Bill Sheboy Expert

Thanks for the follow-up, Owen! If you can strip out/obfuscate any private stuff in the JSON and post it, I would be interested to see what worked for you. I am unclear how permissions could cause this symptom, and why it worked for me and not for you with Jira Cloud. If instead there is some…

Yes, and...to my own answer :^) One possible use case where "resetting" or "reclaiming" votes can help is teams using Kanban practices during Queue Replenishment (i.e. an intake refinement practice): * teams have identified (through measurement) their capacity to complete work * so they periodically meet with stakeholders,…

Hi, Tatianna. Sorry to hear that did not help. What did you observe? Did it the rule not save, show an error when running, not make the change when running, etc.? Perhaps if you post what you tried in the advanced edit's JSON the community may notice something. And also...unfortunately there are now multiple things called…

Hi @adams.laborde This feature seems based around the prioritization method of "Vegas Voting" or "Dot Voting", where participants get a specific number of votes for a specific context (objective, timeframe, and set of items/ideas). So re-claiming votes for completed items does not seem as valuable as either: * no new votes…

Hi @Gail When do you want to take this action, such as immediately after the move? If so, you could use the Issue Moved trigger in the destination project's automation rules. Kind regards, Bill

I just tested the rule I described earlier to confirm it works. Please try creating a new rule as follows and let me know what you observe. ** For your JQL, a scheduled rule cannot use currentUser() so please update your JQL accordingly ** * trigger: scheduled with no JQL * action: create your new task, ensuring that you…

Hi @Meet Lalpurwala I do not have access to that information, and I suspect the answer is "no". There is a suggestion to add some of sprint tracking to the latest REST API since the Greenhopper ones are sunset: https://jira.atlassian.com/browse/JSWCLOUD-16390 You could try posting this as a question in the developer…

That is correct: the workflow needs the relevant status values. That error also indicates an attempt to set Resolution, which could be related. Have you updated the workflow and re-tested?

Hi @Jucicleber Da Silva Gomes This seems to be a duplicate of your earlier question, so please look at the responses to see one approach to help: https://community.atlassian.com/t5/Jira-Software-questions/Automa%C3%A7%C3%A3o-raia-de-Teste-Jira/qaq-p/2050348 Kind regards, Bill

Hi @Jucicleber Da Silva Gomes -- Welcome to the Atlassian Community! How many different people are on the team for each roles you describe of Developer and Tester? * When there is just one developer and one tester, you could use an automation rule to set the Assignee whenever the issue transitions to a new status,…

Yes, and...perhaps doing this at a grouping level (with the ability to rapidly switch between saved, named filters/sorts/aggregations) would make it more effective. Imagine this like "quick filters", and... Think of the use case of a touchbase meeting with stakeholders, which progresses through phases of: * walk-on-topic…

Hi @Geetha First thing, I am using Jira Cloud, not Server/Data Center...but I suspect the permissions are similar for Automation for Jira with both versions of Jira. Global Automation Rule creation and administration requires at least the Jira Administrator permission, and there does not appear to be an separate permission…

Hi @Timothy Padgett Is this for a company-managed or a team-managed project? For a company-managed project, at the right side of the board's ... menu, I see the option to Open issues in sidebar. For a team-managed project, if you first open an issue, then use the ... menu from there to change the option. Kind regards, Bill

Hi @abby.kaske For your special case of one-and-only-one subtask, you could use the Lookup Issues action to gather up all subtasks/siblings of the trigger issue with JQL, and then check if there is only one with an advanced compare condition...plus any if/else structure you need to support it. * first value:…

Hi @Alvaro Avellino -- Welcome to the Atlassian Community! What problem are you trying to solve by counting completed issues by person (assignee)? Knowing that may provide context for the community to offer ideas. Until then...let's say everyone on the team agreed to manage their work with one issue, except one person who…

Gotcha...so perhaps investigating marketplace reporting and dashboard addons would be a better fit. Some of the marketplace dashboard gadgets may overcome team-managed custom field limitations by matching on value/text and not on custom field ID.

Hi, John! Do you recall where you saw that Epic Status will be deprecated? I just checked the posts in developer community for the "Epic Link to Parent changes" and did not see that...although it makes sense. The REST API documentation now shows that field as "internal -- do not use". Thanks, Bill

Hi @Maktumhusain Taseeladar Yes, and...to John's answer: try using {{now}} for the current date/time. Using automation rules sometimes requires experimentation, so I recommend consider what you are trying to accomplish, then just create the rule, test it, and adjust it to improve. To help you get started, please look at…

Hi @Milad Hussain First things first...as your teams have modified how the Scrum Framework describes Sprint Planning, I would expect this to be very "noisy" reporting. For example, let's say something happens in the current sprint, leading to adjustments at the next planning. Those changes would show up in your report even…

Hi @supriya deshmukh Would you please post images of your updated rule and the audit log details from the rule execution? Those may provide more context for what is happening. Thanks! Kind regards, Bill

Please post an image of the audit log details showing what happens when the rule runs. That may help clarify what is happening. Did you try my suggested rule, without the Lookup Issues action and no JQL for the scheduled trigger?

Hi @Justin Larzelere -- Welcome to the Atlassian Community! Smart values are spacing and case-sensitive, so please try: {{triggerIssue.key}} And, I recommend adding a condition after the trigger to confirm the issue type is Epic before proceeding with the rule processing. Kind regards, Bill

Hi @Milan Lisica That is a tough problem to solve, for at least two reasons I can think of: * you want to observe the absence of information (e.g. worklog) and JQL is not very good at that for many fields like worklogs * you want to use reminders to adjust behaviors...and perhaps the lack of people logging time has other…

Hi @ajaysheroan -- Welcome to the Atlassian Community! Please post images of your current rule and audit log details, and that will provide context for the community to offer suggestions. Thanks! When you note that you found some answers, tried to implement them, and was unable to do so, what happened? What did not work as…

Hi @Jordyn K_ Lee Have you checked if the assignees are also watching the issues? That may explain why they are getting the emails for all of the changes.

Hi @Anders Moberg In regards to the switch to "parent" for such linking, please review/watch this thread for lots of details...and look for other posts in this Jira Software area: https://community.developer.atlassian.com/t/deprecation-of-the-epic-link-parent-link-and-other-related-fields-in-rest-apis-and-webhooks/54048…

Hi @Anar Mahmudzada Automation for Jira rules are limited to 100 issues/things for triggers and branches, and so you would not be able to create 300 issues. If you are able to split those up into batches, you might be able to do this. However, you describe 300 values in a single select list, so what is the purpose of the…

If you pin your custom field in the view, doesn't it display?

I am glad to learn that helped. Please consider marking this question as "answered" to help others with similar needs find solutions faster. Thanks!

Hi @Rich Tamblyn -- Welcome to the Atlassian Community! I recommend posting a new question, with images of your complete rule and audit log details, and link back to this post. Otherwise only the people who are following this thread will see it to offer suggestions. Until then...that error is telling you that your…