Bill Sheboy Expert

Hi @Mar That is not possible for most rule components, and there are several open suggestions to add the ability to suppress notifications for rule changes to work items. You may watch / vote for these to see any progress: * https://jira.atlassian.com/browse/AUTO-112 * https://jira.atlassian.com/browse/AUTO-602 *…

Hi @Christopher Johnston Yes, and...to the other suggestions provided: You note the "only plain text I can find in Jira for Custom Fields in Single line." That is no longer plain text. The plain text renderer was sunset, making the Short-Text Field type effectively a one-line rich text field, perhaps using the Atlassian…

Here are some suggestions to add other fields for the built-in quick filters feature: * https://jira.atlassian.com/browse/JRACLOUD-85789 * https://jira.atlassian.com/browse/JRACLOUD-91263 * https://jira.atlassian.com/browse/JSWCLOUD-8095 Yes, and...I did a bit of digging and there is no public REST API endpoint to modify…

Hi @Eddie Hobart At this time, the individual queries you are trying by each user is the only way with built-in features. There have been several suggestions over the years to add more fields to swim lanes, and now to the newer "group by" board feature. Kind regards, Bill

Hi @Matteo Pacenti First, some fields are not listed in the dropdown list for the Create or Edit Work Item actions. Some of them may be set using the advanced edit with a JSON expression. To use a JSON edit, you will need to check if your field is supported by rule actions, and what the correct custom field ID is for it.…

Hi @Mathew Lederman If you try a rule like this, does it iterate as you expect? * trigger: scheduled * branch rule for / each inactive page * the remainder is on the main path and not inside the above "branch"... * action: send email, with a body something like this {{#inactivePages}} * {{title}} --…

Hi @Philip Ng Please try using the field change smart value for only the added values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--fieldChange-- Note this may be an incomplete solution as there is nothing stopping a person from adding the label, removing it, and adding it again. When you…

Awesome, and well done! Yes, and...that how-to article is for Cloud and a bit dated after more recent changes to the Send Web Request action. In the comments for the article, there is some information about Server / Data Center usage. Unfortunately, there is limited info in the documentation for the action.

Hi @Remco Asberg -- Welcome to the Atlassian Community! Other than for the listed sprint options, an automation rule needs the sprint ID to select it. There is no way to set the value by the sprint name as that could collide in multiple projects. To find the sprint ID for the name, the rule would call the REST API endpoint…

Hi @Deept Sarju Dhanani -- Welcome to the Atlassian Community! In addition to the other suggestions offered... For the rule you show, I strongly recommend not using conditions in the Work Item Created trigger. There is a known racetrack timing defect with triggers like this where the rule can start before all the data is…

Hi @SilkeS Were there any changes in the user search for awarding kudos in the top navigation? * from top navigation * select Kudos dropdown * in the Recognition area at the top-right * for the field Who do you want to recognize?* when entering an exact, full name for a user, they cannot be found * when entering part of…

Hi @David Audet For your first question to reverse the comment ordering, rather than using the built-in smart value for comments, I believe the rule would need to call the REST API endpoint and pass the parameter to orderBy the ascending created date / time. That may be called using the Send Web Request action. *…

Hi @Rogerio That is not publicly supported yet, and it is not in the Atlassian Document Format (ADF) documentation. Here is the suggestion to add the feature, which you may watch / vote for to see progress: https://jira.atlassian.com/browse/JRACLOUD-85414 And...I recall from the original announcement article for action…

The lookup result for Server / Data Center only contains these fields, and not the custom fields such as Target Start: https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html#Jirasmartvaluesissues-lookupissues-properties You describe wanting to update the parent's field from the child with the…

One safer alternative with an automation rule is the REST API Bulk Move endpoint which may be called with Send Web Request action. I expect that to fail better when the move is not possible for predictable causes.…

Hi @Christa Meck Atlassian posted the information in both the original article and in the suggestion to make the position configurable: * https://community.atlassian.com/forums/Jira-articles/Easier-status-updates-for-work-items/ba-p/3068881 * https://jira.atlassian.com/browse/JRACLOUD-96247 Kind regards, Bill

Hi @Joe Palmer -- Welcome to the Atlassian Community! You appear to be using Jira Server or Data Center version. Is that correct? If so, the Lookup Issues action only supports a limited number of fields currently, and the result you found from the bot-guesser search is using information from Jira Cloud automation. Here is…

@İclal Aslan -- If that is still not working as expected and as described by @Chitra Nagdeo, perhaps work with your Jira Site / Product Admin to submit a ticket to Atlassian Support to take a look. They can do that when you are on a paid license level. https://support.atlassian.com/contact/#/

Thanks for the updates, @Scott Bell And, I did much of that component analysis you describe when I created my own rule parser outside of Jira, and I agree it is a moving target due to the excellent, continuing improvements the team makes to automation :^) For some audit log endpoint and webhook scenarios, I expect many are…

Hi @Ryan Broadhurst -- Welcome to the Atlassian Community! When the Story's field changes, usually one may use the {{changelog}} smart values to detect the "from" and "to" values to calculate the impact, iterating over each Subtask with a branch.…

Hi @İclal Aslan Even though you have an automation rule to set the work item / issue type back, I caution against using it, and instead investigate why the types are changing by discussing this with your team, then try to solve that root cause instead. The caution / reason is work item types each have their own…

Thanks for the additional information, @Thomas Brennan Regarding also linking the work items which are already linked to the "target" item... * Using a multiple-rule approach can work...but only when you can identify the correct work item from the trigger (i.e., the linked one). Perhaps doing this by link type can work.…

Hi @Siva Kedari Veerla Yes, and...to the suggestions from @Karan Sachdev Please see this suggestion to add more REST API endpoints for automation rules, including for audit logs. With such endpoints one could build monitoring for inactive / unused rules (or rules which have stopped running for some reason).…

Hi @Taliah15 Please provide both the documentation link and screen image showing where you were able to "batch delete" automation rules in the Jira UX. I do not believe those features exist. And as a reminder, when posting bot-generated content which you did not create, the community guidelines require disclosing that…

Hi @Giorgi Gelovani -- Welcome to the Atlassian Community! As described by @marc -Collabello--Phase Locked- there are only limited public REST API endpoints for Confluence databases yet, and so rules have have no actions to interact with them as you describe. Here is the suggestion to add that feature:…

Hi @Mykenna Cepek As you posted this as a "question", please consider adding your own answer and marking it as resolved. That will help others looking for similar needs find solutions faster. Thanks! Kind regards, Bill

Hi @İclal Aslan Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks, and kind regards, Bill

Hi @nikhil.mishra -- Welcome to the Atlassian Community! Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks,…

Hi @Jimmy Guo Just following up to check if the suggestions from @Valerie Knapp answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks, and kind…

Hi @climpens Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!