Bill Sheboy Expert

I keeping thinking about creating a test rule (or rules) to exercise the regular expression functions to pin this down: what works and does not. Gotta find some free time to do it. :^)

One concern is how are the sprint names created. If there is another automation rule/script creating them, you could rely on a stable format. But if they are manually created it is certainly possible you could have multiple or no matches. If your names are automatically generated and always match the pattern, your…

Identifier is typically a number representing the text value, and value would be text. Please try removing one of them, as the error message states. If you keep identifier, you will need to determine the correct numeric value to use.

Thanks for clarifying. Please note you posted this question in the Atlassian Automation area, which is a feature of Jira. Please consider also posting this in the Trello area so people watching that can perhaps offer help: https://community.atlassian.com/t5/Trello/ct-p/trello Thanks!

In my experience, neither of those questions can be easily answered with out-of-the-box features...as you can see from that documentation description. One could instead use the "permission helper" to diagnose the permission problems for a user with a specific issue, or investigate their role, group, etc. to solve problems.

My testing in other rules indicated that smart values could not consistently be used as parameters to functions like substring. There is something about the order of evaluation that seems to lead to nulls in the middle, breaking the calls. I recommend giving match() another try, perhaps by first listing examples of what…

Hi @prakash -- Welcome to the Atlassian Community! What have you tried thus far? For example, did you read the information in this thread which both describes how to implement such a rule and the documentation on rules? Kind regards, Bill

Have you tried first writing your expression to the audit log to determine it is correct/contains data? Also, I am using Cloud, and not Server/Data Center, so I cannot confirm which smart values are available to you. You can do that with this how-to article, helping to confirm the references are correct:…

Hi @Melina Parisi The information about "days in column" appears to be dynamically calculated from the history, so it is not easy to access from an automation rule. Some possible work-arounds depend about the status values and columns for your board, and your desired level of effort: * If your steps are just to-do,…

Hi @ANISH TANEJA -- Welcome to the Atlassian Community! Automation rules do not work that way, with the ability to pause execution for an indefinite period of time. Instead consider having two rules: * One rule detects the pending action, sends a notification for the pending action * Another rule which detects the…

Hi @Inna S Please take a look at this explanation of how permissions work in Jira as it appears to answer your questions: https://support.atlassian.com/jira-software-cloud/docs/how-do-jira-permissions-work/ Kind regards, Bill

Hi @James Delloso -- Welcome to the Atlassian Community! First thing, I have not tried this approach... * First, bootstrap this technique by creating an indicator-story in each project, assigned to the next release version, and with a unique field value searchable with JQL * I wonder if in your manually triggered rule, *…

Hi @kimberly When using that {{^last}} syntax did you close it with a {{/}} ... so something like this: {{#lookupIssues.issuelinks.outwardIssue}}{{key}}{{^last}}, {{/}}{{/}} Kind regards, Bill

Hi @Ismail Sanni If you are unable to create the custom email with the method @Joe Pitt describes, you could also do this with an automation rule. First accumulate all of the recipients' user email address values into a created variable, and then use that variable list to send to them using an advanced branch. Kind…

Hi @Janaki.R {{outwardIssue}} is an object, so perhaps try using just the keys with {{outwardIssue.key}} Kind regards, Bill

Hi @Nigel Clulow As the sprint field is a list, I wonder if using match() is potentially also producing a list of results. Try writing that smart value with the regular expression to the audit log to see if that is the case. If so, perhaps then referencing just one item from the list would meet your need. Kind regards, Bill

Hi @Shay Refael -- Welcome to the Atlassian Community! The built-in reports and gadgets for dashboards are not great at this type of reporting. And neither is JQL for accessing sprints relative to "now". (The data is there; we just cannot query it with JQL.) Some possible work-arounds are: * Build a dashboard which…

Hi @Andrew de Quincey I can think of a couple of ways to do this: * create a variable with the value of 5, and subtract your "impact" field from that * a bit of algebra: (A - B) = (B - A) * -1 and so {{issue.impact.minus(5).multiply(-1)}} Kind regards, Bill

I believe "internal" refers to JSD comments, and "visibility" is used for Jira Cloud comments. Visibility is described in the link you found and you can select the group or role who can see the comment.

Thanks, that helps explain things! The Clone Issue action works on whatever the "current" issue is in a rule, and that can change based on rule components, such as where you are in the rule's steps. When you wanted to create the first subtask you branched to the parent task. Afterwards you can branch to the subtask and…

Sorry, I know of no work-arounds for your current use case. The only other approaches to get all of that info together is to put it in one project (one aligned sprints) or to upgrade Jira to have Advanced Roadmaps.

Awesome; I am glad that worked. Please consider marking this question as answered. That will help others with similar needs find solutions faster. Thanks!

Sorry, I did not mean to use the JSON entry under more options, so you can clear that out. Instead enter that smart value expression in the Reporter field when creating the subtask.

Thanks for that information as I missed this was a business project. I found an open suggestion to add flags to such projects, which you can watch/vote for to see progress: https://jira.atlassian.com/browse/JWMCLOUD-35 Business Projects also do not have card colors/customization, which would have been my next suggestion.…

When I think of workflow, I think of what a team does normally to work. And so something being "overdue" is not normal (hopefully!) Thus I often would not make that a status value. Instead... To make abnormal things more visible, teams sometimes use flagging in Jira, which adds a flag indicator and color highlight to cards…

Hi @Ana.Peskin Please try this JQL to reference the sprint field in the query: project = yourProjectName AND sprint IN openSprints() I also recommend this free online training from Atlassian as it shows how to answer such questions: https://university.atlassian.com/student/path/849533-gain-project-insights-through-jql Kind…

Hi @moe A -- Welcome to the Atlassian Community! First thing: I recommend creating a new question, linking to this old thread, and including images of your rule and the audit log details for context. Otherwise only people following this older thread will see it to offer help. Thanks! Next, you are dividing Seconds by 60,…

Thanks for the information, Jennifer! Although it is not obvious, you may type in a smart value to set fields in that rule action. Try typing in/copy-pasting the following expression, and it will appear below the Reporter field; when it does select it and the edit will work as you expect. {{triggerIssue.assignee.accountId}}

Hi @Lukas Yes, that sounds possible with an automation rule. Building rules is often a bit of experimentation, and so I encourage you to try to create your rule, test it, and if you run into problems to post an image of your rule and what you are observing. One thing I note: you seem to describe a status of "Overdue".…

Hi @Jonathan FawkesMoore -- Welcome to the Atlassian Community! Please see this related suggestion for that idea, and the explanation that basic roadmaps (Free and Standard licenses) only show the sprints from a single project, not from any cross-project filters: https://jira.atlassian.com/browse/JSWCLOUD-22072 Kind…