Bill Sheboy Expert

Hi @kkimak -- Welcome to the Atlassian Community! When you added that trigger, it offered a link to help using a regular expression to test the version name. Please review that for more information. As that check is specifically on the version name, the only thing you would need to enter in the field is this: XYZ.* That…

Hi @Nico For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!…

Hi @Cummings, Brian R -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @Eran Roiter This is frequent question, and if you search in community posts you may find several different solutions. To help focus that a bit... Where are you checking for mentions: the description, comment, etc.? Each one may need a separate rule to add watchers. How many mentions do you want to handle? Adding one…

Hi @Tim Mihalik -- Welcome to the Atlassian Community! When you clone the first issue, save its key in a created variable from {{createdIssue.key}} Then when you clone the subtasks, select and set the Parent field to that variable. Kind regards, Bill

Hi @vrunda -- Welcome to the Atlassian Community! In Jira Work Management, company-managed projects show Convert to Subtask as a separate menu item but the team-managed projects do not. Are you using a team-managed project? If so, you may use the Move option, and then select changing the issue type to Subtask and add the…

Hi @Smitha Joseph You could try using an internet search for a template. Or, partner with your Scrum team to... * review the prior sprints' history (perhaps the last 3-4 sprints) * using a whiteboard, tool, etc., list all of the team members * ask people to note their availability, removing holidays, out-of-office time,…

Hi @Mihai Mot Are you trying to move a single issue to another project or change the project key for the entire project? If it is the second one, what problem are you trying to solve by doing that in an automation rule? That is, "why do this"? Kind regards, Bill

Hi @Thomas A Without a lot more context, the community may not be able to offer suggestions on your question. For example... * what problem are you trying to solve (i.e., "why do this"), * what version of Jira are you using (i.e., Cloud, Server, Data Center), * which REST API endpoints are you calling, * how are you…

Hi @Carl Clark -- Welcome to the Atlassian Community! Adding to Trudy's ideas... Please see this suggestion which explains other reasons a board would not show the Create Issue option in the board columns: https://jira.atlassian.com/browse/JSWCLOUD-17042 Kind regards, Bill

Hi @Kenneth Behar -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Please note... * when the branch runs, it is looking for linked issues from the trigger issue's perspective of "blocks" * when the Delete Issue Link runs inside the branch, it is looking for links from the linked-to issue's perspective for "blocks" I believe the second one is incorrect. This type of link is directional,…

Awesome; I am glad to learn that helped!

Hi @Jamie Maiquez Adding to Mikael's answer... Here is a walkthrough for calling the Jira REST API with the Send Web Request action and it may give you some additional suggestions: https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828 Kind regards, Bill

Hi @Makai Baker Lookup tables cannot be dynamically created as you tried. And even if tables could, the advanced branching would not help as it would create a new table with each loop item, and then the table vanishes at the end. (Branches which could be on more than one thing are executed in parallel and asynchronously,…

Hi @Eric Meinders -- Welcome to the Atlassian Community! You describe you almost got this to work with a rule, and so I will assume some things for your scenario. Assumptions: * you want to do this for one project * that project has one active sprint at a time... * and so that active sprint has the maximum end date for any…

Hi @LynnG Regarding the math...you could use the random() function, which returns a value between 0 and 1, and then adjust to get your range. For example for 1 to 2: {{#=}}round(random()*2+0.49,0){{/}} Although that may not do what you asked... Instead it will have a X% chance of skipping something (and will actually skip…

I recall some limits are by count-by-product while others span all products, such as emails sent. Although that should not apply for the Standard license. Your admin should be able to see exactly the counts which hit limits with the improved usage…

Hi @Jeanette Bonifaz What is your Jira license level: Free, Standard, Premium, or Enterprise, as that impacts your available "usage" count? https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits Regarding what counts as "usage" please read through this entire…

Hi @Rukmi Wijendra -- Welcome to the Atlassian Community! You appear to be using a marketplace addon to generate that information. I recommend contacting the addon vendor for support on doing what you ask. You may find their information…

Hi @Yuliia Vyborova Yes, that is possible. What have you tried thus far to solve this need? If you have created a rule, and it is not working as expected, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule…

Hi @KillyDream For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas.…

Hi @Simon Chan Thanks for this update and information! For those of us who do not have an enterprise license, would you please describe: * When creating the rule, I note the "View allow list" for the Send Email action. Does the validation only happen at run-time or does it also happen for hardcoded email addresses when the…

Hi @Ernests Lipko Yes, and...to Dirk's suggestions: You may check if the notifications come from an automation rule by finding an example notification message, and then comparing the date / time it was received with the site's global automation audit log and the issue's change history. This would show if any rules were…

Hi @lila There is no automation rule action for that. I believe you would need to use the Send Web Request action to call the REST API endpoint for the merge. Here is a how-to article for using Send Web Request to call a REST API…

What you describe does not match the behavior I see for multiple-select fields in Jira Cloud automation rules. Please post the following to help diagnose this symptom: * in which type of project this rule is defined: company-managed or team-managed * if team-managed, where the custom field is defined: site admin (global)…

Hi @Jeanine Mahle -- Welcome to the Atlassian Community! I just tried that from the issue create view, from the toolbar Create button, and it worked for me. From where in the Jira UI are you creating the issue? When you try mentioning, what do you observe happening? Kind regards, Bill

Hi @bozidar.ercegovac -- Welcome to the Atlassian Community! For selection custom fields, the selected value(s) uses the attribute value, like this: {{issue.customfield_10260.value}} Once you have that, your other attempts to parse out the number left-of-the-hyphen should work. However...you also note this is a multiple…

Thanks for the updates, @Monique vdB and I always thought "these go to 11". :^)

Hi @Mitesh satelkar -- Welcome to the Atlassian Community! For a question like this, please include: * describe what problem your rule is trying to solve, * an image of your complete automation rule, * images of any relevant actions / conditions / branches, * an image of the audit log details showing the rule execution,…