Bill Sheboy

One work-around in case you cannot add the custom field (i.e. Site Admins try not to cause a lot of custom field sprawling...) is to modify rule #1 add a comment with an indicator-note, date/time stamp, and the key...modify rule #2 to detect the new comment with a condition on the indicator-note.

in Create test tasks from user stories - automation branch nesting Comment by Bill Sheboy April 2022

Hi @David Woo I cannot tell if you are using Jira Cloud or Server/Data Center...so let's assume Cloud for now: First, I would use a Lookup Issues action to gather all of the subtasks for the parent using JQL: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues Then, using smart value,…

in SubTask Completion Percentage Comment by Bill Sheboy April 2022

Without specifying a starting point for the search (e.g. specific words to match), I am unclear what "similar summary description" would mean. Would you please explain what problem you are trying to solve by doing this search/report? The next closest thing would be to just sort by summary and then review the results:…

in Hi, how are you? I have a doubt. Is there any report that lists the Jiras that had the most inciden Comment by Bill Sheboy April 2022

Hi @Moisés Vasconcelos -- Welcome to the Atlassian Community! You may use Jira's query feature of JQL to help answer such questions. For example to find issues with specific words in the summary, please try this, substituting in your own project name: project = myProjectName and summary ~ "specificWord anotherSpecificWord"…

in Hi, how are you? I have a doubt. Is there any report that lists the Jiras that had the most inciden Comment by Bill Sheboy April 2022

Hi @Chee Shun -- Welcome to the Atlassian Community! No, that is not possible for past dates, and it may not be helpful for a team. The issue history helps describe what happened to an item over time. If we could edit that history it could not be relied upon as "history". Instead please consider why the issue was not…

in Backdate Status Date for proper burndown chart Comment by Bill Sheboy April 2022

Hi @Amitava Mallick I suggest that you will have more success with this by experimenting to match what you need. * First thing, define the problems you are trying solve/questions you want to answer with this information. That will help you determine when your dashboard meets those needs. * Create some filters which list…

in Help design a dashboard, that reflects total projects at one go & the net tasks assigned to people Comment by Bill Sheboy April 2022

Hi @Radu Paraschivescu -- Welcome to the Atlassian Community! Two things to help: Team-managed projects link epics to child issues with "Parent", and Company-managed used "Epic Link". Please try changing your query to Parent=CC-819 Next, you note changing the assigned version. If you mean the Fix Version or Affects Version…

in Why is my Epic Link query not working? (alternatively, how do I Bulk Move issues?) Comment by Bill Sheboy April 2022

Hi @Andrey -- Welcome to the Atlassian Community! Please try using {{changelog}} or {{fieldChange}} as the source for the change rather than {{issue}} You may find examples of those smart values here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ Kind regards, Bill

in Can't catch {{fromString}} in custom value Comment by Bill Sheboy April 2022

Yup, I get what you are describing: the parent/child relationship overrides the quick filter. * When using swim lane criteria, * which lead to an issue being the "parent" for a lane, and also... * when using quick filters, * where the "parent" matches the filter * where none of the "child" issues match the filter *…

in Jira Next-Gen custom filter doesn't work when there are sub-tasks Comment by Bill Sheboy April 2022

Thanks @Arnav Currently, nesting of branches is not possible, so you would need 2 rules. The only differences between the rules are the conditions and the branches. * When label changes for an epic issue type, copy the values to the child issues (story/task/bug issue types) * When label changes for a child issue type, copy…

in Copy field value from Epic to child issue with automation Comment by Bill Sheboy April 2022

Thanks for that information, @Mohit Goel Team velocity is easily seen with the built in reports with Jira. As I noted, there is nothing built in to measure capacity for a team to support sprint planning. Here is a suggestion to add that feature, which you may watch/vote for to see…

in How to check individual team members Capacity and Velocity for the past 6 months of sprints ? Comment by Bill Sheboy April 2022

The size function works for a smart value list in any of the products. Have you confirmed the smart value name or custom field number is correct? Perhaps try writing it to the audit log to confirm that. And if it is not correct, you may find that information using this how-to…

in Is there a way in automation to count the number of users in a custom field (multi user picker) Comment by Bill Sheboy April 2022

Hi @Evgeniya Shchepina -- Welcome to the Atlassian Community. Yes, and to Nic's answer: when you need to clear a field (and it is not required) with that syntax, please try setting it to null with none of the fields/attributes referenced: "customfield_10101": null Kind regards, Bill

in JIRA API: Could not create an issue with default value "None" in required field. Comment by Bill Sheboy April 2022

Hi @Jonathan Rauscher There is nothing built-in for Jira Cloud to create such a dependency tree / mind map graph. The dependencies shown in the built-in roadmap features are all one-directional and based on the issue hierarchy (epic > story/bug/task...) and not based upon other linkages. Perhaps either... * check the…

in Create mind map from exported Jira issues with links Comment by Bill Sheboy April 2022

Hi @samfullman Please try maxResults as described here on the REST API information for Jira Cloud: https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/ Kind regards, Bill

in Can I limit the fields or the number returned for rest/api/latest/project ? Comment by Bill Sheboy April 2022

Thanks for that reminder you are using Jira Server. Here is the information for the equivalent REST API call to find the smart values for Jira Server: https://docs.atlassian.com/jira-software/REST/7.3.1/#agile/1.0/issue-getIssue Again, if you can find that mention has a smart value in the results, you can try the advanced…

in How to copy Mentioned in (confluence page link) when cloning issue with automation for jira Comment by Bill Sheboy April 2022

Hi @Ernesto Donate Yes, and...to the answer from @Mohamed Adel When using the Issue Created trigger, sometimes the rule can start before all of the issue's data is available. Adding a Re-fetch action immediately after your trigger will slow down your rule and try to reload the data before proceeding with any other…

in Automation Rule that Assigns an Issue, then Emails he Assignee Comment by Bill Sheboy April 2022

Hi @吕枫 -- Welcome to the Atlassian Community. Yes, that is possible. Please see these instructions for setting up a mail handler to create issues: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Kind regards, Bill

in Is it possible to create Jira issue by mails Comment by Bill Sheboy April 2022

Hi @David Gabaldón That is not possible with out-of-the-box Jira features. There may be marketplace addons which have improved versions of the version/release list to do this. There is a suggestion to add configuration of this page for Jira Cloud, but I did not find one for Jira Server/Data Center. You may add such a…

in Issues flagged on the releases page Comment by Bill Sheboy April 2022

Hi @Pabbathi Sai Chand Reddy I know of nothing built into Jira Cloud to do this. Perhaps investigate if you are using marketplace addons for testing which support this feature. Kind regards, Bill

in Is there any automated screen capturing capability during test execution? Comment by Bill Sheboy April 2022

Hi @Jeremy Price I would have expected that to work as setting the id is what is needed for user fields. The only thing that stands out is smart values are case-sensitive so perhaps try {{issue.watchers}} If that does not help, you could instead use advanced edit with JSON (under More options) to parse/add the id values,…

in Any Script to Copy the users in Watchers field and add it to custom user picker field? Comment by Bill Sheboy April 2022

Hi @Jim Jadlot-Roe -- Welcome to the Atlassian Community! If I understand your question correctly, you have the same-named versions defined in different projects and you want to roll-up the results by version across the projects on a dashboard. If that is correct, out-of-the-box Jira cannot do that, as it recognizes that…

in How do you combine the count of a single filed across multiple projects? Comment by Bill Sheboy April 2022

Hi @Maravilla Motta -- Welcome to the Atlassian Community! Would you please post an image of what you are seeing and describe where you are seeing this in Jira (e.g. backlog, single-issue view, issue list, etc.)? Also... * Are you using a Company-managed or a Team-Managed project? * Are you using a Scrum or a Kanban board?…

in Highlighted card title Comment by Bill Sheboy April 2022

Hi @Sascha Sawall -- Welcome to the Atlassian Community! Would you please post an image of the date/time values you note with both the error and the valid entry? And are you using the calendar/time entry or are you typing in those values? I wonder if there is mismatch between your date/time system format and the way you…

in cannot enter date range over two month Comment by Bill Sheboy April 2022

Hi @dhandapani -- Welcome to the Atlassian Community! Users of Jira do not directly access the database tables, and instead use the UI, JQL queries, or the REST API to access information. For JQL and the REST API, you may specify the columns/fields you wish to view in your result set. Kind regards, Bill

in I am unable to find few columns Comment by Bill Sheboy April 2022

Hi @Nikhil Jain -- Welcome to the Atlassian Community! I do not believe that is possible with built-in features of Jira Cloud. Which is probably a good thing as the summary of items in different projects could coincidentally be similar and the issues still be different work items. What types of Jira issues are these which…

in Trigger script and display popup on event? Comment by Bill Sheboy April 2022

Hi @Ankush Sardana -- Welcome to the Atlassian Community! That is not possible yet. Here is a suggestion to add that feature, which you may watch/vote for to see progress: https://jira.atlassian.com/browse/JSWCLOUD-21125 Kind regards, Bill

in How to create Epic in Backlog using 'Create Issue' shortcut Comment by Bill Sheboy April 2022

Hi @Oficina de Proyectos -- Welcome to the Atlassian Community! To gather the information from your subtasks, please review the Lookup Issues action and List functions: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues…

in Auto set task field due changes on its subtasks Comment by Bill Sheboy April 2022

Hi @Jason Smith -- Welcome to the Atlassian Community! Yes, and...to Mark's answer: If you need more information about the changed values, please take a look at the examples for {{changelog}} and {{fieldChange}} on this documentation page: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ Kind…

in Automation: Notification When Original Estimate Field Modified Comment by Bill Sheboy April 2022

Hi @dileep What have you tried thus far to solve this problem? For example... * How is the custom field currently set: manually, with an existing script, with automation rules, etc.? * Have you reviewed the ScriptRunner documentation to learn how this might be done? Kind regards, Bill

in when epic link on a child ticket is changed it should automatically update the custom field to match Comment by Bill Sheboy April 2022

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