Bill Sheboy Expert

Hi @Rhys Gottwald I believe the REST API would be needed, called using the Send Web Request action; there is no smart value support for the just-created folder to allow branching to it. For example: * create the folder * use the REST API to find that folder's id by its name / title * use the REST API publish the new page,…

Hi @C_Faysal _CFcon_ What is the source of the content you posted? As a reminder, posting completely bot / AI-generated content is not permitted in this community. And when such tools are used to modify content for a post, the sources are to be described in the text. To learn more, please carefully review the community…

Hi @Snehal Singh For a question like this, context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * for Cloud, what type of project is this: company-managed, team-managed, JPD, etc. * an image of your complete automation rule in a…

Hi @PLaksh11 How you choose to solve this reporting depends upon a several things: * what you mean by "days to complete" a work item, * the complexity of what to include (relative to the linking and field values), and * how often you need this report. Let's assume for "days to complete" you mean: the number of days from…

When you submit / update the support ticket, you may want to include a link to this community thread as that will show what has been tried. Thanks!

Hi @Kimberly Cruz Without seeing the entire rule for context...my suggestion was to use a Smart Values Condition to check the values after the trigger. The JQL in the trigger would not perform the specific test.

Hi @Виталий Баранов What is the source of the content you posted? As a reminder, posting completely bot / AI-generated content is not permitted in this community. And when such tools are used to modify content for a post, the sources are to be described in the text. To learn more, please carefully review the community…

Hi @Joshy Chirayath Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes. Thanks!

Hi @Joshy Chirayath Thanks for the feedback on the article! And, your scenario is a bit more complicated. It appears you are trying to: GIVEN a list of future sprints AND a "my start date" value WHEN ??? (something happens) THEN find the sprint planned to run during "my start date" AND ??? (do something) Without seeing all…

Thanks for that information, @Drishti Maharaj Let's gather more evidence to help understand this symptom... #1) What is the type of your customfield_10212: text, select-option, etc.? #2) Please post images of: * the complete, updated rule in a single image for continuity * the top of the Send Email action showing where the…

Hi @M Chandra Shekar No, that is not possible. And, there is no supported REST API endpoint to add / create a quick filter for a board in order to do this with scripting. Kind regards, Bill

Hi @Mathew Lederman I have not received that notification yet, and I do not see the item listed in the release blog for Jira. Trying the UX just now for a Free license site, I do not see the described "improved" experience, although I do notice significantly more flashing / repainting as the configured fields eventually…

Hi @Drishti Maharaj There is a long-standing, racetrack timing defect with the Work Item Created trigger (among others) where the rule can start running before the item is in a stable state. That is, missing data leads to unpredictable condition / action results, strange errors, etc. For your rule, this could cause the…

Hi @Bertrand Short answer: that is not possible with built-in JQL features, and thus workarounds depend upon how frequently you need this type of search. JQL does not have functions to filter / order by a specific value within a list field, such as Sprint. There are several possible workarounds, depending upon how…

Hi @Mehul Parikh You have posted this same content in at least two locations. If a non-Atlassian person did this, the community managers would remind them to select one location and post there, and then delete the duplicated content. Here are the locations: *…

Hi @Mehul Parikh You have posted this same content in at least two locations. If a non-Atlassian person did this, the community managers would remind them to select one location and post there, and then delete the duplicated content. Here are the locations:…

Thank you for the follow-up, @Laura Jiménez Goicoechea As other people may be interested in your fix / solution, I recommend: * post a separate answer to your own question describing what you did * accept your own answer to raise visibility to the solution Thanks!

Hi @Jena Miller I believe Jira Product Discovery (JPD) implements those the same way as in other spaces / projects: with the Issue Type field. It is the Connections part that is different. Have you tried adding a field value condition on the Issue Type? Kind regards, Bill

Hi @John Funk What problem are you trying to solve? That is, "why do this?" Knowing that may help the community offer better suggestions. Thanks! Until we know that... Pre-assigning work items for teams using Scrum practices may lead to unintended consequences, and perhaps reduce the effectiveness of even using sprints /…

Hi @Tanguy Crusson Thanks for the updates and the info on this new feature. As others are probably asking, I wonder why... * Why is what appears to be a basic feature only available an Premium and higher levels? Certainly the same tree view concept could apply to Standard (or even Free) level without the more advanced…

Hi @Kimberly Cruz Yes, and...to the suggestion from @Staffan Redelius When you are unable to add the custom field to meet this need, an alternative is to use the smart value to perform the check on the {{issue.comments.last.created}} relative to date / time functions. With this approach, your Scheduled trigger's JQL would…

Yes, and...perhaps also read-up on "zero click" and "prompt injection" attacks related to automation rule usage of AI features to consume inputs with no human being in the process loop to detect and mitigate them.

Thanks, @Trudy P Claspill for the correction! I will update my post to avoid people reading it later and being confused by it.

Hi @Keith Tasker Short answer: please move the Backlog status to the left-most column of board mapping, and when adding work items to a next / active sprint, change the status to "Selected For Development". You could do those status changes with a bulk update or an automation rule triggered on adding things to the sprint…

Hi @lakshyajeet_swami As an FYI, most work item links have a "direction" which is always followed for the Work Item Linked trigger. That is, regardless of from which work item the link is added (i.e., in opposite directions) the same, forward-direction-end will be the work item which triggers the rule. This makes handling…

Hi @Kris Klima _K15t_ Thanks for your article, and... As this article is not posted in App Central, and you appear to be recommending a product from your company, please remember to disclose your association to the vendor partner in the text of your post, and not just in your profile name. For more information, please see:…

Hi @ivan This symptom may be caused by a known, long-standing, racetrack timing problem with the Work Item Created trigger (among others). That is, the rule starts running before the work item is in a stable state with all data available...leading to unpredictable condition results, errors, etc. Atlassian knows about this…

Hi @Neeta Dubey Although I have not used this feature, have you investigated using JSM Journey features with automation rules to do the onboarding? Kind regards, Bill

Hi @sureshr Yes, and...to the suggestions from @Ajay _view26_ Delivery Progress is one of the many calculation type fields in JPD which are determined only for display in the UX. When wants the calculated value for things like export, JQL searching, exporting, etc., a workaround is to: * Add a custom number field * Use an…

Hi @Catherine Kinnoch There is no built-in field named "Last Status Change". Perhaps someone added it a custom field and is setting the value with an automation rule. In that case, please check the rule to confirm it handles Story and Task types and that the field is configured for Task types. Kind regards, Bill