Bill Sheboy Expert

Hi @Daniela Jimenez -- Welcome to the Atlassian Community! To check on what Fabian suggests, please review your sprint report. That will show if: * there were scope changes during the sprint * issues were sized/resized during the sprint Another possible cause to this symptom is starting the sprint prior to adding all of…

Hi Galpin, What do you mean by "coverage requirements" and "coverage percentage"? For example, are you referring to the amount of testing associated to a number of Jira issues? If so, there is nothing out of the box to do that. If you are using an addon product to manage your test cases, please check the documentation for…

Hi @Mia Dinh-Akhtar -- Welcome to the Atlassian Community! Please consider creating a new question and linking to other ones. That will help other people find the question more easily and allow you to decide when it is resolved/accepted. Thanks! For your post, you note "my query where IS EMPTY seems to be bugging out".…

Hi @l bascle Please try to type the same smart value {{sprint.name}} directly in the value for the fix version edit. When you finish typing, the smart value will appear below the field, and you may select it. That should use the same value which you used when creating the version. And...if you do not want to wait to test…

Hi @McDowell_ Citlali -- Welcome to the Atlassian Community! That appears to be a custom field, set by automation, a scripting addon, or some other marketplace addon. Please ask your project admin and Jira site admin to learn more about that field. Thanks! Best regards, Bill

Hi @Liam Harley For Jira Server, I would suspect two current work-arounds are to write to fields/custom fields or to entity properties, followed by a Re-Fetch action. Although using re-fetch could have its own side-effects and slow down automation rules. Best regards, Bill

Hi @Piotr Zadrożny _Eyzee_ What is the problem you are solving by having such aggregated boards? If this is to improve visibility to cross-project work, have you instead considered creating a dashboard using filters which span the various projects? Please look here for more information on…

Hi @alia.burale What do you mean by "query cross-projects"? A dashboard in Jira Cloud is a view of gadgets driven by a saved filter. Some of the gadgets only need the project/board name. If you can make a filter to list what you need, you may use it in a dashboard: project IN (A, B, C) AND... Please look here for more…

Hi @Heydi Menéndez Adding to what Jack and Dirk noted, some Jira Cloud users disable deletion for this reason of no "undo" feature for deletion. Instead they may add a custom field such as "abandoned" and mark issues so they are hidden from boards and views. Reclaiming the issue is then as simple as clearing that field.…

Hi @Mitchell, William -- Welcome to the Atlassian Community! Here are some follow-up questions to help selecting a solution: when do you want to do this, and how often? If you want to do this just after a sprint finishes...perhaps as input to a retrospective, you could use JQL such as this to find issues in a sprint that…

Hi @Ron Koudijs * Would you please clarify what problem you are trying to solve? * And, when you note it does not work on issue create, what do you observe happening? I note you posted this question in the automation area; are you doing this with an automation rule? If so, there are known race-track issues with issue…

Hi @David Richard -- Welcome to the Atlassian Community! Yes, it can be a good idea. When all participants support using one tool to manage the value stream (concept to cash), putting that in one Jira project can help to: * improve visibility * improve flow * reduce WIP * solve problems when and where they occur * better…

Hi @Vera Kim Adding to what Gaurav noted, when you look at a specific issue's view, and check automation rules available, it only lists the automation rules which may be directly run for the issue by the logged in person's permissions. Those are manually triggered rules, so perhaps your rule does not use a manual trigger.…

Hi @Deepanshu Natani Thank you for the information. At the end of your article, you note a video explaining/demonstrating your steps, however that link appears to be missing. Best regards, Bill

Hi @nina_schmidt Thanks for your ideas! I like a variation of that method when starting off a project, with people discussing "a really bad day" (to describe what they perceive went wrong on a project), what they learned, and how they applied learnings in the future. Often multiple topics raised are risks for the new…

Hi @Fariha Raza Have you tried to use only a CSV import to update the issues? Please look here for information on setting up a CSV file to perform an update: https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ Best regards, Bill

Karen, you may find some of this documentation helpful. Please take a look at the page and you will find lots of topics for getting started with Jira Cloud. https://support.atlassian.com/jira-software-cloud/resources/

Hi @Karen Watts -- Welcome to the Atlassian Community! Issues in Jira (such as Task) are always in one-and-only-one project. They are never stand-alone outside of a project. Instead, do you mean which Tasks do not have a person assigned to them? Best regards, Bill

Hi @Chino M -- Welcome to the Atlassian Community! If you check other posts in this community, you will see others observed this symptom when the Start/End Date and Time for the sprint configuration is different from when the sprint was started (or completed). This could result in detecting some of the issues in the sprint…

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I recommend reviewing emails which work to create issues and the emails which do not (with the voicemail attachments). That may make it obvious what is missing. One of the key things is the receiving mailbox and how it maps to a Jira user. Take a look at that doc and see if that is the issue. If not, the community can help…

Hi @Daniel Oriold Regarding multiple labels in the parent Initiative, that is a bit more complicated, and requires pre-building the labels and using the advanced field edit. For example: * ... your trigger and conditions up to the point of the parent branch * branch on the parent* action: create a variable to capture the…

Hi @Jerrod Van -- Welcome to the Atlassian Community! If you are already converting your voicemails to emails, you could use an email handler to create Jira issues. Please look here for more information for Jira Cloud: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Best…

Ah, two edits of labels. If you noted above, you may also be able to do this without the advanced edit.

Sorry about that! I noted the tagging which indicated you were using Cloud. I just tried this and it worked for cloud, so you'll need to test for server: just do it directly without a variable or JSON edit... Edit issue for the labels field, and paste that smart value expression in directly. When it shows beneath the…

In that case, one work-around is to use a created variable and a branch to save the Initiative's labels and then make the edit. * trigger: issue updated, parent link changes * condition: parent link is not empty * condition: issue type equals epic * action: create variable, such as named varParentLabels, initialized to…

Fascinating...It appears that concat() will not work with single quotation marks. So one workaround is to put this in a created variable and then set the labels to it: {{issue.assignee.displayName.remove(" ").concat("-RH")}} To set the labels to the smart value from the created variable (e.g. let's say we named it…

Hi @Angel Osberg You could use advanced JQL functions and detect changes to fixVersion: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-fields/#Advancedsearchingfieldsreference-FixVersionfixVersionFixversion And then perhaps list the issues of interest. I suggest experimenting with…

Hi @Allison I noted that you have nested double-quoting in your update, due to formula usage. Have you tried to work around that by switching to single-quotes inside? "add": "{{assignee.displayName.remove(' ').concat('-RH')}}" Or, you could save the right-side value to a created variable and then use that one. Best…

Thanks for the rule image and explanation, Daniel. To do what you ask, you need to copy the parent's labels to the child epic, as @Melo noted. Here is the step-by-step: * Select the edit issue action * Select the labels field * Select the ... at the right of the field * Select Copy From >>> this will default to copy from…