Bill Sheboy Expert

If you cannot post images, perhaps list all of your rule steps using bullets, adding details for the smart values...and copy/paste in the text from the audit log details. I know that is a pain...but context is key for solving rule problems. Updates after some testing with a date/time field (A) When the field was never set,…

Hi @Alfons Mientjes You described sending the email when the sprint starts, but this rule is triggered on sprint created. Is that what you wanted? Back to your original question... Have you considered just adding the Reporter as a Watcher when the issue is created? Then they could see all changes for the issue's progress?…

Hi @Dominik Helber I notice your trigger is for Issue Field Changed for either the Description or Attachments changing. Did the issue PROJ-72 the log shows have any attachments? Kind regards, Bill

Hi @Jamie Gordon Once inside of the double-curly brackets, you do not need another set to do that lookup with get(). Please try this: {{DivisionLookup.get(YaypayParams.get("Division"))}} Also regarding your overall scenario, the match() function can return a list. Are you ever expecting any of the values in your first…

Hi @Bridget Wright -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @anna.ritchie The image you show for the "Bugs Created vs Resolved" is not a built-in dashboard gadget for Jira. Instead it appears to be from a marketplace addon. Please work with your Jira site admin to identify the vendor of that addon, and then check their documentation and support information to learn what…

Hi @Chetan Krishna Sai Naidu/Jira-Admin Unfortunately that is not possible at this time. I understand why "disable cloning issues" is needed, as it can propagate poorly written, incorrect information to new issues, and does not encourage people to invest the time needed to create a new issue based on the new need. There is…

Hi @Janice and thanks for the follow-up! My impact assessment is: The new banner takes up 20-25% of my page height (Windows 10, latest Chrome browser, 100% scale), and so requires me to immediately scroll downward on each page to review the page content. I definitely do not need to see the banner on most pages as the…

Hi @Liz K_ -- Welcome to the Atlassian Community! Would you please clarify what you expect to be in the Epic? For example, if you want to echo the entries from the children (allowing them to automagically rollup in the parent), why not just log exactly the same time in the Epic for each child logging work? And...would you…

Hi @K Rahul For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!…

That is an curious message for trying to add the image. Did you see that using the Insert Photos option for your post? What is the type of your "Data Requirement" field: single-select option, multiple-select option, or something else? For the options in the custom field configuration, have you confirmed: * there are no…

Please show images of your Edit Issue action and the audit log details showing the rule execution. Those may help to explain this. Also, is this a company-managed or a team-managed project? You may find that information at the bottom-left side of the page's expanding area.

Hi @Marc Isikoff For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, and an image of the audit log details showing the rule execution. Those will provide context for the community to offer ideas. Thanks! Until we see those... That error…

Thanks, @Monique vdB for the update on the activity feed fix! This is a time-saver for those who have turned off email notifications. And...I continue to hope that eventually all of the items in the feed will show the full date / time, rather than intermixing with relative values such as "8 hours ago" :^)

Thanks for this information, @Janice That new banner / sub-navigation is quite large...and seems to be appearing for most things, like community feed, and each question, article, etc. I only noticed it not drawn when viewing a list of groups or products. Are all of those locations considered the "key pages" you note? Kind…

Hi @倉持 翔 The rule seems to be using a Create Variable action to set the value of {{numberOfDaysBeforeDueInclusion}} Created Variables are text and not numbers, and so to use that variable in the JQL it must be converted into a number with the function…

Hi @W Abood With that many subtasks to create, you have a couple of options... * Create one rule, triggered on your issue create, and add one of your linked issues, immediately followed by adding all the subtasks in one action * Create 5 rules, each one triggered on the original issue create, and have each add their own…

It is unclear to me what issues you are trying to count. For example, are you trying to count "how many issues are linked to each issue"? Can you please confirm what the count is? And please note: automation rule triggers and branches are limited to 100 total issues. If you are trying to do this for an entire project it…

Hi @Flavie Henry I recommend not changing issue types using an automation rule. Jira provides a specific UI function to "move" an issue between types, allowing the application to ask any questions necessary to resolve problems. And it will prevent some moves when they are not possible. Automation rules do not have this…

Hi @Amir Samadoff -- Welcome to the Atlassian Community! Just to confirm, are you using the built-in Control Chart for a company-managed project? If so...That chart allows several options for including / excluding data. You may select columns, not statuses. Please check the board settings to learn if your status values are…

By changing the JQL for the trigger, there is no need to use a smart value in the link action. Instead you can just link to the trigger issue(s), correct? And as I noted earlier, any smart value used in the Issue Link action must be a valid issue key. What you are showing will return true or false: it will not return a key…

Hi @Kadir Ş_ -- Welcome to the Atlassian Community! Please describe the problem you are trying to solve? That will help the community to offer suggestions to better help. I am asking that question, because what you describe does not match what that rule is doing... You ask for help to "print the number of except done…

Thanks for clarifying that, and so...perhaps modify the scheduled trigger's JQL to be: issueType = Epic AND labels = EpicImport1 And remove the condition testing for that label. Then inside of the branch on the EpicImport2 epics, it could just link to the trigger issue. Before that link attempt, you may want to add a…

You are using a team-managed project, aren't you? Argh...I do not know why Atlassian decided to remove so many features from the reports for team-managed projects. The alternative suggested by Danut M from StonikByte is a good one; I have used it successfully for years with different teams, and the vendor is quite…

Okay, that looks better as the match result might be a valid issue key in a comment. I was noting the literal value "EpicImport1" you showed is not an issue key, and so the linking could not work. So...are you putting issue keys in the labels to do this, or are you using "tokens" to refer to an epic, such as "EpicImport1",…

Hi @Rudy Holtkamp Won't that match() function in the advanced compare only find "false", or unreleased states...and then try to compare that to "true"? What if instead the advanced compare did this: * first value: {{releaseOfIssuePossible.split(", ").distinct}} * condition: equals * second value: true The first value…

I am glad to learn that helped. And...you note wanting to do this for "my whole risk register". Are you running this as a manual rule or as a scheduled rule to catch-up and set the field? And...after your data is caught-up, you may want to consider... * When should this run / calculate the Calculated_Priority: when any of…

Hi @Daniel Tscherwinka -- Welcome to the Atlassian Community! Have you tried to add a Quick Filter for your specific sprint? That filter may then be selected with the Atlassian interpretation of a CFD to show what you asked. Kind regards, Bill

Hi @Curtis Hill -- Welcome to the Atlassian Community! To which issue are you trying to link with that rule action? That field in the Link Issue action takes an issue key, but the match() function returns text you are searching for. In this case, it could only be "EpicImport1" and that is not an issue key. Do you instead…

Hi @Eran Roiter That is not possible with out-of-the-box features of JQL. It cannot perform such sub-queries or joins. Solving this scenario depends upon how frequently you need to do this, and your willingness to purchase addons for Jira Cloud: * need this one-time, or infrequently* Export the issues in your project to a…