Bill Sheboy Expert

Thanks, and I am glad to learn it is resolved. Definitely a curious set of circumstances for this one.

Nice! I am wondering why {{issue.key}} was not available for the comparison. Got any ideas, @Simmo ?

Hi @Jeremiah Have you confirmed the type of that custom field is not numeric? And, smart values are spacing and case-sensitive...have you confirmed that is the correct name of the field? Perhaps when the function is added a name error causes a problem. Please try this how-to article with an example issue to learn the smart…

Sorry, I do not have any reporting recommendations from the marketplace. We use very few team-managed projects and so have not needed to work-around this. I thought of another work-around: automation rules and labels: * create an automation rule in each project, such that when your custom field changes it removes/adds a…

Hi @Jason Newman Not yet with out-of-the-box features. There is an in-development suggestion to allow sharing custom fields across team-managed projects, as do company-managed projects. Please watch/vote for this item to see progress: https://jira.atlassian.com/browse/JSWCLOUD-20905 Until that is implemented, a couple of…

Hi @Kristján Mathiesen -- Welcome to the Atlassian Community! Yes, and...to what Mark suggested... What does "cancelled" mean for the team. For example, is it: * we agreed to do this feature, the stakeholders changed their mind, and now we are not doing it...or * we defined a goal, we met the goal, and there were a couple…

Hi @Ketevan What problem are you trying to solve by doing this? Knowing that may help the community to offer suggestions. Thanks! Kind regards, Bill

Hi @Mridul Gupta -- Welcome to the Atlassian Community! I did not see this behavior described on the REST API documentation pages, but I did see this post in the developer community which notes use of UTC...except for some fields which use the profile setting of the user who created an issue, updated it, etc.…

Hi @Tatianna Volamena Please take a look at these examples for ideas how to do that: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Multi-select-custom-field What I do not know is what the attributes are of that field, such as "id", "value", etc. You may need to first use this how-to…

Thanks for the follow-up, Richard. I have helped lots of teams who use Kanban with a backlog, particularly when they have a cadenced queue-replenishment meeting with stakeholders to balance capacity and demand.

Hi @Ana Carolina do Nascimento Gomes Are you asking how to delete a board from a project? If so, please navigate to the list of View all boards and select the delete option under the ... menu to the right side of the board name. your_Jira_url/jira/boards Kind regards, Bill

Hi @Lidiia Demchenko Did you manually add that custom field, as this suggestion/defect shows Affects Version as not yet supported for team-managed projects? https://jira.atlassian.com/browse/JSWCLOUD-18747 Or...did you mean that multi-select custom fields are not available for team-managed projects? That is requested by…

Hi @Ondřej Mařík -- Welcome to the Atlassian Community! Regarding the Epics, the timeline bars display based on the Start Date and Due Date fields. Have you checked your epics to see if those fields have values after the migration? And for the child items of epics which are in sprints: I do not think sprints move when you…

Hi @mukesh.singhal -- Welcome to the Atlassian Community! Adding to Alex's answer: you will need at least Site Admin permission to do this, so if you do not have it please ask your site admin to do the import. Also...rather than export/import, your site admin may also copy a rule from project to another. Kind regards, Bill

Hi @Simmo Thanks for the information! From that trigger's smart values, it is possible to detect for which issue the rule is running? https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/ If so, @Quinn Moffat could: * sort the JQL with ORDER BY Key ASC to feed to the Lookup Issues action,…

Hi @James Craig You could add a check to your JQL to check for unreleased versions, such as: project = myProjectName AND statusCategory = Done AND fixVersion IN unreleasedVersions()…

Hi @Karyna Tyrnavska _SaaSJet When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Hi @Olli Yes, and...to Darryl's answer: If you always have the same suffix, such as "AB", you could use the function substringBeforeLast() https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#substringBeforeLast-String-separator- Kind regards, Bill

Hi @Quinn Moffat -- Welcome to the Atlassian Community! Your rule seems to match the same use case shown here for this trigger: https://community.atlassian.com/t5/Automation-articles/New-Build-and-Deploy-triggers-for-Jira-automation/ba-p/1442789 When you look at the audit log, does it show the rule being triggered multiple…

To isolate what is causing this, let's check two things: First, please post an images of your complete rule and the audit log details for the execution. That will help identify if the correct issue type is being used for the edit. Next, Story Point Estimate is definitely not available in the rule drop-down lists (yet), so…

To use smart values in actions like Link Issue, type in the smart value expression (rather than using the drop-down) and it will appear below the field...when it does, select that value and it will be used. Let's confirm your use case...is this what you wanted? Once per day...create a new task...which is linked to other…

For that use case, you will want a second rule triggered on issue update to copy from the epic. Unfortunately you cannot use the Issue Field Changed trigger with "Epic Link" as that is not supported yet. Instead you use the generic Issue Updated and add a condition, such as... * trigger: issue updated * condition: issue…

Hi @Mizael Ponce -- Welcome to the Atlassian Community! Your want your rule to trigger when a child issue (e.g. story) is created...and it already points to an epic. Is that correct? If so, you want watch for timing problems with the Issue Created trigger and copy directly from the Epic. * trigger: issue created * action:…

Hi @Phil Bustin Would you please clarify what you are asking/observing? Thanks! Checkboxes are normally zero-to-many selections, and Radio Button options are one-and-only-one selections, which matches the custom fields that can be added to…

Hi @Tommy Augustine Yes, and...to Nic's answer, when you want an exact phrase match, you need to escape an extra set of quotation marks, as shown here: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CONTAINS-CONTAINS-- Kind regards, Bill

Hi @[deleted] -- Welcome to the Atlassian Community! Short answer: no, not with the built in features of JQL Longer answer: The JQL operator WAS to see such changes only supports a small number of fields, and does not include Labels. If you only need this for one issue perhaps look at the issue history. If you need this…

Hi @Eszter Somossy -- Welcome to the Atlassian Community! What do you mean by traceability matrix? For example, if you mean a table matching Jira issues (epic, story, etc.) with tests managed by a marketplace addon tool for tests, consider investigating what features the addon provides. Kind regards, Bill

Hi @Nicolás Chen Serna -- Welcome to the Atlassian Community! First thing, in my opinion there are no "best" practices for this use case, and there are certainly worser ones :^) That being noted, this is a common use case and I highly recommend that you pause to consider why you want to do it. Copying field data both up…

Hi @Ivan Andrieiev Yes, and...to Mikael's answer: When disabling the "delete issue" permission, it can sometimes help to add a custom field, such as Abandoned, to indicate issues which are no longer needed. You can adjust your board filters to ignore abandoned issues and so not impact reports and hide the issues from…

Hi @Max Schwendeler -- Welcome to the Atlassian Community! I suspect there are marketplace addons to support this need, and for other ideas... Please consider what you plan to do with the information (keys and values) and the impact to your users when thinking about approaches. For example: * one simple approach is to put…