Bill Sheboy Expert

Gotcha...and I am stumped on how to solve that part. You might want to also search in the developer community for ideas around the transition screen: https://community.developer.atlassian.com/

Hi, Akeem. My recommendation is that you pause what you are doing, and go have a chat with your Jira site admin to explain the scenario you are trying to solve, and ask for their help. They may be more effective as I appear unable to explain the rule features and syntax to you. I also recommend that you pause and review…

To clarify, are you observing that {{now}} does not equal the actual "now" of when the rule triggers?

Awesome! I am glad to learn that helped.

Would you please show in the issue create what value you are putting in the field? And, I wonder if you have two, company-managed fields named "Story Points". You can check that from your site admin functions with: yourJiraUrl/secure/admin/ViewCustomFields.jspa And then search for "Story Points". If you see multiple…

Hi @Sankalp Chugh I believe that is correct behavior and you would need another solution approach, such as the regular expression. Once the rule is processing inside of the iterator for {{#webResponse...}}...{{/}} the scope is narrowed to what is visible at that point. In Erin's example, {{key}} is visible. But in yours…

Hi @Alexis Cyr Poirier If you are seeing this symptom I recommend working with your site admin to submit a ticket to the support team to take a look. Customers on paid Jira licenses can do that here: https://support.atlassian.com/contact/#/ Kind regards, Bill

Hi @Phil Bustin I think the syntax is an underscore and not a period for custom fields. Like this: {{issue.customfield_10274}} And when in doubt of a smart value for a field, you can also use the how-to article below. Smart values are name, spacing, and case-sensitive, so it can be tricky figuring out what is used for a…

You will need to do that manually to "undo" the conversion and preserve the human-readable user name. You can do that with some small test queries to find their names, or your site admin could export the user list to a spreadsheet, which you could then search by accountId to find the names. The first way may be faster,…

That syntax does not match either format which works for Automation for Jira rules. The two syntaxes for math operation are chained operations or the basic math operations. Either ones of these can be used in an Edit Issue Action or other actions. Example of chained math operations:…

Some things to note... Just because something works in Visual Studio, or another tool outside of Jira, that does not mean it will work in Jira automation rules. The documentation notes in a couple of places that some things are based-upon other implementations, like for Java's regular expression implementation, but it does…

Thanks, and that helps a lot to explain this. Your custom field is text, and you are splitting the value with a comma-and-space. That results in a list...and...the resulting items have no name, such as {{value}} When iterating a list you can access the current item with {{.}} so please try this for your created variable:…

Thanks for clarifying. I am unclear why this would not work so perhaps you can explain further. For example, your rule is setting... Days = current Days - (worklog change of fromString - toString) And so that should work correctly if your values are increasing or decreasing, right? Increasing: worklog was 1d and is now 2d…

Hi @Hermance NDounga You wrote... You can definitely pin these fields, if they are important enough to be at the top of the "other field section" Have you tried this, because when I tried that pinning a field pins it to the top of the "Pinned fields" section and not to the top of the "Other fields" section? I also could…

Hi @Jeroen Kotterlink -- Welcome to the Atlassian Community! For a question like this, please post images of your complete rule and the audit log details showing the rule execution. Those will provide context for the community to offer suggestions. Thanks! Until we see those... Are you using a Company-managed or…

Hi @[deleted] -- Welcome to the Atlassian Community! The GDPR changes did part of that for filters and other user information visibility. One work-around that still appears to work for Jira Cloud is to NOT select the suggested names when they appear below the filter constructor; instead enter them directly yourself. For…

Hi @adamea -- Welcome to the Atlassian Community! What do you want that date/timeframe relative to: created date, updated date, resolved date, etc.? For any of these, you could create JQL using the date-based functions, as described…

Hi @afernandezdecastro What do you mean by "inactivity": no updates at all, something else? And, what have you tried thus far to solve this? If you have tried an automation rule and it is not working as you expect, please describe the symptoms, and post images of the complete rule and audit log details showing the…

Hi @Colleen Gotling I wonder if it is related to the epic field changes rolling out for a while now: https://confluence.atlassian.com/cloud/blog/2023/04/atlassian-cloud-changes-mar-27-to-apr-3-2023 I checked and did not see any symptoms noted about this on the status page, developer community, or public backlog for…

Hi @Robert.Ogden I recommend contacting the vendor for that marketplace addon for support on this symptom. Here is the link to their marketplace page for support information: https://marketplace.atlassian.com/apps/1219573/quantify-timespent-pro?hosting=cloud&tab=support Kind regards, Bill

Yes, that is possible...Use a similar regular expression in an Advanced Compare Condition to check if it is present/or not...adding when needed. I recommend using if/else conditions to handle the two cases: present or not.

Hi @Emma Ellis -- Welcome to the Atlassian Community! You could try this for a Company-managed project: when on the backlog view, select the issue you want, press the period-key to trigger the menu, type the name of the Status for the first board column, and press Enter. This does not work for Team-managed projects as the…

Is the only case that is not working correctly when a user edits a worklog to decrease the value, such as 2d to 1d? Or are there more?

I believe if you just use the SET option with Issue Field edit the value is replaced for fixVersion.

A few more things before we can try to fix those errors: * You seem to be using the pipe character | in several places. In automation rules, I believe that is only used for default values and formatting of tables in output formatting. I do not think either applies so you can remove them. * Next, for the Create Lookup…

Thanks for confirming the scenario. I was wondering how you were creating the issues with different rules, apparently triggered on the same thing but searching for different summaries, and so could definitely collide in timing...and as a result fail to link as you wish. Even though it may be more difficult to maintain, if…

Hi @Kara Cooper Please try escaping the parentheses around your date in the regular expression. Like this: {{issue.summary.replaceAll("(\(.*\))",issue.duedate.format("(MM/dd/yyyy)"))}} And...because you are replacing the date, there is no need to reference the captured group from the regular expression search. Kind…

Thank you for implementing this suggested and valuable feature! I hope the other product teams at Atlassian can learn from the work the automation and JPD teams are doing in terms of customer responsiveness and review/cleanup of the public suggestions backlog.

Hi @William Dea Do you want to search the saved filters' names? If so, you could: * navigate to Filters > View All Filters * enter myfilter in the search box If you very specifically mean "the filter name starts with..." that may not be possible from inside of Jira. You might need to use the REST API to export all filters…

Hi @Yash Limbachiya -- Welcome to the Atlassian Community! I recommend contacting the vendor of that marketplace addon to learn what they suggest. If they do not have an answer you might try writing an Excel macro to parse that information. Kind regards, Bill