here after I learn more. Thanks for checking on it!

Looks the same for me. Hmmm... Perhaps time for me to just create the ticket.

Hi, @Jack Brickey Yes, I created the rule. Originally I copied it from another rule (which I also created). And I tried to create some test rules just to delete them, and those also are stuck with no remove for me. __Bill

Hi @Mariana Sedoff Here is a suggestion item to view team-managed projects (formerly called next-gen) in advanced roadmaps. You may watch/vote for the issue to see any progress. https://jira.atlassian.com/browse/JSWCLOUD-21318 Best regards, Bill

Thanks for that clarification, Preston. First thing, I do not believe there are any out-of-the-box reports to do this. Is "determine participation" a short-term or a long-term need to help address this situation? Or put another way, is this something which recently was noticed as a problem? If this is a short-term…

Yes, and...maybe try a short retro/ponder for on-hold issues periodically...to learn what is preventable and if there are patterns to on-hold issues. Even when you cannot yet resolve the causes such as others' schedules, knowing it is gonna happen will improve visibility to you and stakeholders.

Hi @Orest Novosad -- Welcome to the Atlassian Community! Adding to what Jack noted, here is the open suggestion to add the control chart for team-managed projects. You may vote for/watch it to see updates: https://jira.atlassian.com/browse/JSWCLOUD-20651 Best regards, Bill

Andreas you cannot sum on custom fields with Lookup Issues in an automation rule, yet... Two possible work-arounds are: * Whenever a field of interest changes in a child issue, update the parent using the Change Log. The risk here is getting out of synch if the rule does not trigger or when multiple issues change in a…

Hi @Nipun Aggarwal Thanks for the information. Please consider improving this by considering the concepts of Classes of Service, Major Incident Management, and clearly defining incident terminology with your stakeholders. The first and last ones are key: people need an aligned understanding of "urgent", "important",…

Hi, Faith. Would you please post: * an image of your rule, including the smart value expression you are trying, and * an image of the audit log showing the error? That will provide some context for the community to offer ideas. Thanks!

Hi @Kristin Lyons Thanks for this information. I wonder... * Using this method wouldn't you lose visibility to how long and how often issues are on-hold? Could checking the aging of on-hold issues provide a better approach? * When issues are on-hold often enough to need a status in the workflow, that may be a symptom of…

Hi @GALPIN -- Welcome to the Atlassian Community! Your diagram appears to be similar to a cumulative flow diagram (CFD). Jira has a version of this diagram, and you may learn more about it here: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-cumulative-flow-diagram/ Best regards, Bill

Hi @Preston Warden I believe you have listed both of the built-in ways: filter subscription and automation rules (free version given your purchase restriction). But both of these would require either individual filter subscriptions or individual automation rules. (If you were on cloud version, you could do this with one…

Hi @Preston Warden What problem are you trying to solve by creating this report? Knowing that may help members of the community to offer you suggestions. Thanks! Best regards, Bill

Hmmm...the only other thing I can think of is to check for any marketplace addons with listeners. If you look at the issue history, who does it indicate made the change?

Hi @Faith Liu -- Welcome to the Atlassian Community! I am a bit unclear on what you want to do. If you do everything relative to {{now}} some of those selected dates could be in the past, right? And, did you typo "fifth" and mean "first"? There is no built in function for each day of the month, such as "fifth". There is a…

Hi @Deanne Wilson An alternative to this is to have people pair with the senior engineers until everyone in a dev role can review anything, making this much simpler to do... For your specific question: There is an open suggestion in the backlog to support your use case: https://codebarrel.atlassian.net/browse/AUT-273 Until…

Hi @Jeremy Walton A couple of questions to try to help: * Is this for a team-managed (formerly called Next-Gen) project? * Is one of the issues a sub-task? If so, you could be encountering this defect: https://jira.atlassian.com/browse/JSWCLOUD-18461 Best regards, Bill

Hi @JZ Yes, that should be possible with Automation for Jira (A4J). You do not indicate if you are using the Cloud or Server/Data Center version of Jira. For Cloud, A4J is built-in. For Server/Data Center, there is a free (Lite) or a paid (Pro) version of A4J. Please look here for some information to get you started: *…

Hi @Drew Carrington -- Welcome to the Atlassian Community! Your multiselect field is a list field, and so you may use {{issue.myfield.size}} to get the count of selected items in an automation rule. Please see this documentation for more information:…

Interesting... I hypothesize if this is expanded for Kanban boards the possible measures could include: * Throughput * Lead Time * In-progress cycle time (by status category) * WIP Count over time * Age of WIP over time * A more accurately drawn/scaled CFD, with the x-axis crossing point on the y-axis at the appropriate…

Greetings, community! Not a hack, but a useful clean-up rule... Have you moved an epic to done status, only to find it hanging around in drop-down lists forever...patiently waiting for you to remember to go to the backlog and "mark as done"? Well, no more: Mark epic as "done, done, done" * trigger: transitioned to done *…

Hi @Paul Hosking Has the team recently updated their workflow or board settings (status mapping), changing the meaning of "done"? I have seen other posts noting this symptom when that happens. Best regards, Bill

Hi @Andreas Safar -- Welcome to the Atlassian Community! Yes, and...to what Jack noted: Are you using the Server or the Cloud version? I note you are trying to sum custom field values with Lookup Issues. * First, Lookup Issues is only supported for Cloud. The equivalent for Server is a scheduled JQL rule which uses the…

Hi @Jane Kao As Exalate appears to be a marketplace addon, you may want to ask their support directly for a question like this. Here is the link to their marketplace support information to get you started: https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?hosting=cloud&tab=support Best regards,…

Hi @Abhishek Nimje -- Welcome to the Atlassian Community! Which REST API method are you calling? And, did you check the documentation reference for that method to learn what it describes? Thanks, and best regards, Bill

Hi @Deepak Please check your workflow for post-functions and the project for automation rules which are triggering this behavior. Your project admin and site admin can help you check. Best regards, Bill

Hi @Bruno Bernadet I do not have Xray to try this, and I expect that if you can create a query to determine what tests to create, that you can create them using Automation for Jira (A4J). The automation is built in for Jira Cloud, and is available for Server/Data Center as a free (Lite) or paid (Pro) version. Please check…