Staffan Redelius Community Champion

Hi @Kimberly Berry If I understand your problem correctly it is only when you receive the email on your phone and click on the email to get to the correct board? It sounds like there is some kind of security setting in your phone removing the hyperlink in the email. Can you add Trello as a "trusted sender" in the email…

Hi @FG and welcome to the community! I think this would be possible with native functionality. If I understand you correctly you only want certain pople to be able to change or update the fields during the transition? In that case you should * Add the field to the view screen * Remove the fields from the normal Edit and…

A friend om mine was cooking pasta bolognese for his kids and made it a bit to hot. To knock of the heat he decided to add some cream to smooth the edges. Accidently he used vanilla pastery cream instead of ordinary cream (the packaging was the same size and almost the same print). What do you do when you have two hungry…

I hope you all had a wonderful thanksgiving with the ones who matter the most!

Wow @Jimmy Seddon ! Is this just for november..? There is a lot to catch up on 😀Thanks for the summary (and thank's for mentioning my article)! All the best! /Staffan

Hi @coralie.moriette As @G subramanyam suggests this is occurs when you don't have access to the application. One additional thing to check if you are using Jira Service Management is if they have added the correct profile to the Confluence space. In Jira Service Management you can get assigned a "Customer role" (normally…

Hi @cristina cociug Unfortunately there is no good native solution for backups in cloud. If you are willing to look at apps from the Marketplace there are some good options Rewind Backups for Jira | Atlassian Marketplace Revyz Command Center for Jira (Configuration Backup Optimiz) | Atlassian Marketplace I am not…

Hi @Paweł Baranowski Are you part of a bigger organization? In that case you need to contact your administrator. If you are on a free plan or plan you manage yourself you need to contact Atlassian support to see if it is possible to re-activate your app subscription. Create a ticket here: Atlassian Support Best regards,…

Based on the information given I would say... it depends 😉 Just kidding, but as a general rule of thumb: * There are a lot of good Marketplace apps that resolve problems not adressed in the platform. BUT make sure that is really the case. Sometimes users google their problem find an app an sees that as the solution when in…

Hi @Hannes The email seems to be sent by Jira Automation and that means that it is something your Jira adminstrator has created. So contact your administrator to fix this, it is nothing the Community forum can help you with. Best regards, /Staffan

Wow there is so much to do! "Gotta chatch them all.." ✨😀

Hi @Laura Do you want to change the theme categories? Since you are tagged as a product admin you should be able to access the Project settings * Click on the three dots to the right of the project name and go to Space settings * Click on Fields and scroll down to "Themes" * Re-arrange, delete or add options as needed If…

Hi @Nguyen Hoang Linh It is possible to move issues from the status Deleted to "Stable Realeased" using a Jira automation that is triggerd either by a timestamp or the closure of the sprint but it will be confusing since they are not included in the releae. It is easier if you just move the status Deleted to the right most…

Hi @Harry and welcome to the community It depends on what you need to manage and/or visualize. I think it will be hard to create just one view that gives you everthing since there will be a lot of information. Especially if the need is to also be able to update status, comments and other information, I don't know your…

Hi @Bandula Edirisinghe Ok so if I understand you correctly you want to hide everything in the space except for a specific page tree? In that case you need to give the users at least read access to the space via space permissions. I guess they already have that since you mention that they see everything. The next step is…

Hi @Nguyen Hoang Linh This might be a bit confusing but there is a logic to the madness 😄 First of all are you using a Team managed project or Company managed project? I don't use Team managed projects that much but I am pretty sure that Jira behaves in the same way regardless. Given your example above: The Issue Status is…

Hi, @cvanduyn If you drag the status "To Do" to Unmapped it will be hidden from both the backlog and the active scrum board. I think it would be safer to map it to the first column in the sprint board. There could be cases where work items would be unintentionally transitioned to that status but not be visible for the…

Cool story (and really heartwarming)! Congrats on a very enginering-like and systematic approach to save you relationship! It's all about feedback, right? It often helps set goals, visualise where you are and track where you are going. This very much true for a relationship. Can Jira be used for that? Well apparently it…

Hi @Varsha Mungale The field configuration scheme should not be changed by anything rolled out by Atlassian. If you go to Admin (cogwheeel) and click on Audit log you should be able to see when it was changed and by who did the change. Best regards, /Staffan

I never went as a exchange student and that is something i wish i would have done now when getting older. There is one thing to visit another country but i think there is a completely different thing to actually live in another country for some time.

Hi @ltammineni and welcome to the Community Unfortunately you can not search for the issuetype "Testcase" via JQL. If you need to find a testcase and related work items i think the best way is to use the tracebility matrix. If you are using Zephyr Scale, go to Zephyr Scale in the Apps section and go to Reports. In reports…

Hi @martin griffiths If you just want some help to sort your backlog you could start by grouping things in releases (versions). For example you could create a version called Q1, Q2, Q3 etc. and drag work items in the backlog to that relese and then use the version panel to quickly switch between the views in the backlog.…

Hi @Nguyen Hoang Linh Could you provide a screenshot of your board configuration? For a issue to be considered "Done" in a sprint the work item needs to be in a status that is mapped to the rightmost column in the board. All issues that aren't in the Done column to the right on the board will be regarded as NOT completed.…

Hi @Amruta Harale and welcome! Do you have a SSO that handles the login or do you login directly to Atlassian? Best regards, /Staffan

Hi @Aarne Jääskö and welcome to the community. You need to be a Organization admin to change the Authentication policy. If you are, go to Administration ->Security -> User security ->Authentication policies and change the policy. Best regards, /Staffan

Hi @Rosalin Kandapan and welcome to the community! I understand that you have created the field as a custom field? Are you using a Team managed project or a Company managed project? If you are using a Company managed field then you can change the default setting Go to Work Items -> Fields -> Fields and look up your field.…

Hi @Johan Theunissen I don't think it is possible to display a single cell on another Confluence page. The closest you can get is to create a view in the original database and copy the link to the view and paste it on the other page. Unfortunately the whole database will be displayed but the view will be set as a default…

Hi @Ron Aisen and welcome to the community! Short answer, Yes it can absolutely be done. How you do it depends on if you are in a Corporate or Team managed project. To check this, click on the three dots to the right of the project name. In the bottom of the drop-down you can see what type of project you are using. If you…

Hi @Alex Koxaras -Relational- That was my initial thought also. But according to the information on this page that is not the case. "As long as your admins allow you to use public links, a public link will just work, regardless of any view restrictions. Public links ignore any restrictions to who can access a parent item,…

Hi @QNu Labs and welcome to the community! According to this page the Excerpt macro should work with public links: How secure are public links? | Confluence Cloud | Atlassian Support But there is also a known bug stating that it does not work. [CONFCLOUD-82055] Excerpt macro content not visible in public links - Create and…