Bill Sheboy Expert

Hi @Christopher Little-Savage -- Welcome to the Atlassian Community! I believe you are seeing the problem/behavior that once inside a list iterator, scoping seems reduced and so other objects are not visible for use in functions, math, filtering operations, etc. And I agree that feature of lookup tables preserving objects…

I am glad to learn that helped. You may set entity properties at various levels, although the automation rules do not support set/read of them all directly, as described here: https://confluence.atlassian.com/automation0801/jira-automation-actions-1223822666.html For ones at other scopes (e.g., project) you would need to…

Hi @Carrol Patterson I posted an answer to your question in the other post here: https://community.atlassian.com/t5/Automation-questions/When-creating-a-new-epic-I-want-an-automation-rule-to-copy-the/qaq-p/2341016 Kind regards, Bill

Hi @Carrol Patterson Are you using Jira Cloud or Server/Data Center version? Let's assume Cloud... In that case, you could use advanced edit with JSON (under More options for the Issue Edit action) to copy the field from the parent data to the new epic, as described…

Hi @Melanie Plourde First thing: doing something like this could create some team challenges and rework for the product owner, as people may assume an upcoming sprint's content are fixed, rather than using sprint planning to decide the goal, capacity, etc. Have you instead considered using the built-in roadmap to place the…

Interesting...I tested mine on a large project, and it took 5-7 seconds for a both calls to lookup issues: the first is 100 issues and the second is 10. Slight detour from this question: At this time, created variables do not preserve object typing...but...Lookup Tables do. I experimented with this and found a lookup…

Hi @Aqib.Shirwani There are a couple of things to help with this, but unfortunately they cannot be used together: {{index}} for a list and smart value, list filtering. The work-around is to call lookup issues twice, and filter the list the second time: * action: lookup issues, with JQL which has an ORDER BY statement for…

Thanks for clarifying. When the new issue is created it gets a new "created" date/time.

Thanks for that information, and I was asking why do you want to do that? Teams using the Scrum Framework often use the idea of a "definition of done", clarifying what it means for a work item to be completed. This helps a team have a shared understanding with themselves and their stakeholders on the completeness of work.…

Hi @Derek Tonin When you need to set a user field, you will need the accountId. To get that value, you could call the REST API to get all users, and use the match() or other text functions to then find the accountId from the web request response. Kind regards, Bill

Hi @Gopikrishna_Kunduru What problem are you trying to solve by doing this? And, what would it mean to call something "done" on a burn chart which is still in progress according to your process steps? How would this impact other indicators your team uses, such as velocity, definition of done, etc.? Knowing these things may…

Hi @Ricky Conn I did a quick search in the public backlog and did not see this as a suggestion yet, so you could add it. And...you could post this as a comment in both of these threads from a couple of the automation product managers to see how they respond:…

Hi @Jeffrey Leung Yes, and...to John's answer: I just did a quick test and had 11 swim lanes before I stopped testing. Please consider what John described and confirm that your queries are ordered (and/or mutually exclusive) to get all the lanes you want. For example, if an issue fits in multiple lane queries, it will…

First thing, I am trying this on Jira Cloud and not Server/Data Center, so the wildcard behavior could be different. The question mark (single character) wildcard appears to only have meaning under 2 conditions: * when it is in the middle of a text string, such as: summary ~ "te?t", or * when searching for an exact text…

Would you please post an image of the audit log details, showing the rule executing and cloning the issue? Is this a company-managed or a team-managed project? You may find that information at the bottom of the expand-panel on the left side of the page. And would you check with your site admin to confirm there is only one…

Hi @Sidar Yarar The purpose of a working agreement is to align a single team, group, or gathering of people for how they choose to interact, and hold each other accountable, within a particular context. This is created by a conversation between the people involved. Contrast that to an employee agreement, contract, or…

Ah...this sounds more like a timing issue. If you post an image of your entire rule that may help confirm that. FYI when using the issue created trigger, timing issues can occur because the rule can start before all of the data is available to the rule...leading to non-deterministic behavior. A work-around for that is to…

Hi @Krista Dyer At this time, I believe there are still two status values for Epics: Status and Epic Status (this is the one you select with Mark as Done from the backlog). Try setting both to Done. There are several changes to Epic fields being rolled out, and I believe one of them is to eliminate Epic Status and only use…

Hi @Cash Coyne This seems the same/similar to the other question you recently posted here: https://community.atlassian.com/t5/Jira-questions/In-Jira-Automation-how-can-I-do-a-branch-and-then-come-back-to/qaq-p/2338351 I recommend posting images of your complete automation rule and the audit log details showing the rule…

You cannot, but you can use the Lookup Issues action as many times as you want. Such as: * action: lookup issues with JQL to find issues in set 1 * action: create variable to save your count * action: lookup issues with JQL to find issues in set 2 * action: create variable to save another count * etc. You could also use…

Hi @Jonathan Showalter -- Welcome to the Atlassian Community! To which metrics are you referring, and where in Jira are you seeing these metrics? Knowing that may help the community to offer ideas. Cloning is just creating an issue by another path, and so I find it unlikely it would do anything regarding built-in…

Hi @Jonathan Cunliffe No, that is not possible with the built-in automation for Jira. What you are describing would need to interact with the local computer to open the browser (or browser tab). One work-around you could try with built-in features would be to mention the user in the new story, and that would appear in the…

Hi @Cash Coyne No, that is not possible yet, and it may not be necessary for your scenario. First thing, branches on one-and-only-one issue (e.g., branch on parent) get run in-line, as if there was no branch. Branches which could be on multiple issues/things (e.g., JQL, linked issues, etc.) are run asynchronously and in…

Thanks, Tony. I appears you are also making field changes in the More Options with JSON. Would you please show that section also? And, if you add a write to the audit log for the reporter before you clone the issue, what do you see: {{issue.reporter.displayName}} Is it a valid/active user?

Please take a look at the built-in Sprint Health Gadget. If you add that to dashboard, it will show the scope change during the sprint...and if you click on that value the Sprint Report will display showing the changes.

To delete specific links with a rule, I believe you can use advanced edit with JSON, and just note the specific link to remove. Please look here for the documentation on that syntax: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Linking-issues

Ideas in JPD are just issues, and so I ran that query in Advanced Issue Search, not in JPD.

Hi @Kseniya Nesterova As described by @Sam Nadarajan there is no built-in way to do such a query. There are probably marketplace addons to support such queries. What problem are you trying to solve by doing this, and how often do you need to solve this problem? Knowing that will help the community to offer suggestions. For…

Hi @Pedro Knup -- Welcome to the Atlassian Community! First thing, what problem are you trying to solve by doing these things? Understanding that may help the community to offer solutions to that problem. Next... What do you mean by "unlink all of the subtasks marked as 'Done'"? * Subtasks are part of their parent issues,…

Hi @Len Bergman FYI there is a community area specifically for Jira Product Discovery (JPD) questions, so you may want to check there also: https://community.atlassian.com/t5/Jira-Product-Discovery/gh-p/jira-product-discovery Next, I do not know of anything built-in to do this type of gathering input for this field. And…