Bill Sheboy Expert

Hi @Taha Tabatabaei You are using Jira Data Center, and not Jira Cloud, correct? If so, the Lookup Issues action for your automation version only contains a few issue fields, and it does not contain most custom fields. Here is the suggestion to improve that: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877 When the…

Hi @rakshita malik What do you mean by "is not working"? If you have a rule which does not work as expected, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as…

Hi @Nicodemus Adding to Walter's answer: Please look here to learn more about that report: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-velocity-chart/ And looking at the image you posted, I wonder why there are hundreds of story points shown in each sprint. Different teams size work…

Hi @Lizzie Jack The "Epic Name" field has essentially been sunset, replaced by the Summary field (although the field is still present). For more recently created epics, perhaps the Epic Name is empty in your Jira site. Please try changing your query to check the Summary to observe if all of the expected epics are returned.…

There are no built-in features for test management in Jira, although customers could create issue types for test cases, or use marketplace addons which managed tests. There are REST API functions for managing issues, and other aspects of Jira. Please look here to learn…

What you have provided is not enough context to understand the symptom you describe. If you are unable to post images for some reason, please * fully describe your rule as text, listing each step, and include all details of each trigger, action, condition, and branch * fully list the contents of the audit log details for…

Hi @Ryan Scougall Short answer: no Longer answer: The old Code Barrel backlog is no longer publicly available; I found a new item in the public AUTO backlog items for this suggestion: https://jira.atlassian.com/browse/AUTO-850 It is theoretically possible to write an automation rule to re-rank issues by calling a REST API…

That appears to be a software project, and so that is not possible. You can confirm this by navigating with: top menu > Projects > View All Projects > scroll / page to find your GEN project > review the Type column. I suspect it is either a Company-managed Software or Team-managed Software project.

Hi @nathan -- Welcome to the Atlassian Community! What type of projects are you using? I believe the Due Date indicator only shows that way for the Jira Work Management projects, and not for the Software projects. Kind regards, Bill

Hi @Allie Stewart Have you tried passing the ownerId parameter, as described here: https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-put I am not using Confluence automation rules and so cannot test this to confirm if it works as documented. Kind regards, Bill

Hi @Saumya Vaddamani The rule you show appears to be disabled and not active. Was it enabled when you observed it not working? If so, what was not working as you expected? Kind regards, Bill

Hi @Sergey.Blyakhor Short answer: there are built-in reports and dashboard gadgets that can help somewhat, but your team may need external reporting or marketplace addons for more advanced analysis. For more details... As a disclaimer, I do not work for Atlassian or any marketplace vendor. I have tried to solve the same…

Hi @Sohail Alam For a question like this, please also include an image of the audit log details showing the rule execution, and images of the actions / conditions, etc. Those will provide context for the community to offer suggestions. Until we see those... From your rule image, the condition appears incorrect. You could…

Thanks for those details, Chris. There are rule triggers which run so quickly that some issue data is not yet available for rule processing. One example is the Issue Created trigger. I find it interesting this rule is triggered after a manual clone action, and my testing confirms what you see: the issue is created (i.e.,…

Hi @Saumya Vaddamani -- Welcome to the Atlassian Community! As this is an older thread, I recommend creating a new question and perhaps linking back to this one. That will ensure more people see it to offer ideas. Otherwise, only people following this older thread will see it. When you create you new question, please post…

Yes, and...several of the whiteboarding tools have integration for Jira, to create items from the board, link them, etc. For example, Miro boards can do this, and they are very helpful for retros, story mapping, RCAs, etc. Disclaimer: I do not work for Atlassian, Miro, or any addon vendor. I'm just another customer making…

Yup...there are several date / time functions to help. You may want to try startOfDay() perhaps with an adjustment if you needed to include items since the end of the last working day. https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#startOfDay-- For example, if you wanted to go from 5pm yesterday…

Hi @Bogdan Ionita -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @Rees, Ian If I understand you question correctly, please see this how-to article for calling a REST API function from an automation rule using the Send Web Request action: https://community.atlassian.com/t5/Jira-Software-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828 Kind regards, Bill

Hi @Aaron Liljenberg -- Welcome to the Atlassian Community! I do not believe that is possible; you will need to dismiss them when they appear. There are several such pop-ups for actions in Jira, and there have been suggestions to improve the behaviors, such as having them automatically dismiss after a period of…

Hi @Jason Chayer I recommend not using Jira to create a retrospective "board". It will likely become too limiting as the team both evolves its retrospective methods and encounters situations which just do not "fit" your board constraints. (e.g., a just-in-time RCA versus a retro at the end of a sprint) Instead, consider…

Hi @Amit jana -- Welcome to the Atlassian Community! Although Jira does have support for automation rules, what you are describing seems instead for a product / tool outside of Jira and Atlassian's products. I recommend using an internet search to find the support team for that tool and resources to learn how to do what…

Hi @Alex Senyo For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Arun Unnikrishnan What have you tried thus far to solve this need? For example... * Have you researched in the Atlassian Marketplace to learn if there is an addon / app to support creating SharePoint lists? * Have you checked Microsoft SharePoint documentation for a REST API function which could be called from a rule…

Hi @Chris Couldridge First thing, for a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community…

First, you may write to the audit log with the log action: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Log-action Next, from what you described, if the XY and YX text are fixed / in a known format, either the match() function or text functions would work. For example with the text…

I am using Jira Cloud, not Data Center, and so I wonder if there is a difference in behavior with the units of measure. Where in your rule are you seeing the Original Estimate as I do not see that? Also, your rule appears to edit a field and then write to the audit log. When a rule runs, the actions are based on the issue…

Hi @Elizabeth Gadsby That is an interesting idea...perhaps a setting in profiles to only receive notifications for updates to things (e.g., articles, discussions, questions) created in the last X-days. That would reduce the "noise" from community members posting product endorsements to years-old threads, and help get past…

For what you have tried, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Hi @Harsh For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!…