Bill Sheboy Expert

Hi @Antoni Yes, and...to the suggestions from @Trudy P Claspill In Jira Cloud, the Epic Name field was sunset a while ago, even though it still exists currently. Epics now use the Summary field to indicate the Epic for display in the backlog and board when showing the association to child items. The actual linkage is by…

@Monica Velasquez -- Are you repeatedly calling this endpoint with the same work item key? * If so, it is already archived and so fails * If not, have you confirmed the token did not get revoked somehow?

For a company-managed project, a color-stripe may be added with this feature: Board settings > Layout > Card colors > pick your method. From what you describe, perhaps try using Queries with a JQL expression to select the work items for a color. The selection is in order of the queries, so drag-and-drop the queries for…

Thank you for that image, @Kevin Vancrutsen as it confirms the condition was not met. Please try adding the re-fetch action I described after the trigger and re-test your rule.

Hi @Cooper Yes, if you are adding a known amount to each work item's date to shift it, the processing order will not matter. The date increment functions could be used: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-plus-unit--- Please note that rule branching is limited to up to…

Hi @Monica Velasquez -- Welcome to the Atlassian Community! I recall the endpoint to archive a work item is still considered experimental: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-archive-put The rule must include the additional header to "opt-in" for its use: *…

Hi @Petr Michna _EXT_ -- Welcome to the Atlassian Community! Unfortunately, Jira Data Center automation does not have the Advanced Branch feature to iterate over values in a list. Here is the suggestion to add it, which you may watch / vote for to see progress: https://jira.atlassian.com/browse/JIRAAUTOSERVER-749 I believe…

Hi @Ralf Fahney Short answer: I do not believe that is possible with out-of-the-box JQL features. JQL is not a SQL, and does not have some features that might help do this. And, there is no built-in list counting feature for fields like Components. For workarounds, they depend upon how often you need this type of query: *…

Hi @Kevin Vancrutsen What does not work as you expected? And, please post an image of the audit log details showing the rule execution. Until we see those... When using the Work Item Created trigger, I recommend always adding the Re-fetch Work Item Data action immediately after the trigger and before other rule steps.…

Hi @Kristen Stephens Thank you for those images to clarify what is happening! The two fields you see in JPD are Delivery Status and Delivery Progress, which show the information from the linked "Delivery Work Items" to the Idea. They show either the Count or the Story Points, and they have two possible behaviors: * Default…

Hi @Ignacio Vera @Paula Cruickshank appears to be using Jira Data Center, not Cloud...and that incident is for Cloud. Kind regards, Bill

Hi @Suraj Aderogba As a reminder, when posting bot / AI-generated content, ensure you post the source of that content. To learn more, please review the community guidelines for appropriate use of such tools: https://community.atlassian.com/forums/custom/page/page-id/rules-of-engagement Kind regards, Bill

How you use those endpoints depends upon your usage scenario...If you need to identify them and then get the fields, changelogs, etc., you would get the work item list and then iterate to get the needed content. And as @[deleted] notes: not all things which can change are in the changelogs.

Hi @Darryl Hilton That newer search endpoint... https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get Can only return 100 work items when any field other than the issue ID or Key is requested. With only one of those, it can return up to 5000 items. Kind regards,…

Hi @Darryl St_ Pierre Without seeing your entire rule, did you include those surrounding quotation marks in the new page action's title: "{{issue.key}}"? If so, please try removing them so the smart value is evaluated correctly. If not, please post images of your complete rule, the new page action, and the audit log…

Hi @Raina Anand What have you tried thus far to solve this? When you have a rule that is not working as expected, please post the following the provide context for the community to help: * an image of your complete rule * an image of the audit log details showing the rule execution * explain what is not working as…

No worries, although it still puzzles me why that did not work for your rule. I wonder if there is a timing problem with the match on the user objects from the field, and if this would help, accessing the specific attribute before the match and get the first result:…

Hi @david_phillips I recall there is a related defect for the opposite condition: the parent is archived and the transition is attempted on the children, leading to an un-displayed error. The only "workaround" for those was to unarchive or remove the parent / child relationship. As you are on an Enterprise license level, I…

Yes, that is correct, @Sheri Seldes For example, if your table was named varTeamToSlackChannel and customfield_14543 is a single-select option field, the result would be: {{varTeamToSlackChannel.get(issue.customfield_14543.value)}} I would also write that value to the audit log to help diagnose any problems in the rule…

Hi @Cyril James Personally, I would not say it is a "bad" idea, and would instead describe there are two teams using two different process methods: * one uses a defined scope for a defined timeframe to sustainably deliver value (i.e., Scrum) * and the other is using a pull-based, limited WIP, way to make work visible and…

@Boyan Iliev -- Please look closely at your varRegEx definition as it is missing the closing right parenthesis. It should be this: ({{feTeam.split(",").trim.join("|")}}) I added a trim function just in case someone changes the delimiter from comma to comma-space.

Hi @Jayesh Raghuvanshi What is the source of the expression you suggested? Did you test that? That expression cannot work in Jira Automation rules as it attempts: * to nest a math expression inside of a function call * it nests double-curly bracket expressions inside a set of existing double-curly brackets As a reminder,…

Hi @Christian Tarzia -- Welcome to the Atlassian Community! The expression you tried has a few problems to fix before it can work... If you use this how-to article from Atlassian, you will find the correct smart value for the Original Estimate field is: {{issue.timetracking.originalEstimateSeconds}} Next, smart values are…

@Carlos Cardoso -- Thanks for those screen images, and that appears to be correct. I found several defects around this behavior, explaining the documentation problem where the swimlanes feature now only works when you also select the Group By to match it. This could definitely cause confusion for a team. You may watch /…

Hi @Carlos Cardoso Would you please clarify what does not work as expected? For example, when I do X, what I instead see is Y. Seeing a screen image may help too. And, you note using a company-managed project with a Kanban board. That has both the Group By dropdown field on the board and the Swimlanes configuration under…

Thanks to Chris Green and @Dave Rosenlund _Trundl_ for this article! I like how you told the story of the flow toward improvements and leadership support, and the Advice for Others list seems quite relevant. Probably an assumed tip in there is learning support for the teams using JSM to help them become self-sustaining on…

Hi @Monique vdB It seems a bit worse today, including this symptom too: Opening a question in a browser tab, answering it within about 1-2 minutes, and upon submitting the reply it fails with an expired token error...as if the page is very stale or has an incorrect starting time for the answer edit. Copying the answer…

Hi @Bob Dalm No, I have not used those features yet. I'm between roles at the moment and thus only using a free Jira license. All I have seen are some additional articles as the "advanced component" features are expanded...and the several defects in JAC for them ;^) If you are on a premium license level and your company…

You are trying to use the list of values as if it is a regular expression in the match() function , and it is not one. Please take another look at that article I wrote for more details. Assuming your variable named feTeam contains what you show, and is delimited by comma-space between values, you could create the…

Thanks for that image, and did you check the possible causes I noted above? Please also show the audit log entries of all executions to show where the rule worked in the past and when it stopped working.