Bill Sheboy Expert

Hi, @Sven Meier Well done applying this approach to both fields to get to a solution! If you found the suggestions helped to solve this, please consider marking the question as "answered". That will help people with similar needs find solutions faster. Thanks!

Ah, now I see the problem... * Your rule is triggered on Version Updated, which fires when a project version is changed:* https://confluence.atlassian.com/automation/jira-automation-triggers-993924804.html#Jiraautomationtriggers-versioncreatedVersioncreated,updated,released * And, your rule is trying to access an {{issue}}…

Hi @Pavol Sočuvka -- Welcome to the Atlassian Community! One challenging part of this scenario is the nesting lists (i.e., work items and their attachments) and distinguishing between what I call "section breaks" versus the built-in "list filtering": * section breaks -- Identify when a condition applies, but do not filter…

Hi @climpens The rule would need to set those roadmap date fields using JSON. There is a related knowledge base article which shows the technique, although you will need to get the minimum and maximum values using the Lookup Work Items action with JQL over all of the child items to ensure accuracy. Also please note well:…

Hi @Daniel Wright First, I recommend pausing the review the docs for conditional expressions and math expressions as your syntax seems incorrect. Next, you appear to want the order of magnitude value in thousands. That should be possible using a combination of the following functions: log10, min, max, and the power…

Hi @sarvesh I believe the old GreenHopper endpoints were sunset / unsupported long ago, and thus we should use the new endpoints to gather information about sprints and work items. And, I do not believe there are replacement endpoints for the current sprint reports. *…

Hi @Josh Sherwood As several customers asked with comments for your original post on this change: why change the UX, REST API endpoints, and automation smart values on different release cycles, or perhaps not align them at all ever? Compare this to the changes from "issue" to "work item" which still have not been aligned…

Hi @Adrianna Bell Without seeing your entire rule and audit log details... As @Trudy P Claspill notes, created variables are text and need to be converted with asNumber to use numeric function parameters. And, you describe filtering the Labels field with a match() and storing that as a created variable. This could produced…

Hi @Aaron Lawrence There are periodic surveys which pop-up in the community to solicit ideas, such as this one which just completed. You could add a comment to that thread since the popups are gone now.…

Hi @Brian King -- Welcome to the Atlassian Community! Please review this article from Atlassian describing how to use the Confluence page actions with a list of items to add a table: https://community.atlassian.com/forums/Automation-articles/We-ve-enabled-rich-text-editing-in-the-Publish-new-page-in/ba-p/3041023 The steps…

Hi @Calvin Just following up to check if the suggestions from Marc answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks! Kind regards, Bill

Hi @SankaranarayananS Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!

Hi @Juan Angel Saenz -- Welcome to the Atlassian Community! I am following up to check if the suggestion from Marc answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the…

Hi @Marcin Ruciński As this is a marketplace app, normally I would suggest contacting the vendor via their marketplace support page. However, this app appears to be unsupported and points back to the community: https://marketplace.atlassian.com/apps/1228454/figjam-widget-for-jira?hosting=cloud&tab=support As a workaround,…

Hi @Yamini Sharma -- Welcome to the Atlassian Community! Which root cause analysis (RCA) method does your team use? For example: 5-whys, cause-and-effect diagram (e.g., fishbone), measurement analysis (e.g., pareto), etc. With some of those, a team could use Confluence Whiteboards, or a facilitator could guide the team to…

Thanks for that information, @Sven Meier Please note a created variable is plain text, and has no attributes such as value. Let's use a new, simple test rule to exercise your smart value expressions. * trigger: manual * action: create variable* name: varRelease * smart value: {{triggerIssue.customfield_10104.RELEASE}} *…

I am glad to learn it is working now, and... Please consider checking this rule periodically to confirm the symptom is solved or if it just temporarily went away.

Vincenzo, just to confirm...has the suggestion from Valerie solved your question? If so, please mark this as "answered". That will help others in with similar needs find solutions faster. Thank you!

Hi @Paul Goujon -- Welcome to the Atlassian Community! Based upon the open suggestions, there is no support for Atlassian Home (formerly called Atlas) in automation rules. Here are some of the suggestions if you want to watch / vote for them: * https://jira.atlassian.com/browse/AUTO-1683 *…

Hi @Sarah Isaacs Adding to the suggestions from @Valerie Knapp and I agree a manually triggered rule may not be a sustainable approach to solve your scenario. And also... For smart value expressions, once inside a set of double, curly brackets, additional ones are not needed. Next, automation rule regular expressions…

Thanks, @Sven Meier as this may indicate there is a timing and / or typing problem. My understanding is some data in rules such as Assets are looked up just-in-time rather than instantly and always available. We may test this using a Created Variable. That will force full evaluation / loading of the information before the…

Well done! Every time I see a question like this, I plan to create a test rule to exercise regex expressions in different contexts, and leave it running on a schedule as a "canary" to detect any changes. Then I forget about it...and it goes to the bottom of the experiment priorities :^) I'll make an index card for it this…

Please try using the suggested URL for the endpoint from @Marc -Devoteam- https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/#api-rest-api-3-user-search-get And, writing the entire {{webResponse.body}} to the log to confirm the result when testing. This should produce a list of zero-to-many…

Awesome; I am glad to learn that helped! And just a reminder from my earlier comment: for the rule triggered on Work Item Updated, the trigger one can never be processed by a JQL branch. That is, branch on JQL automagically excludes the trigger by adding to the JQL ... AND key != {{triggerIssue.key}} When you also need to…

Hi @Martin Hirsch Is it a work item comment added to the trigger work item? If so, you could try using this smart value: {{triggerIssue.comments.last.body}} And...you might need to add a Re-fetch Work Item Data action after the trigger due to the possibility the Status transition happens faster than the saving of the…

Hi @vincenzo.spatafora Context is important for automation rule questions. Please post the following as they may explain why the suggestions from @Valerie Knapp and @Marc -Devoteam- are not working in your rule for the Fix Version's field smart value: * an image of your complete rule, in one single image for continuity *…

Hi @Mayki Gonçalves Adding to the suggestions from @Trudy P Claspill -- Other than for trivial rules, or ones created from the existing, built-in templates, creating a rule from scratch with the new REST API can be quite challenging. There is virtually no documentation on the rule structure, component internals, product…

Hi @Brock Jolet Without seeing your entire rule and audit log details... I hypothesize the problem is any extra characters you do not want to match upon are not handled with the regular expression passed to the match() function. Perhaps try adding some tokens outside of the selection, writing the results to the audit log…

Hi @Mykenna Cepek Well done on this very useful rule to help admins mitigate the components-switching behavior! Kind regards, Bill

Hi @olivier costa An advanced branch is over data, and not work items. That is why the rule you show repeatedly acts upon the trigger work item...not the ones found by the lookup results: they only contain the data. When you want to perform actions and test conditions over a set of work items, please use one of the other…