Bill Sheboy Expert

Hi @kathy.smith -- Welcome to the Atlassian Community! In addition to the other answers provided, here is some free, self-paced training from Atlassian on creating and using queries with JQL. These explain the topics and have exercises to practice as you learn.…

Just to be clear, leaders / managers are adding comments to issues on the "main board" and those comments should be copied to the other boards (presumably for the people implementing the work to see)? If so, IMHO there are lots of non-Jira-related challenges with that approach. Regardless... If you truly need the comments…

I am glad to learn that works for you. Did that answer all of the questions for this one? If so, please consider marking this one as "answered"; that will help others with similar needs find solutions faster. Thanks!

Hi @Aston Kirsten Botes -- Welcome to the Atlassian Community! First thing: what problem are you trying to solve by doing this? That is, why do this? Knowing that may help the community to offer better suggestions. Thanks! Until we know that... Although it is possible to iterate over all comments in an issue, adding them…

When using the Related Issues condition, you may select the criteria such as:

Hi @Martina Adding to Walter's answer... There are specific rule actions which count toward automation usage, not all actions. Please review this article to learn what counts, and perhaps how the limits spanning all of your Atlassian products can be utilized to mitigate the packaging changes.…

@Rachana Kandlagunta -- Please stay with the thread in the new question, as Mark was describing what is / is not possible when using forms. Thanks!

Hi @Cash Coyne Short answer: I do not believe it is possible. Some work-arounds would be: * using a lookup table, populated with all the fields of interest, then use the user input in the get() function to get the value(s) * using conditional logic in a string of values, such as with…

Hi @Moa Delshammar -- Welcome to the Atlassian Community! Adding the Jack's answer... To get you started on creating your rule, please refer to these documentation and example sources: * https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation *…

Hi @Pavani Chintakrindi For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer…

Hi @Елена Елена One easy way to do this with an automation rule is to remove the "blocked by" link and then add a new one for "relates to". A more complicated approach would be to edit the link type, and that would require calling a REST API function using the Send Web Request action. Kind regards, Bill

Hi @jeremyn and @Eric J Trumbull (welcome to the Atlassian community!) Here is an open defect for that symptom of field collisions which you may watch / vote for to see progress: https://jira.atlassian.com/browse/JRACLOUD-79845 The work-arounds noted in that defect are as you noted: delete or rename the fields. Kind…

Thanks, @Janice For the changes to the notification feed, those are quite helpful! What do the date / time values represent, as I notice some in the feed do not appear to be in increasing ordering? My hypothesis is the values are different sources (e.g., change time, original post time, etc.) based on the different…

To update the old epic, the lookup needs to be repeated for the old parent. To make things easier to understand in the rule, try nesting the lookups consistently, like this: * trigger: value changes for parent * condition: issue type is one of Task, Story, Bug * branch: to parent (This will be the current parent)* action:…

Yes, and... When using the Issue Created trigger, the trigger can fire so quickly that some of the trigger issue data may not be available to the rule. This can lead to odd symptoms in other rule steps. The fix / work-around for that is to always add the Re-fetch Issue action immediately after the Issue Created trigger.…

That indicates the branch is correct, and as @Rebekka Heilmann _viadee_ noted the dynamic URL may be incorrect as {{Form}} for your branch only contains the id value; there is no attribute of id needed.

Awesome; I am glad to learn it is working. Please consider marking this question as "answered". That will help others with a similar need find solutions faster in the future. Thanks!

That parameter worked when I tried it for Jira Cloud with my user as site admin. Are you using Jira Cloud? The default maxResults is 50 projects, and I believe that parameter can be increased up to 100. After that point, paging must be used with the startAt parameter. I recommend experimenting to increase the parameter for…

Hi @NAYANA In this article about the transition of JPD from beta to general release, it describes how to restrict JPD access to only some (or none of) the various admin levels: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/ACTION-REQUIRED-how-to-move-from-Beta-to-the-Free-or-Standard/ba-p/2355268 Kind…

Hi @Rachana Kandlagunta I recommend creating a new question for things like this, rather than adding on to already resolved ones. That will help more community members to see it and to offer suggestions. For your first use case, you could use a single rule, with branching and conditions to solve this. For example... *…

Thanks, Jimmy. That seems to indicate it is a list which can be iterated. Let's confirm that with this write to the log: The number of id values is: {{webResponse.body.id.size|0}} This should be the count of the id values in the response, which was 4 in tests.

Hi @Namrata Kumari -- Welcome to the Atlassian Community! I am not using Squadcast, and that appears to be a marketplace addon for Jira. Perhaps check with their documentation or support team to learn more about doing what you…

Hi @Linda Noonan When you see in the log "Done [1000]" or "Released [12600]", the number is the internal Jira identifier of those status values: 1000 for "Done" and 12600 for "Released". They are not date / time values. The date / time of the change is at the top of each entry. For the ones which appear as relative value,…

Hi @E R I am unclear what problem you are trying to solve. Perhaps you could explain that to provide some context for the rule, as that will help the community to offer better suggestions. Until we know that... Subtasks are normally not added to an Epic; instead they are are added to the Story, Task, or Bug issue types.…

Hi @Breno Henrique Silva Marinho Are you trying to update / transition issues to a new status when the sprint starts? If so, would you please explain what problem you are trying to solve by doing this? That is, why do this? Until we know that... The error shown can happen when a rule step (component) tries to access issues…

Thanks to you and the team, @Monique vdB !

Hi @Petia Ilievska -- Welcome to the Atlassian Community! There is an active incident for Jira Cloud now, which you can follow for updates here: https://status.atlassian.com/ Kind regards, Bill

Hi @Shashank -- Welcome to the Atlassian Community! Please try using the experimental expand=insight parameter to get that information: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-search-get <yourJiraUrl>/rest/api/3/project/search?expand=insight Kind regards, Bill

Greetings, community! For articles like this, I recommend including links to the original source material of the topics, and attributions to any specific copy-and-pasting of ideas. Those will credit the source authors and allow readers to compare the article's interpretation of the ideas to the full context of the sources.…

Hi @Jimmy Tracey After your first Send Web Request, please try writing this to the audit log: The response id values are: {{webResponse.body.id}} That will confirm if the response message's body contains a list of values that can be parsed for the id attribute. And you expected that result to contain a CSV list only. If it…