Bill Sheboy Expert

Hi @Antonio Stahl -- Welcome to the Atlassian Community! What is the purpose of asking the confirmation? What problem is the team trying to solve? Knowing that may help the community to offer better suggestions. Next, I do not believe a button can be added to such projects to do what you ask. And, I believe the possible…

Hi @callie.miaoulis At this time, there appears to be no UX feature in Jira to remove a project page link, although you may connect to a different page. Here is a suggestion to at least allow resetting the links to empty: https://jira.atlassian.com/browse/JSWCLOUD-21185 I could not find any REST API endpoints to do this,…

Hi @Darryl Lee Yes, and...over time (i.e., via experimentation) I learned the default pipe | operator does not work in all contexts...and may collapse an expression to null when used. It also appears to not be needed (any longer) for things like {{someList.size}} as a "correct" value of 0 is now returned for empty lists.…

Hi @Eric Richards -- Welcome to the Atlassian Community! That link works for me to the article. What are you observing? I do notice, for some unexplained reason, the "Agile" group was moved to an archive: Community > Groups > Archived Groups and Collections > Agile My alerts on that group also stopped working after the…

Sorry, I am not using Data Center version and so cannot experiment with something which is in your site configuration. If the suggestions from that linked how-to article did not work, perhaps try: * use the secret management described…

That is difficult to assess as we have not seen an image of the complete rule, in one single image. If you provide that, it may help understand how to proceed. And, although one rule can trigger another rule using a webhook, I would only recommend that for edge case scenarios. Instead, I was suggesting creating a rule…

That seems to be an authorization error. Who is the actor for your rule? Have you changed the API token while updating the rule?

Thanks for the additional context, Travis. I was adding a 0 as a default value before the conditions as you are using math expression. If some other default value is needed for your context, that value will decide how to proceed. For example... * If this is a numerical ranking, where 0 is "higher rank" than 1, you could…

Hi @Drishti Maharaj As you note, this is an older thread, and so I recommend creating a new question and linking back to this one. That will ensure the maximum number of people see it to offer suggestions. Back to your question... When using a variable like you show in the JQL, the smart value must be enclosed in the curly…

The second image is showing no issues found. If you run that JQL standalone outside of the rule, what do you see? cf[10108]=ISE-10

Please try to stay within one thread when responding. That will help others reading this question in the future know if there are multiple possible answers. Thank you! Would you please confirm: what are the types of those fields? Next, please post an image of your complete rule, in one single image. That will provide…

Hi @Dilip Reddy Bhoompally -- Welcome to the Atlassian Community! What have you tried thus far to solve this need? If you have a rule which is not working, please post images of the complete rule, the audit log details, and explain what is not working as expected. Those will provide context for the community to offer…

Hi @Anuradha Yadav Please see this article describing how to use smart value, list filtering: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588 As some examples of how to do this operation in one expression... Percentage complete by count, rounded to whole numbers: {{#=}}ROUND(…

Hi @Leon Gumba I believe there are at least four ways to do this with an automation rule: * With your current rule structure, add the Watchers by calling the REST API endpoint using the Send Web Request action, rather than with Manage Watchers * To create the sub-task, do not branch to the Most Recently Created Issue.…

Hi @Janice Just checking to learn what conversations have happened to reduce / remove this navigation banner. It still takes up about a quarter of browser page height. I do not recall using it since it first appeared, and that was just to try it once. Now I just scroll past it to focus on the page content. What do others…

Hi @Branislav Toman -- Welcome to the Atlassian Community! I believe this would need to be done in two steps: filter out the labels starting with "Create" and store the result in a variable, and add the remainder with JSON syntax when the issue is created. * action: create variable* name: varLabelsToAdd * smart value:…

Hi @Travis Hill For a math expression which uses conditional logic, you could handle missing values with: * additional conditions for empty values, which can be problematic to identify for some field types, or * add default values before the expressions As an example of the second option, add 0 values before the…

Hi @Andrea Wills -- Welcome to the Atlassian Community! I do not believe there are any built-in charts / dashboard gadgets that show what you ask. Are you using a marketplace addon to do this charting? If so, have you checked the documentation for that app? And FYI, Jira has a Jira Query Language (JQL) to find issues; it…

Hi @Michaela Kelle-Emden -- Welcome to the Atlassian Community! Well done solving your own question! And... In your original question, you asked how to "sum up the story points of all issues of an epic..." and you tried to find the child issues of the epic with this revised JQL: parent={{triggerIssue.parent.key|"null"}}…

Hi @Lean Li For automation questions, please include images of the complete rule, the action / condition / branch where you believe there is a problem, and an image of the audit log details showing the rule execution. Those will provide context for the community to help. Until we see those... What is the type for your…

Hi, Marina. I did understand your concern, and wondered if it was for a limited number of users or for all users in the site impacted by notifications from rule actions. (For a limited number of users, individuals changing their preferences can help.) Others have had this same concern for quite a while, and here is an open…

Hi @Marina Maznikova Looking at the rule you show, I recommend first adding the Re-fetch Issue action after the Issue Created trigger. That trigger can fire so quickly that all data is not present yet, leading to unexpected behavior / errors. Adding the Re-fetch Issue will slow down the rule a bit and reload the data…

Hi @Tracey Harrington -- Welcome to the Atlassian Community! Although it is possible to use Jira Automation to assign issues to future sprints, I agree with the suggestions from @Walter Buggenhout that this may not be a helpful approach, even if the team later plans the sprint collaboratively. What problem are you trying…

If you use that REST API URL with an example Epic key in a browser tab, does it work as you expect?

Regarding you second-to-last paragraph: This works, but never on the first call after the initial creation. the LookupIssues function does find the key .. but the next branch - that is branching on the LookupIssues value (which is there) fails that it cant find it .. The log indicates the issue is found, and as I described…

Are you noting the new child issues of the epic are not linked to the correct one, or something else? Perhaps if you post an image of the audit log details that will help explain it.

Thanks for the log information. Are you capturing and then editing that audit log information before posting it, perhaps to obfuscate information? * I note it is showing a project key of ABC for each issue and JQL expression * Specifically I want to know if all of the issues this rule could operate upon are in one, single…

Hi @Tina Rusnak -- Welcome to the Atlassian Community! If you created / cloned the epic in the rule, did you save the key in a variable for later use in the parent field? If you did that and it did not work, please create a new question, perhaps linking back to this one for context. This is an older thread and creating a…

Hi @Andre Menezes First things first: as you are trying to parse several fields out of your Description, I recommend experimentation to solve and validate this scenario... * Create a test rule with a scheduled trigger and JQL, looking only at one test issue * Extract the values from the Description using text functions,…

Without seeing all the rules and audit logs involved, I suspect you will need to perform a bit of detailed analysis: * grab some paper or a tool like Miro or Confluence to create a mind map diagram * find the most recent LOOP error in the global audit log * inventory all rules than triggered within 5 minutes before that *…