Andrew Expert

Hi @[deleted] , I recommend ask Your support team or administrator of Jira. If it happen for all users problem might be in jira side. Need analyze logs. B.R.

Hi @Charles Focant , Check also this https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html B.R.

Hi @shaik Inayat , Could You please give more details how you submitting a screen to create ticket? My opinion it is some coded "issue.get('Study Platform')" but not sure that correct. B.R.

Hi @Mihai Mihai , My script validator check if story has link to issue type 'test' and project 'PRKEY'. https://docs.atlassian.com/software/jira/docs/api/7.1.1/com/atlassian/jira/pageobjects/pages/viewissue/link/IssueLink.html if (issue.issueType?.name == 'Story'){ def hasT = false def links =…

Hi @Екатерина Чурзина , Try Board->view all-> create board -> create kanban -> select needed project. I tested in my instance unfortunately direct link not added to project home page. You need some other way to add that link in project home page. B.R.

Hi @Karteek , I tested in my local instance looks like 'uninstall' remove only application folder. So, You need find 'directory with data' and backup it. Also I recommend backup old DB. Instruction similar to migration process https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html Install…

Hi @haiyaner , Looks similar: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Groovy-script-accessing-MySQL-database-works-in-Script-Runner/qaq-p/364831 In scriptrunner I use next: import com.atlassian.jira.component.ComponentAccessor import groovy.sql.Sql import org.ofbiz.core.entity.ConnectionFactory…

Hi @Torbjörn Richter , In post I see many comments. Could You please show how look your script finally? B.R.

Hi @Karteek , Could You please clarify how 'uninstalled'? You remove only icon or remove application? E.g. application here: C:\Program Files\Atlassian\Confluence Directory with data: C:\Program Files\Atlassian\Application Data\Confluence Info about database here: C:\Program Files\Atlassian\Application…

Hi @sahere , I suppose You need use startWatching(ApplicationUser user, Issue issue) Also not sure setCustomFieldValue(myField,'b-atb') it not work because You try set String to Watch field. To find user You can use DefaultUserManager. More info…

Hi @Pushpkant Garg , I see: Security level name 'Russia and Azal' is not valid Error happen only for that name or for any others? B.R.

Hi @Shruthi Thippeswamy , Systems field can't be renamed from box but You can add new fields. More details https://confluence.atlassian.com/adminjiraserver/configuring-a-custom-field-938847235.html B.R.

Hi @Smita , Could You please clarify, You said 'Cloud Confluence' or mean server? I suppose cloud run in 443 port. More about cloud api https://developer.atlassian.com/cloud/confluence/rest/ B.R.

E.g. C:\Atlassian\Application Data\Confluence\logs C:\Atlassian\Confluence\logs It is happen regular? Maybe tomcat was freeze? Also I have problem with conf when set less memory, try increase for first time to max https://confluence.atlassian.com/adminjiraserver073/increasing-jira-application-memory-861253796.html Try kill…

I'm afraid it is impossible with 'Any logged in user'. I recommend ask your jira administrators to make changes in permissions scheme. Permission scheme is based on 'roles' and the project administrator can set the role as desired.…

The database is not broken? Could You please check that your user exist in SELECT * FROM cwd_user; Also exist table app_user but I don't know how this table affect to system.Maybe You caught something interesting in log files? C:\Atlassian\ApplicationData7\log\atlassian-jira.log B.R.

Hi @Sekhar Chandra , Could You please clarify what mean 'our projects'? You can hide project just deny 'browse permission' in permission scheme. https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html In jira possible hide 'Browse users and groups' but it is global settings. I'm…

Hi @Sharon Rousey , I suppose filed was added to project (or it is global) configuration fields but not added to screen. Check schemes https://confluence.atlassian.com/adminjiraserver/associating-field-behavior-with-issue-types-938847262.html I recommend to avoid 'global' custom fields. B.R.

Hi @Tim Dix , Could You please provide more information? E.g. something logs? Also if problem is critical I recommend send request to support team https://support.atlassian.com/contact/#/ B.R.

Hi @Ryan Rosenthal , Could You please clarify You rebooted only DB without service desk application? Maybe java lost connection to DB and cannot establish it again. I always restart app after restarted DB. B.R.

Hi @Ben Arroyo , Maybe I misunderstand what You need but useful links: https://confluence.atlassian.com/jirakb/creating-issues-via-direct-html-links-159474.html https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html https://docs.atlassian.com/software/jira/docs/api/REST/8.3.2/ B.R.

Hi @Prasad , I use groovy: class HttpProvider(){ private static String authString private static credentional(){ Console cons cons = System.console() username = cons.read("[%s]", 'Username:') password = cons.readPassword("[%s]", 'Password:') this.authString = "${username}:${password}".getBytes().encodeBase64().toString() }…

Hi @Nayon Ahamed , Try open http://<your server>/secure/admin/ViewSystemInfo.jspa and press Ctrl+F type 'server id'. B.R.

Hi @Nicole Downes , Do You use some javascript injection? Could You please check console log in browser (F12-chrome)? Maybe some javascript crashed. B.R.

Hi @Nicole Downes , Maybe I misunderstand, but really filter saved in DB as JQL string e.g. 'assignee in (currentUser()) AND status not in (Closed, Confirmed)'. You can see it in advanced mode. If You catch that filter was changed that mean someone did it. If filter was not changed but lost result for custom field I…

Hi @IJ , How I know it for plugin https://marketplace.atlassian.com/apps/31399/jql-tricks-plugin?hosting=server&tab=overview Try check that plugin enabled. B.R.

Maybe something happen in mail box? Try check what happen with message. Maybe exist some rule to move/remove specific message in someone mail client?

inside the network In that case I recommend ask your network support team. I suppose firewall disable some ulr to outside networks. I think some like ask 'rest/api'. B.R.

Hi @Parth Mehta , I recommend check log files C:\Atlassian\ApplicationData7\log\atlassian-jira.log I have cases when mail handler cannot set reporter. B.R.

Hi @Vanessa Conceição de Sousa , Could You please clarify, problem only in mobile browser? Did You can see result of search in PC browser? B.R.