Bill Sheboy Expert

Hi @Matt Sardi Given the symptoms you describe (sometimes works and is assigned), I wonder if this is a timing error. There are known race-track issues with the created issue trigger that could lead to the condition not matching because the assignee data is not yet available. The work-around for this is to add a Re-fetch…

Thanks for explaining that. If you plan to do a lot of reporting for this, it probably would be best to do it outside of Jira, either by exporting or using the Excel or Google Sheets add-ins. Then you could easily do the math in that tool and chart/measure the results. If you would still prefer to get one number every day,…

Interesting... At this point I suggest asking the support team as they can see automation logs which customers cannot see. If your are on a paid license for Jira Cloud, your site admin can submit a ticket here: https://support.atlassian.com/contact/#/ Once you learn the cause, please post back here so the entire community…

Hi @Vanessa Becker Yes, and...to what @Mykenna Cepek suggests: Atlassian's interpretation of a CFD supports teams using continuous flow, like a Kanban method-using team. You can adjust the behavior a bit for a Scrum team if you add a quick filter which specifically includes your sprint of interest and select it under…

Hi @KrishnaKant Agrawal -- Welcome to the Atlassian Community! Your first filter with the sprint specified is apparently drawing in the child items as that is how the scrum board works. But, in your second filter where you explicitly state the epic, it cannot include sub-tasks: the stories are associated to the epic, not…

Hi @Fabian Böhm -- Welcome to the Atlassian Community! I do not believe it is possible yet to copy attachments from one issue to another with automation rules. Please see this post and the suggestions to add the feature: *…

Hi @Jimmy Petersson Have you tried the convertToTimeZone() function to adjust the dates? https://confluence.atlassian.com/automation/working-with-dates-993924630.html And for more information about that locale function, the Atlassian documentation provides a link to here:…

Hi @Baptiste Clément -- Welcome to the Atlassian Community! When you note "gannt (sic) chart", what do you mean, and what problem are you trying to solve? * If you mean an actual Gantt chart, please consider looking in the marketplace for addon apps to…

Hi @[deleted] Short answer: you cannot do that with out-of-the-box JQL features for an arbitrary starting day Work-around: you could use specific, saved filters and subscriptions to get what you want. Please take a look at this post and documentation for more details: *…

Hi @Rejaul Karim I haven't used that tool in quite a while, and I recall that tests are just issues and tests steps are a field within the issue. Have you tried searching for issues matching that type where the steps are empty? Otherwise, consider asking the vendor directly for this…

Hi @caroline.vilar There is an open suggestion to add this feature: https://codebarrel.atlassian.net/browse/AUT-280 And, I wonder if it could be done by calling the REST API with a webrequest action. I have not tried this. Best regards, Bill

Thanks for clarifying, @Alasdair McKie I am not using BigPicture, and so do not know how that can be done/automated with their app. Perhaps @Anna-BigPicture can add some ideas. Thanks!

Hi @Anastasiia Kozaruk _SaaSJet_ When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

I see your point, and... One solution, albeit a long one in a rule, is to create each task and subtask, one by one, saving the keys using the smart value {{createdIssue.key}} (for the last one made) into Created Variables. And then edit the links with advanced JSON. If you use no branches or only single item branches, the…

Hi @Raju What problem are you trying to solve by doing this? Knowing that may help the community to offer you ideas. Thanks! You note the team is using scrum and the Jira features to support that: scrum board, reports, etc. When a scrum team works together, any resulting measures are relevant for the team, and do not…

Hi @Christian Bär Full disclosure that I am using Jira Cloud, and not Server... I find that some of the smart values can be dereferenced using dot-notation, while others need to be extracted using text/list functions, etc. You could try that to see what is accessible. Also, the exact path may be different to that field.…

Hi @v_krestyanikov -- Welcome to the Atlassian Community! What is the JQL you are using in your scheduled trigger? And when you note that "each launch of it hangs", what are you observing happening? Automation rules are limited to a maximum of 100 issues for JQL, branch, and other multi-issue processing. So if the rule is…

Hi @Sanjay Bhadauria -- Welcome to the Atlassian Community! Do you want to get all possible values for a selection field? If so, please try this method: https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/field/{fieldKey}/option-getAllOptions Best regards, Bill

Hi @Jason Yeung Full disclosure: I am using Jira Cloud... My understanding is the Server equivalent to Cloud's Lookup Issues is to use a scheduled trigger with JQL, setting the option to process as a batch. You may then use the smart value {{issues}} noting it is plural, and {{issues.size}} to get the count. Best regards,…

Hi @FR Jira Dev Yes, you can link to a specific issue, other than those shown as trigger issue or most recently created. To do so you will need to use the advanced JSON edit functions, as described here:…

Hi @FR Jira Dev First thing, you probably will want to perform a cascading change like this with two rules: * epic change leads to updating the story/task/bug children * story/task/bug change leads to updating the sub-tasks. For this rule, ensure to set the option in the details for "Allow Rule Trigger", as this allows…

Hi @Merav Goldstein You are on the Jira Cloud, Standard License, correct? If so... The basic roadmap which comes with Standard shows the epics based upon Start Date and Due Date. Only the child issues under the epic will appear; not issues related to a time frame (or sprint). You note that for your company-managed project…

Hi @[deleted] Full disclosure that I am using Cloud, not Server, so I cannot try to recreate this symptom. I do not see anything in the documentation or public backlog for this, so you may want to ask your site admin to submit a ticket to support to see what they say: https://support.atlassian.com/contact/#/ When you learn…

You should only need 2 rules, and it is probably faster for me to type this as text than create/test/image-grab the rule. What you have is pretty close to a solution. Rule 1: epics to children * trigger: field changes for SteerCo Priority (that's your field, right?) * condition: issue type is epic * branch/related issues:…

Hi @[deleted] -- Welcome to the Atlassian Community! When you note "body" do you mean the Description field? I believe the issue history shows the changes, albeit field by field as they are saved. And I am not aware of a built-in function to show an entire issue at a point in time; there may be an addon app in the…

Hi @Adolfo Casari I haven't tried this, and I wonder if you could call the REST API from an automation webrequest to make the transition in the other instance. Best regards, Bill

Thanks for clarifying, David! I saw this in your question and it confused me a bit: Parent: (Epic) gets Status changed Automation triggers and updates the Child: (Story) with same status. 

Hi @David White -- Welcome to the Atlassian Community! First thing, rules to sync fields are often split into multiple rules to ensure they do exactly what you want and are easier to test/maintain. For example: * Rule detecting field change in epic, which confirms issue type is epic, and then updates stories/tasks/bugs…

Hi @Tuğba Çekirge -- Welcome to the Atlassian Community! I do not believe there is a built-in variable to do that, and some other posts note browser addons which could help, but not give you the count in a report: * https://community.atlassian.com/t5/Trello-questions/Reporting-card-count-by-list/qaq-p/1371193 *…

Hi @Andre Menezes Yes, and...You would need the Slack id to do that. Those ids are not stored in Jira, so please see this post for ideas for how to address this: https://community.atlassian.com/t5/Jira-questions/How-can-I-mention-Slack-users-from-a-Jira-automation/qaq-p/1456488 Best regards, Bill