Andrew

user does not have "manage watcher" permissions I mean try deny permission in one (affected) project in case when only your user can manage watcher. Maybe script run from other user account and system catch permission error. B.R.

in Specific user being set as a watcher on issues automatically Comment by Andrew August 2019

Look here https://developer.atlassian.com/server/framework/atlassian-sdk/atlas-run/ You can use --container to set version to the tomcat. Also exist https://community.developer.atlassian.com/ where You can find more details. B.R.

in JIRA Hello World plugin: Issue running atlas-run on Windows 10 Comment by Andrew August 2019

Hi @[deleted] , I found https://jira.atlassian.com/browse/JRASERVER-66841 Try check version of the tomcat. B.R.

in JIRA Hello World plugin: Issue running atlas-run on Windows 10 Comment by Andrew August 2019

Hi @[deleted] , Try check 'escalation services' and workflow transitions. Also You can try change permission to deny manage watcher, maybe it will give something error log. B.R.

in Specific user being set as a watcher on issues automatically Comment by Andrew August 2019

Hi @Sérgio Mendes , Could You please clarify, what mean 'customer request type'? It is some custom field? If You need issues with empty fields it should work e.g. 'component is EMPTY' B.R.

in JQL for a ticket with an empty customer request type and channel Portal Comment by Andrew August 2019

It is depend from your organisation. I can't know what better for You :) I found plugin, I hope it is it https://marketplace.atlassian.com/apps/1212145/threaded-comments-for-jira?hosting=server&tab=overview For me user story it very small unit and all question should be short. Below nice post…

in Is there any way to have 'Ask a question' option in a JIRA ticket (eg. user story ticket)? Comment by Andrew July 2019

Hi @Sekhar Chandra , You can use restriction page and modify inheritance page, also I recommend split users through groups. https://confluence.atlassian.com/doc/page-restrictions-139414.html B.R.

in restrictions for pages and its child pages . Comment by Andrew July 2019

Hi @Sudheer J , One way it is use something plugin e.g. 'automation' or 'scriptrunner'. B.R.

in Hello Comment by Andrew July 2019

Hi @Rika Mandasari , I suppose it blocked in firewall. I recommend ask GCP support team how open port for application. But also I recommend use something proxy to route port 8080 -> 80 or 443. https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-753894340.html B.R.

in Deploy JSD and PostgreSQL on GCP Comment by Andrew July 2019

Hi @divyanayital , Your user story issue might have a few part of questions for discussion, I right? Maybe use some sub-task issue type for that. E.g. sub-task 'clarification' and make all conversation about one question in that sub-task. B.R.

in Is there any way to have 'Ask a question' option in a JIRA ticket (eg. user story ticket)? Comment by Andrew July 2019

Hi @Sebastian Gastager , Maybe I misunderstand, but issue won't create by link until user click 'create' button. Could You please clarify, what mean 'issue mask'? B.R.

in Link to a create iussue Screen Comment by Andrew July 2019

Maybe no need make map? https://scriptrunner.adaptavist.com/5.4.47/jira/behaviours-api-quickref.html#_formfield_setfieldoptions_iterable formField.setFieldOptions(options.findAll {it.value in ['foo', 'bar']})

in Setting a default for a customfiled which user should be able to modify when required? Comment by Andrew July 2019

Hi @Raj Kumar , My similar example: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.customfields.manager.OptionsManager def issueManager = ComponentAccessor.getIssueManager() def customFieldManager = ComponentAccessor.getCustomFieldManager() def cField =…

in Setting a default for a customfiled which user should be able to modify when required? Comment by Andrew July 2019

CATALINA_OPTS="-Dcom.sun.management.jmxremote.port=8099 Check that port not used some app.

in Jira 'Service Temporarily Unavailable', after adding 'CATALINA_OPTS' parameters in setenv.sh for JMX Comment by Andrew July 2019

Hi @Teja , I suppose You just make some typo in parameters. Could You please clarify what exactly and where You added in script? In script I see next: # # Occasionally Atlassian Support may recommend that you set some specific JVM arguments. You can use this variable below to do that. # JVM_SUPPORT_RECOMMENDED_ARGS="" B.R.

in Jira 'Service Temporarily Unavailable', after adding 'CATALINA_OPTS' parameters in setenv.sh for JMX Comment by Andrew July 2019

Hi @Ellie Blacklock , You can modify 'share' permission for board and use JQL filter to give needed issues. Look here https://confluence.atlassian.com/jirasoftwareserver/configuring-a-board-938845252.html B.R.

in Setting Access Permissions based on Epics Comment by Andrew July 2019

Hi @vijay , For confluence You can change bind interface https://confluence.atlassian.com/confkb/how-to-bind-confluence-to-a-particular-network-interface-164496389.html Or use some proxy https://confluence.atlassian.com/doc/proxy-and-https-setup-for-confluence-950286281.html B.R.

in How do i configure openunderwriter on AWS Ec2 Comment by Andrew July 2019

Hi @Sebastian Gastager , Your posted links is incorrect. Example for my instance: http://localhost:8087/secure/CreateIssue.jspa?pid=10000&issuetype=10002 B.R.

in Link to a create iussue Screen Comment by Andrew July 2019

Hi @Bogdan Netribiychuk , Could You please check version of the SR? Maybe it also need upgrade? Try 'inspect' icons in browser (press F12) I suppose some wrong with CSS class. B.R.

in Trouble with icons in Escalation Services after upgrade jira software from 7.11.2 to 8.2.2 Comment by Andrew July 2019

Hi @Jessica Miles , Could You please check that video exist in attachment list of the page? It for cloud? I recommend send request for support team. B.R.

in Multimedia macro doesn't show file options Comment by Andrew July 2019

Hi @Jacob francois , Example for SR https://scriptrunner.adaptavist.com/4.2.0.2/jira/recipes/workflow/validators/simple-scripted-validators.html B.R.

in groovy Validator JMWE Comment by Andrew July 2019

Hi @Liam Bailey , Useful links https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html B.R.

in Next-gen Service Desk Issue Created Notifications Comment by Andrew July 2019

Hi @Szymon Trocha I have checked on my instance, work well. ${getWorkflowButtons.call()} test Custom field value: <% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("ios dev")) %> Could You please check name of the custom field? B.R.

in How do I get the value of custom field in Send custom email post-function? Comment by Andrew July 2019

Hi @Stephen Archibald , Maybe I misunderstand, but looks like it: (attachments is EMPTY or labels is EMPTY or fixVersion is EMPTY ) Return zero-or-more empty field. B.R.

in Empty/Missing Fields Search Comment by Andrew July 2019

Hi @mahavishnu , Line between 'issue security scheme' and 'project' relate to this custom: We can associate 'security scheme' with 'project'. But 'security level' we set in each 'issue'. In diagram I show it as 'dotted line' because we associate 'issue' with 'sec level' through project 'sec scheme' (not directly): B.R.

in My experience with the ACP-100 exam Comment by Andrew July 2019

Hi @Deeksha Rastogi , I have checked with REST client. I can change transition with /rest/api/2/issue/DEMO-2/transitions but cannot add comment. body: { "update": { "comment": [ { "add": { "body": "Bug has been fixed." } } ] }, "transition": { "id": "41" } } I can add comment use /rest/api/2/issue/DEMO-2/comment I suppose…

in Unable to update the comment and transition id in a single rest api call. Comment by Andrew July 2019

Hi @Deeksha Rastogi Issue have a lots comment, I suppose API cannot identify which one You mean. Look here https://docs.atlassian.com/software/jira/docs/api/REST/8.1.2/#api/2/issue-updateComment B.R.

in Unable to update the comment and transition id in a single rest api call. Comment by Andrew July 2019

Hi @Rajesh Ramankutty , Looks like file without extension. Below attachment png picture. B.R.

in Attachment file format in the backend of jira Comment by Andrew July 2019

Hi @Umeshkumar Kewat , You give link https://status.atlassian.com/ looks like problem on cloud side. Things happen, we can only wait. But better send request to support team. B.R.

in JIRA URL - Error - "Page unavailable" Comment by Andrew July 2019

Hi @tim hood , I'm not sure but maybe some problem in 'list'? Can list in python hold different type or it as array? Maybe 'lead' have other type? B.R.

in Struggling to get component lead using jira-python Comment by Andrew July 2019

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