Bill Sheboy Expert

Hi @Hannes Kuchelmeister I have not seen that expression syntax before for math operations for smart values...and, I note you have some extra spaces in your expression around the smart values. Perhaps try this instead: {{#=}}ROUND((1 - {{estimatedSubIssues}} / {{totalSubIssues}} ), 2){{/}} Or for the inline version:…

Hi @Sage Lesko Adding to the ideas from Trudy... First, I suggest moving the Re-fetch Issue action to immediately after the Issue Created trigger. That is a common work-around for timing problems caused by that trigger firing so quickly. Next, this seems like a timing / race-track condition. Would you please post images…

Hi @Mohit Jain -- Welcome to the Atlassian Community! Adding to Marc's answer: Because the issues are in different projects, this rule will need to be global (or multi-project) in scope to link the issues. Your Jira site admin will need to help with that because the rule is not in one project. Kind regards, Bill

Hi @Corey_vinnedge -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete rule, images of any relevant actions, and an image of the audit log details showing the rule execution. Those may provide context to explain the symptoms you are observing. Thanks! Without seeing…

Hi @BebeJ Recipe That is not possible with the built-in features of Jira Cloud. And...there are many open suggestions to improve this view, such as: * https://jira.atlassian.com/browse/JSWCLOUD-16556 * https://jira.atlassian.com/browse/JSWCLOUD-23075 * and more... You may watch/vote for those to see progress, or if they do…

Hi @koutarou ishibashi Short answer: no. Longer answer: As you found in the documentation, branches have different behaviors than other rule features. Branches on one-and-only-one-thing (e.g., Branch on Parent, etc.) are run inline, as if the branch did not exist. The rule steps will occur in the order they have been…

HI @Vishnu Vardhan Chenna Please show an image of your complete automation rule, including images of relevant actions/branches/conditions, and of the audit log details showing the rule execution. Those will provide context for the community to offer ideas. Thanks! Until we see those... Have you included conditions / rule…

Hi @Minh Ngô Smart values for automation rules are name, spacing, and case-sensitive. And...the smart value often does not match the displayed field name on the issue views/pages. Please confirm you have the correct smart value for your field, and that it is supported by automation rules, using this how-to article:…

Let's pause to confirm the context for your question... Your original post seemed to indicate you are using Jira Cloud, and you are noting documentation for Jira Server / Data Center. * Which product are you using? (Rules are different for the different products.) * And if using Jira Cloud, what is your license level:…

@Yatish Madhav -- I recommend creating a new question and linking back to this thread for context. That will ensure better visibility to others to help. Otherwise only those following this thread will see it. When you do that, please include images showing your complete rule, details of the relevant…

Hi @Mauricio Heberle To use a dynamic regular expression with match, such as based on smart values, you need to first store the expression in a created variable. For an example from the last paragraph in your original question...I am assuming that your tableStr is a comma-separated values list. If not, you may want to…

Thanks, and does this solve your need for the problem?

I do not believe that is possible with the out-of-the-box REST API functions either. If you have access to some engineers on your team, they could probably write a function to do this in other code, and host that as a function for your rule to call. At that point...you might as well have the external function send the…

Hi @Yatish Madhav Without seeing your complete rule, I can hypothesize the cause for the Issue Created trigger symptom... That trigger can fire so quickly that the data is not yet available to the rule. This can cause conditions, actions, etc. to not work as expected. The work-around / fix for this is to always add the…

Hi @Kunal Thakale Your edit action is incorrect. Please refer back to the first post from Stephen when he suggested the value should be copied from the Trigger Issue, not from the Current Issue. At that point in your rule, Current Issue is the same as the one you are editing and so there will be no changes. Kind regards,…

The basic outline of the rule would be: * trigger: scheduled on your cadence * action: send an email to your recipients with the link to the built-in sprint report Writing automation rules requires learning and experimentation. I encourage you to try to write the rule. If you run into challenges, post images of your rule…

At this time, there are at least two versions of the get() function for automation rules: for lists and for lookup tables. * The version of get() for lists cannot take a smart value as a parameter. (This is what you are trying to do, although you appear to have some typos in your expression.) * The version for lookup…

No worries on seeing the rule. You may want to review it with a colleague to confirm it works as you planned. Did you note my comment about arrays versus lists? That response cannot be parsed as a list and so instead you may need to either: * modify your call to the external provider to only return the record needed,…

Please try sticking to one conversation thread; that will help others looking at this question to learn if there are multiple possible answers. Thanks! Why are you using a REST API call to set a custom field? Are you updating issues in another Jira instance / site? Again, would you please post an image of your entire rule?…

Thanks for that information, Claire. This symptom seems related to the Atlassian work to sunset many of the Epic's fields, where "parent" takes the place of "Epic Link". I recommend submitting a ticket to Atlassian Support for this one to take a look. You can do that at this link, as you appear to be a site admin for a…

You may try any of those approaches I noted to set the field value.

Okay, let's back up a bit...I tested around this symptom and the comment field will not split() as I expected. (No idea why...although the field editor may be different for comments.) I did test this what you originally had and it worked for me! So here is my hypothesis: your rule got "glitched" from too many edit/publish…

Hi @Éder Dias Abrahão -- Welcome to the Atlassian Community! What problem are you trying to solve by doing this? And, where would you want this information on the "percentage progress" stored / displayed? Knowing those things may help the community to offer better ideas for your scenario. Thanks! Until we know those…

Hi @Dharmesh Patel -- Welcome to the Atlassian Community! Context is important for a question like this... Are you doing this in an automation for Jira rule? If so, please post an image of your complete rule, images of any relevant actions, and an image of the audit log details showing the rule execution. Until we see…

Hi @Claire Parchem -- Welcome to the Atlassian Community! Where are you seeing this error? For example... If on a screen/issue view page, would you please post images and explain the steps you were taking when the error occurred? If in an automation for Jira rule, would you please post an image of the complete rule, images…

Hi @Girish Vidhani -- Welcome to the Atlassian Community! First thing: when posting a question like this, please include an image of the complete automation rule, images of any relevant actions, and an image of the audit log details showing the rule execution. Those will provide context for the community to offer…

Hi @Thierry PELERIN What problem are you trying to solve with such a rule? I am puzzled by the idea of an automation rule sending this type of notification. Let's assume a team is actively using a Jira project to manage / organize delivery of some value to stakeholders. It seems likely the team would notify others when…

Hi @Patrick Cartier If you have an unknown number of versions to report upon, the format you describe may not be possible with an automation rule. Some reasons are you cannot nest branches, and even if you could, there is no temporary storage (like created variables or tables) that persist outside of a branch, and finally…

Hi @Udeshya -- Welcome to the Atlassian Community! You seem to be using terminology for your domain area, rather than things that exist in Jira Cloud. To align, let's confirm what you mean first... * You note a "record". Do you mean a Jira Issue, like a Story or Task? * You note "renew a record". What do you mean by that:…

Hi @Jan-Morris Blüthner It appears you are using a Scrum board with your project and timeline. And so the issues within a specific sprint are showing for that sprint's timeframe. Changing the end date for an item in the sprint may not make sense for the timeline view... With scrum, teams do not plan for an item like a…