Bill Sheboy Expert

Hi lusine.abrahamyan@disqo.com -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this, as some of what you describe seems confusing to me? When teams use Stories and Subtasks together, the Subtasks are the child items to delivery the Story. That is, they are a work-breakdown list for all…

Hi @al_s Two things to consider: * You may use the {{initiator}} smart value with a condition to check if a particular person is doing the assignment, and so triggering the rule * Using a rule to do this may not solve the root cause of this symptom Regarding item #2, I recommend having a conversation to learn more about…

Regarding... Got suggestions for where you’d like to use Automation next? We’d love to hear from you. Perhaps consider improving/standardizing the documentation for automation and working through some of the open suggestions/defects for this product before expanding the scope to other products. Thanks, and kind regards,…

Hi @Jenni Järvinen Yes, and...to what Mykenna notes: I tried your complete expression with a Jira Cloud rule and it works as you expected. The only hiccup was when I had multiple linked issues outward...in which case it concatenated all of the results (i.e. no list iterator needed). I recommend talking to your site admin…

Hi @Camilla Pinto Lisboa -- Welcome to the Atlassian Community! If your application has a REST API method which can be called, consider using an Automation for Jira rule, triggered on the status transition, to call the method. Please look here for more information: *…

Hi @Виталий Yes, and...to what Jack notes: here is the release note page for information about Server/Data Center Automation for Jira: https://confluence.atlassian.com/automation/automation-for-jira-release-notes-1018767858.html Kind regards, Bill

Hi @Dave F Yes, I believe that is possible. When you edit an issue's fixVersion in a rule, you may type in a smart value expression, it will appear below the field, and then you can select it. Now comes the harder part for your use case: what do you type in for that expression? I can think of a couple of ways to solve…

Hi @Benoit You note referencing a field in a specific issue, such as {{DF-1234.custom numeric value}} Is that field's value static or dynamic? * If that value is static have you instead considered hard-coding it in the rule, or storing it an Entity Property rather than trying to access the value in another project? * If…

Hi @Abhishek_Ajmera Are you using a company-managed or a team-managed project for these issues and rule? I ask because: * company-managed projects link epic/children with the "Epic Link" field and use the "Story points" field * team-managed ones use "parent" and "Story point estimate" That would impact both the rule test…

Hi @Shah Baloch Did you first setup things on the MS Teams side to receive things? If not, please take a look that the steps in this documentation: https://support.atlassian.com/cloud-automation/docs/use-automation-with-microsoft-teams/ Kind regards, Bill

Hi @pier B I am a bit confused...Your use case seems to be asking two contradictory things for auto assignment: to people in a group AND to specific people. If you meant auto assign to people in a Jira Group (or other defined list) there are a several options to do that with an automation rule. Please look here for more…

Hi @Pramod gautam -- Welcome to the Atlassian Community! What problem are you trying to solve by downloading the history? For example, is there a specific reporting need? Knowing that may help the community to offer you suggestions other than downloading issue history. Kind regards, Bill

Sharon, my apologies that I forgot that Advanced Branching and Create Variable are not yet supported for Jira Server versions. Please watch this thread to see any updates on advanced branching: Jira Automation - Advanced Branching over smart values (atlassian.com) I believe there is a suggestion for adding Created…

Hi @Dolly Kirubavathi What is the type of your customfield_12903? The syntax you are trying works for a plain text field, so if it is something else please check the examples in the documentation for any missing attributes: https://confluence.atlassian.com/automation/advanced-field-editing-993924663.html You also appear to…

Hi @Aymeric Nave -- Welcome to the Atlassian Community! To confirm, do you want to mention a user in Microsoft Teams from a Jira automation rule? If so, that is not yet possible, as noted in this other question's…

Two ways to do that I can think of: * Pre-build your message lines as you show above using the iterator, storing in the variable. Later split them back into lines for presentation (or message send). I have used this technique to pre-build text to put into emails based upon multiple lookup issues calls. * Build your own…

Up to a point, yes. You could use a Lookup Issues action with JQL to return up to 100 issues, and then use list iterators to parse and store that in a created variable. For example, storing a CSV list of keys or other fields for later use. Another relatively new feature to reduce the need for multiple lookups is smart…

Hi, Sharon. Yes, you can do those things...using the string functions to help...and you need to use a consistent pattern in your comments. Let's say your comment has a line for each task, with at most one mention per line (anywhere in the line). Then this example rule would do it...details described below: * trigger: issue…

That is definitely a marketplace addon and not a built-in feature of Jira. Please check in with your site admin to look at the installed applications and that will help you determine which vendor to contact for support.

Hi @Matt Melvin If I understand your use case correctly, you can get part of that answer with the CHANGED operator, but not the within 24 hours part: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CHANGEDCHANGED The reason is that JQL is…

Hi @Jamar Jenkins -- Welcome to the Atlassian Community! An interesting idea, and I have not found any open suggestions to add this feature. Perhaps you could add a suggestion with a use case example for your needs. I recall seeing a post about improving Created Variables to preserve the objects stored in them rather than…

Hi @Jeremy Schloss -- Welcome to the Atlassian Community! I am guessing that you are trying the labels IN (blue, green) set membership syntax, which would be a logical OR of the values. Please try this instead to confirm that all desired labels are in the issue: project = myProject AND labels = blue AND labels = green In…

Hi @Scott Hamilton The answer is "sort of" and depends upon the type of project you are using: * Team-managed project: when you add Labels to the card, empty values are not shown * Company-managed project: when you add Labels to the card, empty values show as "None". Here is the suggestion to remove the "None"…

Yes, and...perhaps a knowledgebase article on "Top 3 use cases for teams using advanced roadmaps, how to set them up, and what to watch-out for."

Based upon the results in your audit log...what do you see if you run this in a stand-alone advanced search: parent = SSD-346 AND issueType = "Support Sub-task" If that returns nothing, that would explain your results as that triggering sub-task (of type "OPs Sub-task") has no siblings of the "Support Sub-task" type. If it…

Hi @Sharon Freij First thing, I am not using the Jira Core Server version...and... My understanding is that Jira Core Server can use Automation for Jira (if it is installed). Using an automation rule triggered on Issue Commented you could check for a person mention and then add the subtask assigned to them. Please check…

Sorry, I was not trying to be snarky...I wondered if you missed seeing the error. :^) Please try this to return all the subtasks of that type which have the same parent issue: parent = {{triggerIssue.parent}} AND issueType="Support Sub-task"

Hi @Drishti Maharaj Short answer: you cannot perform that type of query with out-of-the-box JQL for Jira. Longer answer: JQL can help you query for a date range, or for a time range within a specific day, but not both at once. This seems like a very specific query. If you need this just once, I recommend querying for your…

Looking at that error message and the JQL for the branch, that does not look correct. Please take a look to see if it matches what you wanted. Thanks!

Tom, I have not found any documentation for these spreadsheet addin features...just some community posts on them. And apologies if I misunderstood that error. I thought it was indicating it resolved the cell reference and that the date/time format was wrong. It is possible the exclamation point is causing the problem and…