Bill Sheboy Expert

Almost correct... JQL is a simple language, and the left-side of expressions must be an issue field, not a smart value. So you want something like this: someField someOperator someValue When in a rule, that field is based on where you are in the rule. You have a branch on current issue, and so the left-side would be the…

With that approach, you are close. Please try this adjustment: {{issue.created.diff(now).minutes.divide(1440)}} Days There are two formats for math expressions: in-line and the longer form. However they cannot be combined, which is what you were doing.…

Hi @Akash Panchal Have you tried using either: * Diff on hours, and then divide to get your fractional amount, or... * Use a much more complicated rule, accounting for working/non-working days and hours. Such a rule would perform multiple diff(), remove weekends and non-working hours, etc. The approach you use will depend…

There are a couple of ways to do this... Use the approach you have described, and invert this: format your list like JQL and test with: {{issue.fixVersions}} IN ( your list formatted like CSV version names ) Or, you could initially filter the results of the web request (which is what I originally suggested). Use smart…

Yes, as I could see value in the extra granularity for reactions. You can add a new suggestion from that same link I provided.

No, what I meant was the version's "state" can be checked using the call to the REST API. Then you would only try to release one time and subsequent calls would not try it.

To help diagnose things like this in the future, I recommend first writing the entire web response to the audit log. And then as you drill down you can write more expressions to the log to observe you are getting what is expected.

I recommend calculating the pieces of your expression first, stored as created variables and written to the audit log for checking, and then summing them to ensure it has what you want. Let's look at your Risk with 7 threats. One way to handle that is to iterate over the values , using conditions, to sum the results.…

Is your rule working as you expected? It does seem to have a problem: the issue type for Epic is only tested once. Please consider separating that as a basic condition, and move it immediately after the trigger. Then the if/else tests will not need it.

Hi @yousefq Adding to the answer from @Kseniia Trushnikova ...the Re-fetch Issue action is helpful in this scenario, and it can slow down the rule by about 1 second per call. (Which makes it helpful for other things too.) When you have multiple, sequential and dependent calculations, using Re-fetch repeatedly could slow a…

Hi @yousefq If you refer back to the two earlier posts noted, that part of the smart value expression is nested inside of an iterator, and is used to set a counter (or other field). Kind regards, Bill

Thanks for your thoughts on this @Becky Mueller And, thank you for providing specific references to the external info you site and build upon. And for those looking for more details/techniques on journey mapping, I suggest reading User Story Mapping by Jeff Patton. Kind regards, Bill

As you are using Jira Cloud, you may either type in the account id value directly or use created variables to address this. I tested and both work with account id values containing colon characters; there was no need for escaping the characters. * create a variable with the id of the user to mention* name: varUserAccountId…

Hi @Dianne Desilets No, not for the built-in, Atlassian interpretation of a control chart. If you need more ability to configure this report, please investigate the Atlassian Marketplace for other reports/dashboard gadgets. Kind regards, Bill

Hi @dinesh.ayyappan The ideas in Jira Product Discovery are just another issue type, so you can query them with JQL. The question is: what do you want to query? For the example you gave to get the associated implementation / delivery items, I believe those are linked to ideas, and so they could be found with the…

Hi @Caleb Park For a given month's story (e.g., August 25th) can you write a JQL statement to find the Epic, perhaps based on the summary or description? If you can, you can write an automation rule to both create the story and find the parent epic to which it is assigned. Kind regards, Bill

Hi @Facundo Calderon -- Welcome to the Atlassian Community! Ignoring for the moment the question of why members of a team using the scrum framework would have assigned story points per sprint...(you can discuss that with your team and scrum master or agile coach). JQL has a CHANGED operator which can be used with the…

Hi @Cey Dimpre -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this? Start Date is a built-in field, intended to be a date only. It has no time component. It drives the behavior of things like roadmaps/timelines. Why would you want to change that? I hypothesize there would be impacts to…

Hi @Adrian Gierlach What you describe seems possible with 2 (or more) rules: at least one to set the Flag and another to clear it. If you have already started your rule, please post images of your complete rule and the audit log details showing the rule execution, and describe what is not working as you expect. Those will…

Hi @Anja Döbele -- Welcome to the Atlassian Community! Context is key for diagnosing problems with automation rules. Would you please post images of your complete rule and of the audit log details showing the rule execution? Seeing the error relative to the rule steps may help clarify this symptom. Thanks! Until we see…

Hi @Samuli Miettinen -- Welcome to the Atlassian Community! The short answer is: no, that is not possible. Longer answer: JQL is not a generic SQL, and so does not support syntax like that. Your possible work-arounds depend upon how often you need to do this, your desired level of effort, and willingness to purchase…

Hi @Mayuresh Ganbawale -- Welcome to the Atlassian Community! I respectfully suggest not using a bot to answer such questions. Using automation for Jira rules requires learning and experimentation. And often the specific context for your Jira site will not match a generic solution. It is often better to review working,…

I understood that was what you were trying to accomplish with the automation rule. Instead I was wondering why not use Components or the custom field, but not both. What value does your team get from setting both fields to the same value?

Hi @Matthew Hughes I do not believe that is possible yet. The closest to that ability at this time is adjustments to your notifications in personal settings. There are lots of open suggestions around this topic, so perhaps review these to vote/watch them, or add your own:…

Hi @Philipp Sander To learn if a field is supported by automation rules, and learn its smart value, please use the how-to article below. Essentially you identify an example issue with your field, call a REST API function to list the fields, and search for your field on the page. If you find it, it is supported.…

Hi @Amanda Simon -- Welcome to the Atlassian Community! Are you asking about the Sprint Health Gadget for dashboards? If so, that cannot be configured. There may be Atlassian Marketplace addon gadgets which can do this, so perhaps search there. Kind regards, Bill

Hi @Jennifer Jenkins -- Welcome to the Atlassian Community! It appears you have checked the common causes of that symptom: * saved filter has been deleted * saved filter is invalid * saved filter has changed permissions for view * dashboard has changed permissions for view Next thing to check is what type of gadget this…

Hi @Marcella Wigg -- Welcome to the Atlassian Community! Would you please post images of your complete rule and of the audit log details showing the rule execution for a case when the user was not mentioned correctly? Thanks! Until we see that information... What is the source of the accountId values you are using in…

Hi @Danielle Wentworth -- Welcome to the Atlassian Community! I do not believe you can do that, in the way you are presenting the information, with built-in dashboard gadgets. Perhaps investigate the Atlassian Marketplace for addon gadgets / reports to help with specific staff assignments management. You could try creating…

Hi @Nisipeanu Traian Horst For Jira Cloud, that appears to be an open suggestion, which you can vote for / watch here: https://jira.atlassian.com/browse/JRACLOUD-64906 Kind regards, Bill