Bill Sheboy Expert

People fields in JPD (and team-managed projects) are multi-select user fields. Please try using that JSON syntax to set this field, adding the square brackets for an array around the value on the right of the colon.…

Hi @mhari.krishna Would you please post an image of what you are seeing for the CFD report? Have you checked if any filtering / options for the report are selected to remove that status / column value? Kind regards, Bill

I am unclear about that rule...regardless, assuming the issues are in a Lookup Issues result, here is how to find the maximum release date: {{lookupIssues.fixVersions.releaseDate.join(",").replace("[","").replace("]","").split(",").distinct.toDate.max.jiraDate}} How this works: * each issue contains zero-to-many fix…

Hi @Jordan Paquin -- Welcome to the Atlassian Community! My hypothesis is that change was to prepare for this in-progress suggestion, bundling notifications to send them on a cadence: https://jira.atlassian.com/browse/JRACLOUD-1369 @Axel Stenson and Jordan -- You may want to comment on that one, or contact the support…

Hi @Systems Analyst -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @Nicole Rosanna Vitiello -- Welcome to the Atlassian Community! That could be done with an automation rule with a scheduled trigger. Automation rule features are built-in for Jira Cloud, so no additional addon is needed. To get you started on creating your rule, please refer to these documentation and example sources: *…

Hi @fguney With Jira Cloud, on the release management page the released versions may be archived. This will remove them from the dropdown lists for selection. Perhaps try that to see if the same feature exists for Jira Server. Kind regards, Bill

Then if you include both smart values as I show above, that will add the draft text afterwards. Please try that and let me know if it works as you expected.

Awesome; I am glad to learn that helped! Just to confirm, did you want to add to, or replace the description? If it was "add to", your field edit could look like this to add the draft text after the original value: {{issue.description}} {{lookupIssues.description}}

Hi @Luis Villamizar First thing: what do you want to happen to the existing description in the created issue: add to it, replace it, something else? Next, this will not work as your rule is shown, because... * with the branching, the created variable will go out of scope when the branch completes, and disappear * branches…

Hi @Susie Barber What would that look like to you, in JPD, if it worked as you wanted? Thinking back to my time doing "big room planning", I envision a big board (paper or virtual) showing the quarter, with lanes for teams, columns for sprints (and one out of scope column at the far end), and mapped requests to the grid to…

Hi @Anj R -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for…

Hi @Mathew Lederman I checked the public backlog and release notes and did not see this symptom noted. You may want to work with your Jira admin to check with the Atlassian support team on this one: https://support.atlassian.com/contact/#/ Kind regards, Bill

Hi @karim -Atlassway- This question is about the labels for automation rules, not issue labels. Kind regards, Bill

Hi @Ehren Bond -- Welcome to the Atlassian Community! I am guessing you want to set this indicator field based upon some difference between the Due Date field and the current date / time. What have you tried thus far to solve this? If you have started a rule, please post an image of your complete automation rule, images of…

The answer depends upon what you want to do with the result, and which attributes of the version to access. Seeing the specifics of your rule will help suggest more ideas. With multiple versions assigned to each issue, this can get messy fast, and so you may need to experiment to learn how possible this scenario is. For…

Hi @Maria Jose Villota -- Welcome to the Atlassian Community! Is this for a "team" in advanced roadmaps, or something else? At this time, there is no REST API function to get the team for a specific user for advanced roadmap. Here is the suggestion to add that: https://jira.atlassian.com/browse/JSWCLOUD-20360 And so I…

Hi @David That seems like a straightforward scenario...when do you want this check / assignment to happen? * when an issue is created * when the Summary is updated * etc. Knowing that will help you select the correct "trigger" to run your rule. To get you started on creating your rule, please refer to these documentation…

Hi @Ilya Sadukovskiy -- Welcome to the Atlassian Community! Would you please post an image of the audit log details showing the rule execution, for more context? That appears to be a team-managed project, rather than a company managed one. (You may confirm that by looking for the project type at the bottom-left side of the…

Hi @Shirra Arden -- Welcome to the Atlassian Community! This seems to be a duplicate of your other question, which others are already trying to answer: https://community.atlassian.com/t5/Jira-Software-questions/I-want-to-be-able-to-configure-cards-tickets-with-color-coding/qaq-p/2633232 I recommend closing this one to help…

Hi @fadz Depending upon your other status values / board columns, you could use the Atlassian interpretation of the Cumulative Flow Diagram (CFD): https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-cumulative-flow-diagram/ This would show the number of issues in the different status values over…

Hi @Waqar.Shah If I understand your question, you have a team-managed project with a People-type field named "closed by" and that is not showing with the dashboard gadgets. That is not currently supported, and is one of several support gaps with the People-type field. Here is the open defect for this symptom, which you may…

Hi @Julien Mathevet In your rule referencing components, that is changing the issue components and not the Compass components. According to this documentation page, Compass components are not yet supported by automation rules: https://support.atlassian.com/jira-software-cloud/docs/what-are-compass-components/ However, I…

Thanks for clarifying, and this is really two problems to solve: * how to do that for child issues for which none are completed yet * how to do that for child issues for which at least one is completed already For a scenario like this where one wants to retroactively set a field value, a scheduled trigger rule with JQL to…

Hi @Michał Without seeing your entire rule and audit log details for context... Have you tried using the max function on the list of fixVersion's date attributes to find the last one: https://confluence.atlassian.com/automation/jira-smart-values-lists-993924868.html#Jirasmartvalueslists-list.maxlist.max Kind regards, Bill

Hi @Valter Júnior Based upon this defect (and its comments), this problem started happening after some update in 2023. The specific scenario the bug notes is searching for account id values, which often contain colon characters. https://jira.atlassian.com/browse/JRACLOUD-82997 Kind regards, Bill

Hi @Nirav Patel For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Amaya_ Mario -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @Nate Ballantyne -- Welcome to the Atlassian Community! Well done answering your own question! For your second question, what do you mean by: I'd like to also figure out how I can update all child issues retroactively. For example, do you want to: * update all existing epics which are not yet completed * update child…

Hi @Bisbau Camille -- Welcome to the Atlassian Community! issueFunction is from the marketplace addon, ScriptRunner. It is not part of the built-in features of JQL. Please discuss with your Jira site admins if they plan to get that addon for your Jira Cloud site from the Atlassian…