Staffan Redelius Community Champion

Hi @Taylor Christensen It has been a gradual roll-out but it should be completed by now. You can ask your admin if you are on the Bundled or Continous release track. It could be that you are on the bundled track which gives the admin more control over when things are rolled-out. Check under Adminsitration ->Platform…

Hi @Kamal As @Marc -Devoteam- suggested. Check if you have different screens for Create/Edit/View. You need to be an Jira admin to be able to check/change this * Go to Jira admin (cog wheel in upper right corner) * Go to Work Items * Go to Screen schemes and identify the screen scheme used for your space * Identify * Check…

Hi @Aneesh P and welcome to the community! I have raised a request to the Atlassian team on your behalf. They will get back to you within two business days. Best regards, /Staffan 

Hi @Priyanka Jain There is no native Test-case or Test executions in Jira. Are you using an app like Zephyr or Xray to manage your tests or have you built your own screens and/or work item types? I have been working with Zephyr from Smartbear before and I know they have their own permission schema for the app defining who…

Hi @Paulo_Cerqueira The tags suggest that you are in Jira but the screenshot and the macro shortcut looks like you are in Confluence? If you want to display a list of work Items from Jira in Confluence you can: 1. Use the command /jira 2. Switch to JQL and write the query you need to retreive your issues i.e. Assignee =…

Hi @Bogdan It is not clear to me what you have done to delete your account or what hasn't been working. I assume you have followed the intructions on this site? Delete your Atlassian account I have raised a request to Atlassian support on your behalf, they will get back to you within 2-3 business days. Best regards,…

Hi @Chris Zander and welcome to the community! Are you using a Company or Team managed project? For Team managed projects it is not possible as far as I know. If you are using a Company managed project you can create different screens for the operations Create/Edit/View. You can put the input field(s) in the Create and…

Hi @Kevin Vancrutsen and welcome! Have you set up SLA's for respons times listed above? I think this guide provides the information you need or at least gives you a good start. https://community.atlassian.com/forums/Jira-Service-Management-articles/JSM-Jira-Automation-How-to-Send-SLA-Breached-Notifications/ba-p/1894625…

Hi @Martin Messer and welcome I have redacted your personal info in the post for safety reasons. Normally trial-accounts or down-graded to a free account if no billing details has been added. Your free account might be deleted after 2 years of inactivity but you should have received a notification 60 days prior to…

Hi @Jimmy Sharma and welcome to the community. Be aware that this is a user community and no one have access to your Jira installation. Contact the person who is adminstering the platform in your organization who is the only one to give you the permissions you need. Best regards, /Staffan

Hi @Abilash It is not possible to extract that information via a JQL in Jira. There is a pretty extensive REST-api where you can extract a lot of information. Here is a link to the REST Api's https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#about Best regards, /Staffan

Hi @Sagar G M and welcome to the community When it comes to Atlassian training and courses i would go with Robert Hean. I have attended several of his courses and live trainings and can really recommend them. Check out this one for example: ACP-220 Confluence Cloud Admin | Complete Guide Full disclosure, I am not afiliated…

Hi @Giulia and welcome to the community! It is not clear to me what Atlassian apps you are using but I assume that you are on a free plan and that you are the admin of the instance. You can find information on how to cancel your subscription and deactivate your site here: Deactivate a subscription | Atlassian Support Make…

Hi @MSL12 and welcome to the Community! I understand it as your your current project/space is Team managed? If you are on a Team managed space you are limited to one board. It is not possible to migrate a Team managed space to a Company managed but you can create a Company managed space (or request your admin to create…

Hi @sravani vennapusa Do you only want to capture the timestamps from when the issues are transitioned? In that case you could create date/time fields for each of the the transions you want to capture and create an automation that sets the date/time in the proper field when the transition occurs. There are marketplace apps…

Hi @Rajani The site will normally be de-activated after 120 days of inactivity and the content will be deleted shortly after that. I have raised a ticket to the Atlassian support team on your behalf. They will get back to you within 1-2 business days. Best regards, /Staffan

Hi @iroatu_emma This is the Atlassian Community forum where users help other users answering questions regarding Atlassains products. Could you explain a bit more about what type of projects you are refering to? Best regards, /Staffan

Hi @浩一郎 井上 and welcome to the forum! I have raised a request to Atlassian support on your behalf. They will get back to you within 2 business days. Best regards, /Staffan

Hi @Van Rees_ David I don't disagree with you, Agile done right includes a lot of planning and a agile culture is more responsive to change. My point is, when "embracing change" is interpered as "no need for planing, cause we are Agile" things often goes horriibly wrong. The plan is nothing - planning is everything as…

Hi @Rodrigo Silveira dos Santos I understand that the user accounts are managed? Then your Organization admin should be able to update the email-adress. If your instance is connected to a IDP like Okta or EntraID the information needs to be updated there to be synced to Atlassian applications. I hope this helps! /Staffan

Hi @Anna Davies and welcome to the community. If you go to Space settings -> Access -> Space permissions you have a grey button in the top left called "Permission helper" Click on that and add the users name, choose a random ticket in the related space and permission 'Browse Projects" that is the basic permission to be…

Hi @Iacob_ Vincențiu Mihail and welcome It depends on your usecase. Do you have the same permission schema for all projects? If the user have the browse project permission they will be able to at least see the project and its content. If this permission is assigned to one or several groups you need to investigate what…

Hi @Isabel Mendonça and welcome. If the accounts are "Managed" and is part of a domain you have claimed you can normally manage the information in the accounts. If the account is not "Managed" it needs to be updated by the user themselves. If you have an IDP connected (i.e Okta or EntraID) the information needs to be…

Hi @Lionel Tambunga This is the Atlassian Community forum, are you sure you have posted your question in the right place? I don't really recognize the applications you are refering to. Best regards, /Staffan

If you go to the "waffle menu" in the top left corner where you switch apps you can find "Administration" if you have enough permissions (I cant remember what is needed) If you can access Administration, go to Platform experiences -> Release management -> App updates to see all the upcoming changes. Many times the changes…

Hi @Zainab Fasoro and welcome to the community. "List" and "All work" has been merged since they did basically the same thing. It is still listed as "Coming soon" in the release track but it is the same for me in my instance so i guess it is public now. Best regards, /Staffan

Hi @Indira_Jois I know there was an incident yesterday affecting Automations using Rovo agents, It might be related to that. The incident is resolved so if you are still experiencing problems i would suggest to rise a ticket to Atlassian Confluence Status - Disrupted Rovo availability for Automation rules You find…

Good to hear! This is the default behaviour if you include Parent issues (Epics) in your board filter, so no need to do anything special. If you want to add other information to the card you do that in the Board settings -> Layout -> Card layout. Board settings are common for all users. Best regards, /Staffan

Hi @Vikrant Yadav Yesterday I set up a similar automation in my own instance just to explore the use case since I found it interesting. I can confirm the behaviour, the automation get stuck in "Waiting" and after some time goes to "Aborted" There has been an active incident affecting Automations when using agents:…

It is a good idea to log the value of the {{agentResponse}} as suggested by @Marc -Devoteam- You can do this by adding a log-step in the workflow Sometimes it helps to be explicit on what you want added to the {{agentResponse}} i.e. "compare the current page with the previous version and add the changes to…