Bill Sheboy Expert

Hi @meerm Yes, this is possible. The how-to depends on how frequently you need to do this and what you want to do with the information... Need this one time: Create a filter to find your issues, export them to a spreadsheet, and use formulas or pivots to count them. When issues are exported, a column is created for each…

Hi @Christoph Schulz I recommend starting with the changelog to learn what is available for your field. Remember changelog will only include the fields which changed during an edit, and perhaps not other cases. {{#changelog.yourCustomField}}{{fromString}}{{/}} And the current value should be in the {{toString}} Regarding…

Your earlier rule seems like it should work, with branch to most recently created issue, followed by creating the tasks and linking to current issue. (I think I gave bad information earlier on what to use, which I will correct in the earlier post.) How about this one: * trigger: scheduled * action: create issue (for your…

Hi @Rakhesh Mohan -- Welcome to the Atlassian Community! Without seeing your complete automation rule, I am making some guesses to help. For a question like this, please post images of your complete rule and audit log details; those will provide context for the community to offer suggestions. Until we see those... As you…

Sounds like some progress! Now inside the branch when you create the tasks, what value are you putting/selecting for the Epic Link? You can try typing in {{issue.key}} as that will refer to the branched-to issue: the epic just created.

Tom, would you please post an image of the details section for your rule? That may reveal a scoping issue which could cause this symptom. If that does not help, it is possible the rule has become "glitched" due to several edit/publish cycles. I do not know why that happens...just that it does. The way to check for that is…

Tom, it looks like you figured out the branch in the thread started by John. Let's stick with that one to try to diagnose this. Thanks!

Hi @Yusuf Kör -- Welcome to the Atlassian Community! First thing: I recommend creating a new question for requests like this. Otherwise only the people following this older thread will see it. Thanks! Next, I believe you will need two rules for this scenario. Kind regards, Bill

Yes, and...to John's suggestion: that would help customers impacted by global rule, execution limits for such rules with the issue created trigger. Although...it would require fixing the race condition which appears to exist between the Issue Created trigger and the availability of new issue data to rules. Otherwise the…

Thanks for that additional information. In this case, I recommend working with your site admin to contact Atlassian Support to learn what they suggest: https://support.atlassian.com/contact/#/

Hi @Srinivasan Sampathkumaran -- Welcome to the Atlassian Community! You could try using an advanced compare condition to reference that smart value for the field. I also recommend confirming which field is used for epics in your project: epic link or parent. (This has changed with recent changes over the last year to some…

Hi @Dominik Saban -- Welcome to the Atlassian Community! First thing...what problem are you trying to solve by doing that? A cumulative flow diagram (even Atlassian's interpretation of one) shows the count of items in a particular process step over time. This helps to learn about a team's process flow, identify measures to…

Hi @Angela Salunga Adding to Trudy's answer: here is a suggestion to add other ways to add data for the user inputs in manual triggers. You may watch/vote for this to see progress. https://jira.atlassian.com/browse/AUTO-744 And you could add another suggestion, or comment on this one, to suggest your JQL source idea. Kind…

Hi @Benjamin Novak This seems to be a duplicate of your other question here: https://community.atlassian.com/t5/Jira-Software-questions/Automation-rule-to-send-a-single-email-for-all-relevant-issues/qaq-p/2397873 Perhaps close one of them so the community can help by focusing suggestions in one thread. Thanks! Kind…

I suggest that context is important for what you describe as not everything in Jira updates instantly...even for Cloud views in a browser. For example, if you are on the backlog view and make some issue changes, one often must refresh the page to see the changes. For a board, I wonder if the same is true because you are…

Hi @[deleted] As other posters have not mentioned this impact yet... If you change a board filter to sort by anything other than Rank, the drag-and-drop features which makes ordering issues easy will stop working. The reason is that ORDER BY Rank ASC is using a reliable mechanism (called LexoRank) to handle add / remove /…

Hi @James K_ First, are you using Jira Cloud or Jira Server/Data Center with your automation rules? I hypothesize you have Jira Cloud, as you mentioned variables. The answer will impact possible suggestions to help. Next, for a question like this, please post images of the complete rule and the audit log details showing…

Hi @Leah Bell What problem are you trying to solve with that function/feature in an automation rule? Knowing that may the community to offer idea. Thanks! Kind regards, Bill

Hi @ankur_gupta_contractor -- Welcome to the Atlassian Community! What version of Jira are you using with automation rules: Cloud or Server / Data Center? If you are using Cloud, you could use the lookup issues action, and smart value, list filters, to create sections in a report for this. For this approach to work, you…

Hi @Tom Stevenson I believe you can create the epic in the rule, and then either... * branch to most recently created issue, add the tasks in the branch and link to {{issue.key}} as that would be the epic, or... * create the epic in the rule, and save its key with {{createdIssue.key}} in a variable, and then reference that…

Hi @Robert Barbosa To learn which custom fields are/are not available to automation rules, please try the how-to article linked below. Essentially you find an example issue (i.e., JPD idea), call the REST API with a browser to view it, and look for your field. If you find it, the field can at least be accessed by the…

Hi @Venkata Sagar Ganesh Rao Mahendrakar Jira does not have built-in time tracking for your specific scenario. Instead you could investigate marketplace addons and/or write and automation rule to detect this condition and save the time in a custom field. Please contact your Jira site admin to learn if you have automation…

Hi @Ziad Meznoudi Houari -- Welcome to the Atlassian Community! Yes, and...to John's answer: Writing automation rules often requires learning and experimentation. To get you started on creating your rule, please refer to these documentation and example sources: *…

Okay, something is clearly different as the rule can trigger but appears to stop triggering when the rule is altered. At this point I recommend contacting Atlassian Support to have them take a look. They can see logging not available to customers, and so may have other suggestions. https://support.atlassian.com/contact/#/…

Thanks for that information. You do not indicate if you are using Jira Cloud or Server/Data Center versions, and so for something that might work with both... You could create Automation for Jira rules, possibly calling the REST API functions for your testing tool, to update the data. Please check your testing tool and…

Hi @Vishwanath Hokrani -- Welcome to the Atlassian Community! Are you asking about managing tests/test data with Jira, or with another tool (or marketplace addon)? If another tool, please talk with your Jira admin about how your scenario may be accomplished. If this is for Jira, how are you managing tests and test data…

Hi @Arief Halim That is not possible yet. There are several suggestions around this topic, which you may vote for / watch to see progress. * https://jira.atlassian.com/browse/AUTO-36 * https://jira.atlassian.com/browse/AUTO-771 * https://jira.atlassian.com/browse/JIRAAUTOSERVER-352 You could also create an additional…

Hi @Marcia Booth -- Welcome to the Atlassian Community! That does not appear to be possible yet. There is a related suggestion which you can watch/vote for to see progress: https://jira.atlassian.com/browse/AUTO-744 You could also create a specific suggestion around using the project information to supply the input fields.…

Hi @dave.drexler Yes, and...to Mark's answer: Please consider your edge cases/exceptions to decide what you want to happen, and to confirm the rules can either handle them and/or have no side effects. For example, you want to transition a "sub-initiative" when its first, child epic is assigned to a sprint. What happens…

Hi @Jennifer Arkell -- Welcome to the Atlassian Community! As others have noted, there is nothing built-in to do this when you have multiple in-progress status values. Let's assume you only have one or you only care about issues in-progress regardless of status. That is possible with the statusCategoryChangedDate field.…