Bill Sheboy Expert

Hi @John Conneely -- Welcome to the Atlassian Community! Adding to Walter's suggestions... Those are the advanced roadmap fields in the updates. To use them please try the custom field id and advanced edit with JSON is required as they are not yet in the field dropdown lists for…

To whomever is interested... Other community members are marking the suggested answers to my original question as resolved / accepted. I did not do so. I recall the feature was present and was apparently removed later. I cannot provide documentation for this as I no longer have access the rules I wrote several years ago.

Hi @Prakash Jeganathan -- Welcome to the Atlassian Community! This is an older thread, and so I recommend creating a new question to ensure the maximum number of people see it to offer suggestions. When you create your question, please include an image of the complete rule, any relevant actions, and an image of the audit…

Here is the overall information for team-managed projects: https://support.atlassian.com/jira-software-cloud/docs/get-started-with-team-managed-projects/ The essential steps to move an issue to the board are as I described: * navigate to the backlog * select an issue * add the issue to the board using one of these actions*…

Hi @Mkurama Are you trying to find all automation rules which use that trigger from the plugin you have disabled / removed? If so, please export all of the rules from the global automation rules page in site administration and then search for that trigger in the JSON file to find the rules. If you mean something else,…

Based on the images, you are using Jira Server or Jira Data Center, and not Jira Cloud. I can see that as the rule editor views are different between Cloud and other versions of automation rules. For your fourth rule to detect when all of the issues are done and then create the new "System 2" issue, the key is: how are…

I do not believe there is anything built into Jira features to sum child issue time tracking to update a parent Epic to the Epic time tracking. That is why I asked about automation rules or other marketplace addons / apps. For subtasks, and as shown in one of your images, there is a Jira checkbox to include subtask time in…

Hi @Brock Jolet No, I do not believe you are missing anything: there does not appear to be a simple solution or preview for this from automation rules. You will have more formatting control using the Atlassian Document Format (ADF) and creating / updating the issue using the Send Web Request action. I have not tried doing…

Hi @Mateusz Skiba -- Welcome to the Atlassian Community! Without seeing any of your rules or knowing the problem you are trying to solve, I suspect the answer is, "no, that is not possible." When the issue is created, it is likely the Jira application code makes a second REST API call to add any attachments after the newly…

Hi @KAIA STRICKLAND -- Welcome to the Atlassian Community! This question is a duplicate of the question you asked later, which seems to be resolved. Do you want to close this one as resolved also?…

Hi @노정호 -- Welcome to the Atlassian Community! For a team-managed project's Kanban board, issues must be specifically moved to the board from the backlog view. This is different from a company-managed project, where the status value mapping determines where the issues display. Please navigate to your backlog, select the…

Hi @Chisato Saito If you are trying to do this with rule branching to loop, you cannot determine or know the processing order. The reason is branches which could be on more than one issue / item process in parallel and asynchronously to improve rule performance. Please look here to learn more about…

Hi @Dinonath Khan Please see my response to your earlier, related question for some suggestions: https://community.atlassian.com/t5/Jira-questions/Re-trying-to-fetch-url-from-description-and-assign-to-De/qaq-p/2702169/comment-id/1018795#M1018795 Kind regards, Bill

Hi @Dinonath Khan The automation documentation is unclear what is (and is not) supported in regular expressions for the match function. Instead it states (with emphasis added by me): The underlying implementation is based on Java's Pattern class and uses Matcher.find() to find matches.…

Hi @Amy Chang With built-in automation features, I believe rules can only detect and copy the add and the delete of a comment, but not the edit case. For add, you may just add the comment as given by the trigger. For delete, you may use the smart value {{comment.body}} from the trigger to search in the parent's comments to…

Hi @Michelle -- Welcome to the Atlassian Community! It is unclear from your question which parts of your scenario are already implemented with rules, and which parts may have problems to correct. For a question like this, please post images of your complete automation rules, images of any relevant actions / conditions /…

Issue history is not a plugin / marketplace application. It is a built-in feature of Jira. Usually, the only time issue history does not show changes to the issue fields is when a marketplace addon (e.g., Clockwork) does not store its information as custom fields, but instead stores it elsewhere. Please navigate to one of…

I suspect that field is text representing a date, and not a date type field. You may check that using this instead to first convert the value to a date: {{issue.customfield_13329.toDate.format("yyyy-MM-dd")}}

Hi @Selena Peri For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Liz Dunphy Mercer -- Welcome to the Atlassian Community! What problem are you trying to solve? That is, "why do this?" Knowing that will provide context to help the community offer better suggestions. Until we know that...For automation questions like this, please include: * an image of your complete automation rule, *…

Hi @Jehu Pineda In my opinion, how you define those measures / indicators will determine what is possible in Jira. For example, JQL filters are based on issues, not on projects as a whole. And so if your measures are based on issue data that can be found with JQL, you could use the built-in dashboards for your measures. I…

Hi @Eman Yaseen As this is an older thread, I recommend creating a new question to ensure the maximum number of people see it to offer suggestions. Perhaps include a link back to this thread for context. When you create your question, please include: * an image of your complete rule * images of any relevant actions,…

Awesome; I am glad you got it working!

From what you describe, perhaps all fields do not need to copy: only the ones with content relevant to the "documentation" work on Board 2. I recommend mapping out which fields you want to copy to the cloned issue and investigate if those can be copied with built-in features (such as automation rules) or if a marketplace…

You could use separate conditions in the if / else block for each status name, or use a single logical expression with the OR operator: https://confluence.atlassian.com/automation/jira-smart-values-conditional-logic-1081351607.html

Please check the change history for the parent issue as that may show what / who is adding the extra time.

Hi @Polina Pylara -- Welcome to the Atlassian Community! Yes, and...to Michel's answer: For Jira Work Management projects, the Category field is not listed in automation dropdown fields yet: https://jira.atlassian.com/browse/AUTO-803 As a workaround, you may use a smart value condition and the custom field id for it. For…

It appears you are using Edit Issue one: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put Sorry, I am out of suggestions on this symptom. The syntax you originally tried for a multi-select custom field seems correct for an update using "fields" to replace…

Hi @Shefali Tayade -- Welcome to the Atlassian Community! For the automation audit logs... * project admins (or higher permissions) may see them for the project scope view * site admins (or higher permissions) may see them for the global scope view Those permissions grant access to create / update rules (as well as lots of…

If your custom field is a date type, the JSON should look like this for Due Date: { "fields" : { "duedate" : "{{issue.customfield_13329.jiraDate}}" } } The value attribute is used with single and multiple-select fields.