Bill Sheboy Expert

What do people think of improved change management on improvements like this? Specifically, perhaps outline the changes in a table format, with or without target dates, the last-updated-date for information, and indicate progress periodically. That will certainly help the community of users to know when something is…

Hi @David Loszewski Where do you want to display this information? How would the team behave differently if you had that right now? Knowing those things may help the community offer suggestions of how to help. Thanks! Kind regards, Bill

Hi @Alex Smith -- Welcome to the Atlassian Community! Yes, and...to the answer from Kai: The reason your rule does not work as you expect is created variables are text, and you have stored a list of multiple versions in it. That got converted to a comma-separated values list...but of only the version id values, not all of…

Hi @Matt Richards JPD is both a product and one (or more) team-managed projects. My understanding of how this works is the people who are on the paying licenses (or the 3 Creators for free license) can see JPD under that product menu at the top left. For the other people like Contributors, you could rapidly access the…

Hi @Zuhaib Yes, that is possible and probably not helpful... Drag-and-drop between board columns is managed by the columns mapped to the board and the issue types' workflow. It seems you want to keep this. Drag-and-drop to re-order (rank) issues on the board and backlog is managed by the board filter: this only works when…

Hi @David Ogier -- Welcome to the Atlassian Community! There was a suggestion for this, and it was closed due to time-out / lack of votes: https://jira.atlassian.com/browse/JSWCLOUD-21059 As a work-around, you may want to investigate if some of the addons can be disabled (when not needed) for a project. That would…

Hi @Adriana Ramirez I believe this is a known problem with team-managed projects and the People field-type, where the email address is not available to rules. You can vote for / watch that item here: https://jira.atlassian.com/browse/AUTO-519 Kind regards, Bill

Hi @Ravi -- Welcome to the Atlassian Community! It appears there is a separate function for that: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-links/#api-rest-api-3-issuelink-linkid-delete Kind regards, Bill

Hi @Shreyash Kulkarni Adding to Jack's questions: For a question like this, please post images of your entire automation rule, the specific action (without extra highlighting/annotation), and of the audit log details showing the rule execution. Those will provide context for the community to offer ideas. Often where in a…

Hi @abhishek_sharma03 Yes, and...to Jack's answer and your question: You have identified this is a process / learning problem, and so please consider that when deciding how to manage this. Key things to understand are "how often is this happening" and "why is this happening". If you believe this behavior can be identified,…

Hi @Luc Dhondt -- Welcome to the Atlassian Community! The built-in JQL features do not support that ability. JQL can only find the issues in the current open/in progress sprints, future sprints, and closed sprints. There is no way to search "show me the next three sprints". Your possible work-arounds are: * You could…

Hi @Jenifer San Jose -- Welcome to the Atlassian Community! I recommend going to the Atlassian Marketplace pages for those apps, then to their support tab, and look in their docs or perhaps sending their support team an email question: https://marketplace.atlassian.com/addons/app/jira And FYI there is a specific JPD group…

Thanks for that information. Please note, I am just another Jira user, and do not work for any marketplace vendor. Onward... Unfortunately there is no built-in hierarchical issue gadget for dashboards. I believe the addon described by Danut M in the other answer does have a gadget like that. It would be possible to invert…

There are a couple of ways to do that, depending on what you need: * You could change your JQL to include information from the user input, status, etc. so the Lookup Issues contains what you need * You could use smart value, list filtering and conditional…

Progress; well done! I suspect my original suggestion for the table, row data expression had a problem and that is why get() failed to work. You could validate that by writing the table to the log and see what it contains. By the way, get() got overloaded when implemented for the new Lookup Tables feature: * For a generic…

Would you please post images of: * the complete rule that does not work as you expect, * images of the actions where the math occurs, and * of the audit log details showing the rule execution? Those will provide context to help understand the symptoms you are observing. Thanks!

Thanks for that information. First thing, I am just another customer/Jira user and do not work for any marketplace vendor. With that out of the way... I believe some of the addons store the data in custom fields in your site data. For example I think "Issue Checklist", free version does this. When in doubt, contact the…

Your advanced branch is referencing {{webResponse.body.shifts}} content. Let's try some basic "walking the rule" diagnostics... (1) Do you have another web request action before that branch which is populating the webResponse? If not, the branch has no data to process. (2) If yes for above, have you selected the option to…

I do not believe there is anything built-in that will support pulling that many records (i.e., Jira issues) at a time. There are limits of 50, 100, etc. issues at a time, depending upon the method you are using, and beyond that requires paging of results. And, I wonder how useful that information would be for so many…

Hi @Yuliia Hushcha _Reliex_ When recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Hi @claus meisel In the part where you note "in sf they can now magically see if there is a jira story..." you are describing some form of integration, whether through an addon or by having Salesforce (or some other tool) call the Jira REST API methods. Perhaps discuss this with your Salesforce admin to learn what…

Hi @Caio.Queiroz Without seeing more information about your rule, or the audit log details showing the rule execution, I hypothesize the problem is in your advanced branch...and that you are not supplying a source / smart value expression that can be split into a list. If you post the details of that branch, it may help…

Thanks @Jimmy Seddon for the updates and links! Kind regards, Bill

If you want to update once per day, your original rule that branches through all the child issues will work. If you want to always update, you will need multiple rules, probably with 3 for each level (triggered on issue create, triggered on Initiative# changed, and triggered on parent changed).

Hi @Nico Deufemia -- Welcome to the Atlassian Community! Answering the question you originally asked... You seem to be asking about a manually triggered rule as you note a prompt with two drop-down options/fields...and to then process on the issues in the current sprint. To do that, try a branch on JQL using the…

Hi @Justin Lehman -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this? That is, "why do this"? Knowing that may help the community to provide suggestions. Kind regards, Bill

Hi @Ivan Andrieiev What do you mean by "current date", as that is not one of the built-in date/time fields of an issue? What have you done thus far to solve this need? If you have started an automation rule, please post images of your complete rule and the audit log details showing the execution. Those will provide context…

Hi @Franziska Mast I do not believe there is a built-in feature or plug-in like this provided by Atlassian. There are several marketplace addons to do this, as you have discovered. What are your client's concerns about using one of the Atlassian Marketplace products? Kind regards, Bill

Hi @Navna Chawla What problem are you trying to solve by doing this? What type of information / reports do you want to share? The answers may help the community to offer suggestions. For example... Let's say you want to provide a list of issues and progress meeting some criteria. You could create a saved filter, and allow…

Hi @Lena Sargsyan How often do you want to measure this? What would you do differently if you had this information right now? Knowing the answers to those questions may help you decide solution approaches. For example... * If you need this one time for a conversation with team, perhaps export the issues to a spreadsheet…