Bill Sheboy Expert

Hi @Mitesh Chauhan Adding to John's answer: This approach will help for any future moved issues, by triggering on Issue Moved and checking for a change of the project. This will not find any issues moved before this rule is put into place. If you need to do that, you would need to either: * set your custom fields manually…

Hi @Tonya DeGraw -- Welcome to the Atlassian Marketplace! I do not believe there are built-in functions to do that. Some other options are: * set up a mail handler in Jira, email to a address which then consumes the emails to create issues * investigate the Atlassian Marketplace for addon tools to watch the folder/add the…

Thanks for that information. I recommend creating some saved JQL filters to gather the issues you want, and then create a dashboard to try the built-in reporting first. Show those to leaders to see how they help, and what adjustments to make. The Sprint Health Gadget may show what you describe for project/board and sprint…

Hi @Preem Prakassh Dayaal -- Welcome to the Atlassian Community! First thing: what problem is "senior management" trying to solve by seeing this information? Knowing this will help you know what information to gather to effectively answer their questions/needs. And if you share that, the community can better offer you…

Hi @Tobias It is possible to link issues found with a JQL statement to another issue using an automation rule, yet I am unclear on what you are asking specifically. Perhaps you could explain what problem are you trying to solve (e.g. the why) to help clarify. Thanks! Kind regards, Bill

Thanks for that info...this confirms a created variable cannot be used inside of an iterator. One work-around is use the variable later using replaceAll(), like below. Please simplify if you wish to use fewer variables :^) * create epochDate * create ts * create your table date as a variable* name: varTableDate * smart…

Hi @Alla Becher -- Welcome to the Atlassian Community! I do not believe there is anything built into Jira to do all that out-of-the-box. The closest thing for a single project's scrum board is the Sprint Report. You may want to investigate marketplace addon gadgets for dashboards to help show information in the format you…

Hi @lapacquah_bryant You can go to this site for the weekly updates list, and signup to get an email notice of changes: https://confluence.atlassian.com/cloud/blog To learn about things which are not yet released, check the various areas in this community and select to be notified of changes, such as to the Articles. Kind…

Hi @Jayachandra Adusumilli I recommend checking with the vendor of that addon app to learn if they have added fields/features to JQL to help with that type of query. Kind regards, Bill

Hi @Alex F Contrary to the documentation on the match() function, I do not believe it can return a list. Instead it finds zero-or-one value (e.g. the first one) which matches. So the work-around is to split your comment on something first, such as with split("~accountid") and then adjust your match to grab the accountId…

Hi! I have not tried this, and I believe you can do this by repeatedly calling the REST API with a web request to delete each entry, in an advanced branch, as Rilwan described below. Here is an updated reference to the method and a how-to article for calling an API from a rule:…

The values for labels are only shown when still in use. For example, let's say you added labels to an issue for: A, B, and C. When editing any issue you will see those options available, and you can add others when needed. If you wanted to remove "C" from the list shown, it would need to be deleted from all issues which…

Hi @Durell Demartini As you are using the Issue Commented trigger, you could add the {{comment.author.displayName}} to the contents of the new comment. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--comment-- Kind regards, Bill

Hi @Collista Lewingdon Just a heads up for something I noted in your screen captures: This appears to be a global scope rule and you are currently on the Jira Cloud, Standard License level. Are those correct? If so, there is a limit on the number of global rule executions (i.e. rule triggering) based on your license level.…

Hi @Russell Brown -- Welcome to the Atlassian Community! For your first use case, I do not believe that is possible with out-of-the-box features of JQL, as JQL is not a SQL. There are addons from the marketplace which might help with such queries. For your automation rule, that seems possible to write with a rule. What…

Hi @Craig Finlayson Yes, and...to the answer from Dhanush: you can do this various ways, including with an automation rule, however... The Epic Status field is finally being deprecated and so epics will just use status. Please look here for more…

Hmmm...Okay, let's try this: * trigger: your trigger * action: web request * condition: check the response status for success, {{webResponse.status}} or {{webResponse.statusCategory}} * action: create your epochTime variable as before * action: create your ts variable as before * action: log this smart value and observe…

Oops...sorry about that! I updated my answer to prevent confusing others in the future.

Hi Sherri, A disclaimer: I am not using that addon tool, Aha Roadmaps, so please try this to learn if it works as you expect. For text, custom fields, this should work. If people are entering their first and last names for their Jira user name, this should work with an automation rule. For example, when an issue is created…

Hi @sherri_nc If you just need the displayed name, you may use {{issue.assignee.displayName}} to edit your custom field. There are other user fields, as described here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/ Next, the assignee could be set at issue create or edited later. So you would…

Hi @Mark Segall Have you tried that technique before with a branch and created variable, shadowing? My understanding is that branches with one-and-only-one issue (e.g. branch on Parent) get run-inline and so variable shadowing works. But, for all other branches which could process multiple issues (e.g. JQL, related issues,…

Hi @Daniel Alonso Yes, and...to Alex's answer: sadly there are not AND/OR operators for fields with which to do this. If you have a limited number of selection options, you could do this with created variables, logical functions and if/else conditions...but that would be a brittle solution for maintenance. The upper limit…

Hi @Randy -- Welcome to the Atlassian Community! The error message indicates mismatched start/end tags...and in this case it is referring to the HTML and not the smart values. You are missing the so please try this: {{#lookupIssues}} * {{key}} - {{summary}} {{/}} Kind regards, Bill

Nope. I was suggesting to ignore the branch...and whatever smart value you were using to drive your branch to instead use it in the iterator over the web request response. What was the value in your advanced branch to populate {{response}}

Hi @Chad Wege -- Welcome to the Atlassian Community! Short answer: maybe Longer answer...with a lot of caveats: If your related subtasks have summaries in a consistent format as you described, and you can write a JQL statement to find them, you could use a Lookup Issues action to get at the correct one. Using an ORDER BY…

Glad to help, and too bad this would not work. I was hoping you could use a list iterator to gather up the results, such as... {{#webResponse.body.fieldFromYourAdvancedBranch}}your logic to create the variable, referencing the smart values like ts and subject{{/}}

Please try the field at the bottom-right, Previously created fields, for the Labels field.

Great article, and well stated, @Summer Hogan One yes, and...to your list might be: share how your team "wins" to help and learn from other teams feedback/approaches.

Hi @Sonja Crosby For your situation, I think the key part of the documentation link Trudy provided is this: Child issues in Scrum projects are scheduled using the dates of the sprints to which they’re assigned. Learn more about scheduling child issues for Scrum teams. Kanban teams can’t yet schedule child issues on the…

Hi @[deleted] I would be surprised if there is not a gadget in the Atlassian Marketplace which can show the last X-sprints... The key may be: what "various metrics" are you wanting to observe? I would list what you want/need, use some keyword searches to find apps, check their documentation/examples, and then install some…