Bill Sheboy Expert

Hi @Marco Brundel Please consider: why are you comparing the two fields, and what do you want to do next? Knowing the answer to that may help you narrow down which of the products can support your need after the condition. Thanks! Kind regards, Bill

Hi @Justin Turner and @John Funk You are correct that most of the smart values are issue-based, but your use case is possible with the REST API...and there is a quicker way to expedite this. First the longer way: * use a web request to call the REST API and get all roles for your…

Hi @balaji Some things of note when using Atlassian's interpretation of a control chart: * Their "cycle time" measurement uses date/time events and the Jira settings for working days and hours. So there could be more/less days than you expect if the events occurred outside of the normal working hour boundaries that Jira…

Hi @Jeroen Kotterlink -- Welcome to the Atlassian Community! Would you please post images of: * your automation rule and * of the audit log details, showing the case when the created issue is added to the incorrect sprint? That will provide some context for the community to suggest ideas. Thanks! I suspect you are getting…

Hi @eleanor m kerman -- Welcome to the Atlassian Community! Adding to John's suggestion, please include an image of the audit log details for the rule. That may indicate why the rule does work as you expect. Thanks! Kind regards, Bill

Hi @Tarfon, Carla Adding to Jack's suggestion: to also include the in-progress items which are due *after* this week, please try: project = "NewsDNA Commercial Design" AND duedate >= startOfWeek() AND (duedate < endOfWeek() OR statusCategory = "In Progress") ORDER BY Key Kind regards, Bill

Hi @Andre Menezes (Private) -- Welcome to the Atlassian Community! What type of project is this, company-managed or team-managed? What type of board is this, Scrum or Kanban? If this is for a company-managed project... * Have you checked the board filter to determine if the new epic is being excluded somehow? * If this is…

Hi @Alex F -- Welcome to the Atlassian Community! Short answer: that does not appear to be fully supported yet Longer answer: I experimented with that using tables and inserts last year and I discovered a few things: * The text fields (e.g. Description) support lots of those mark-up features, and they…

Hi @Trudy P Claspill This may not be a smooth process to do that...Have you tried to search for your name(s) from the old identities, find a relevant post, and then open the profiles? I have been trying to migrate my community account from one to a new one. Most things moved, but others did not. Thankfully, the community…

Hi Lesa, I didn't find that field in the documentation either...I was just guessing based upon their help language that people needed to have the specific role of "Team Members" selected to appear in the dropdown list. If that doesn't help you will need to wait to hear from their support team. Thanks, Bill

Hi @Omer Agami Since this question was posted in April 2021, Atlassian has improved the Lookup Issues action to include all fields. It is now much easier to find the min/max and update the parent epic, and eliminate any edge cases. Here is an example for start date: * trigger: start date changes for an issue * condition:…

Thanks for posting those images of the rule. First thing: it may not be a good idea to automatically add items to the active sprint. That could cause some visibility and other unintended consequence problems. Next to your rule: your schedule trigger finds the issues that you want to update. That branch is both unnecessary…

Hi @Ben Muise -- Welcome to the Atlassian Community! I believe that list is currently by "created" order of the components, and there are a couple of open suggestions/defects to fix this. Please take a look and watch/vote for them to see progress: https://jira.atlassian.com/browse/JRACLOUD-71419…

Hi @Cyn -- Welcome to the Atlassian Community! Have you checked with your project admin to learn if the board (and backlog) filter contain the spike issue type? If they are excluded that could explain what you are describing. Kind regards, Bill

That is good to learn. If this helped you please consider marking this question as "answered". That will aid others in the community find solutions faster when searching with similar needs. Thanks!

Hi @Tevik Raudanskis -- Welcome to the Atlassian Community! First thing, you describe that field as "Subscriber Number". That seems like an identifier for a subscriber to me and not something you would want to sum up, but count it instead. Am I misunderstanding the meaning of that field? Next thing, are you using Jira…

Hi @Germán Isaurralde Would you please post images of your rule and the audit log details? That may provide more context for the community to offer suggestions. Thanks! Until we see that... You appear to be making a web request to get issues from somewhere, and then trying to perform math on the results. Is that correct?…

Hi @Oxana Z -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this? And...for a question like this, please consider posting an image of your automation rule...or if instead you are calling the REST API directly, describe which method you are calling. Providing that information will give…

Hi @Jenni Järvinen First thing, I am using the Cloud version so my knowledge on this topic is based on the documentation and community posts... For the Server/Data Center versions of automation rules, they have a "bulk handling" feature for the scheduled trigger on JQL and for branches. With those you then have the…

Hi Lesa, While you are waiting for the vendor to answer...I took a look at their documentation page: https://docs.devsamurai.com/scrum-planning-poker/Games.1747288073.html It appears they are looking for "team members" in their participant list setting. Perhaps check your project settings > people to see if everyone for…

Hi @BrentBot I do not have a lot of experience using the workflow validators, and so you may want to search specifically for those in the documentation if you want to try them. From what I do know, custom fields are not supported as well as the built-in fields...and your fields appear to be custom. Perhaps try looking in…

Hi @Lesa Miller -- Welcome to the Atlassian Community! First thing, I am not using that addon... This appears to be a for-purchase addon, so I recommend contacting their support team directly for this one: https://marketplace.atlassian.com/apps/1224759/agile-scrum-planning-poker-for-jira?hosting=cloud&tab=support Kind…

Thanks, @Charlie Gavey !!

Sorry, as I ended up abandoning this use case for now after the created variable technique didn't work. Here is the question I posted to learn if someone else had solved this with lists. To do this with condition tests, you would do something like this: * if/else condition* add a condition to check if the start is less…

Hi @Scott Reed -- Welcome to the Atlassian Community! Adding to what Mark notes, consider if instead you could use a scheduled trigger rule to do this, checking on the frequency and timing you want. Kind regards, Bill

Hi @Joromy.Khalil -- Welcome to the Atlassian Community! IMHO, there's no predicting what that work may include, or when it will be done. You may want to vote for/watch the items linked to that one to see progress: https://jira.atlassian.com/browse/JSWCLOUD-21666 https://jira.atlassian.com/browse/JSWCLOUD-20422 Until then,…

Hi @Anita Domańska That is not possible yet with built-in features. There is no REST API method to get at those non-working day settings in the board configuration: https://community.developer.atlassian.com/t/rest-api-getting-non-working-days/9851 I tried this same use case a few weeks ago, experimenting with a hard-coded…

Hi @Amar Bashir -- Welcome to the Atlassian Community! Short answer: this is not possible with out-of-the-box Jira Cloud features of JQL Longer answer: First thing: the length of/number of characters in the acceptance criteria field may not reflect the quality of information. Please consider how your team can meet your…

Hi @Steven Rhodes Given the possibility of a divide-by-zero in your formula, or a zero numerator, you may want to add some condition checks, and null-handling for those cases. For example on the null-handling, this would return 0 when the field is null. {{issue.myField|0}} There is an edge-case if a Jira field has ever had…

I am glad to learn that helped! For the second method, I was suggesting something like this to dynamically build the right-side of the JSON...although I have not tried it: [ {{#issue.fields.multi_field}} { "value" : \"{{value.replace("456","123")}}\" } {{^last}},{{/}}{{/}} ] I have successfully done this with other…