Bill Sheboy Expert

Would you please post that image with your response, rather than on the Google drive? Have you checked if there are any workflow actions setting the field? How about any global scope automation rules (rather than just in the project)?

Hi @Eszter Somossy Adding to John's answer: I do not believe any of the Re-fetch Issue actions are needed in your rules and so you may remove them to speed up processing (after you split the rules as John described). Branches which could be on more-than-one-thing are run in parallel and asynchronously, and there is no…

Thank you for that information. The described solution approach sounds like a process, rather a tooling problem: there is a need to improve information management for validation testing, including low-level details, when multiple teams / skill disciplines are involved in delivery. You noted "all stakeholders are…

Hi @Chitra Raj Yes, that is possible using JQL to find the issue in a rule: key = {{varYourVariableName}} Depending upon what you want to do with the issue fields, you could use either a Branch on JQL or use the Lookup Issues action to access them.…

Hi @Kevin Kashou Please explain the problem you are trying to solve. That is, "why" do this field synchronization? Knowing that will help the community to offer better suggestions. Until we know that... Copying a field from a parent to its child issues is a relatively easy scenario to implement with automation…

Please check if you have any automation rules in the project, and enabled, or if there are any workflow actions which could set the field. To help identify the cause, please post an image of the issue's change history. That will show what you were doing when the flag was enabled, and so help you to identify the if a…

Hi @Elizabeth Jones I seem to recall there is a Jira Service Management (JSM) feature which supports finding "similar" text values, including in automation rules, but that feature does not exist for other Atlassian products. If you have a set of known keywords / phrases, those text strings could be checked with JQL and…

Hi @Saumya Vaddamani -- Welcome to the Atlassian Community! This community is for people with similar interests to learn, share ideas, and collaborate. It is not a free labor pool to implement solutions upon request. And, successfully using automation rules requires learning and experimentation. I encourage you to learn…

Thanks for the rule image...As some follow-up questions: What problem are you trying to solve by replacing the value of the Description field with the linked issues' key and summary values? That is, why do this? Knowing that may help the community to offer better suggestions. What is not working as you expected when the…

I do not believe that field, aggregatetimeoriginalestimate, is meant to be set as it is calculated dynamically. Instead only the original estimate or remating estimate can be set. Would you please post an image of your current, complete rule and the actions?

Hi @Harish Tuccapuram For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer…

Hi @ed.moore I believe the parameters are case-sensitive, so please try using startAt rather than StartAt. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-labels/#api-rest-api-3-label-get Kind regards, Bill

Hi @Dan Allenby Yes, that is possible. Your rule could be trigged on a schedule daily, and then use the lookup issues action with JQL to find the completed issues. Then with list filtering and math functions, you could produce the percentage of completed subtasks. To get you started on creating your rule, please refer to…

Hi @Matt Heidsick -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @Asaad Jaber -- Welcome to the Atlassian Community! There is nothing out-of-the-box for Jira to automatically flag issues. Perhaps an automation rule or other feature has done this. When you examine the issue's change history, what does that indicate set the flag? Kind regards, Bill

Hi @Leonard S -- Welcome to the Atlassian Community! Yes, and...to Nic's answer: I notice your board filter has a sort clause of ORDER BY Key ASC, Rank ASC With that, the board and backlog will no longer support drag-and-drop reordering of issues. That only works when the sort is ORDER BY Rank ASC Is this what you…

Hi @Archana Singh This appears to be a duplicate of your other question, so please close this one to help focus the discussions. Thanks! https://community.atlassian.com/t5/Jira-Software-questions/Kindly-suggest-what-should-be-the-logic-for-Ticket-should-not-be/qaq-p/2619127 Kind regards, Bill

Hi @Luke Although you could use automation rules to do this, it is unclear what you mean by the "keep both in sync" part. First, you would probably need three rules: one triggered on issue created, one on a change to summary, and another triggered on a change to your Screen ID field. The screen ID value could be extracted…

Hi @David Exner You cannot directly set the issuelinks field only, as shown in your rule image. The reason is both issues which are linked are updated during the linking operation. And, I believe the REST API only supports linking two issues, and not one issue to many others. (Although I have not tested that.) Instead…

Hi @Rahul Adding to Walter's answer... I encourage you to learn more about JQL with the free training and information from Atlassian. This knowledge will help you maintain existing and create new queries in the future. *…

First, successfully using automation rules requires learning and experimentation. I encourage you to learn more by trying things. To help with your rule writing, please refer to these documentation and example sources: * https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation *…

Ah...are you using a Company-managed or a Team-managed project? You may find that information at the bottom of the left-side screen expanding area. If this is Team-managed... It appears the changelog does not work for that field. (Seems like a defect to me.) The closest I was able to get was using {{fieldChange}} and that…

I have not tried any of these... Investigate using Jira Service Management, as it has forms features specifically to do what you ask. I suspect there are marketplace application specifically to fill this need, so check for those. The comment which mentions them could include a link to the issue, and ask to select the link…

Thanks for describing those symptoms further! For the inconsistent problem with saving and the Next button, perhaps enter feedback (after selecting the Update button to publish a rule) or contact Atlassian Support if you can reproduce the symptom. Regarding drag-and-drop for if conditions...I was noting dragging the other…

Hi @Lars Gjestang One way to do that is to pre-filter the results from the lookup issues action, storing them in created variables (or a single lookup table); then the send message may use if conditions on the variable to determine if they should be included (or not). Kind regards, Bill

Hi @Jan Ambroz -- Welcome to the Atlassian Community! Please post an image of the audit log details showing the rule execution of those long durations. Also please post the audit rule with the details collapsed, showing several executions over time to allow comparing the durations. Finally, post an image of the edit issue…

Hi @Laura van _t Wout -- Welcome to the Atlassian Community! Adding to Walter's answer... Regarding "will this work", are you using a Company-managed or a Team-managed project? You may find this information at the lower-left side of the page's expanding area. This is relevant as Company-managed projects use the…

Hi @Patrik Hoglund If I understand your question, you have multiple saved filters which reference a value (e.g. Team) from a multiple-select field, and that value has changed (e.g. Core Team). You will need to manually update each filter. To help identify the filters impacted, you could use a browser to call the REST API…

Hi @david_stevens For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Fabien Thoumsin -- Welcome to the Atlassian Community! Adding to Walter's answer... Your syntax using the JSON edit for a user-picker field is incorrect. Here is the syntax: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Single-user-picker-custom-field And, you will not be able…