Comments
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@PJ Wysota Thanks for checking out the guide, and the helpful feedback on additional topics we can include. We'll definitely consider them for the next edition!
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@Patricia Francezi_iDev_ @LEE LAI SHENG Thanks for your interest in the guide! Are you still have issues with the download? Let me know, and I'll look into it.
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@Vinícius Ferrão Got it, you should see a form on the top right-hand side. Try clearing your cache and cookies, or use a different browser. Sometimes we see this error in Firefox.
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@Vinícius Ferrão The paper is available on this link: https://www.atlassian.com/whitepapers/complete-guide-itsm Let us know if you're still having trouble!
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@Wade Tracy _Boise_ ID_ Oh this sounds interesting! Do you have a link to Kate's preso you can share?
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@Erica Larson Hi Erica! Teresa here from the Atlassian team. Thanks for sharing the ESM webinar. It was super insightful and well-received. For those of you who missed it, you can watch the on-demand version…
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@[deleted] Thanks for sharing! If you're not able to make the webinar, feel free to register and we'll email you the recording after.
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@Rodrigo Thanks for sharing! We look forward to seeing you at the webinar.
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Thanks for the feedback @Danny Flynn @Edwin Kyalangalilwa! See you at the webinar and keep the comments and questions coming :)
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@Christopher Rios The new portal is now available in the latest release, Jira Service Desk Server 4.1! Feel free to learn more about the changes and how to opt-in here: https://confluence.atlassian.com/servicedesk/a-stylish-new-portal-for-jira-service-desk-server-and-data-center-customers-963663645.html
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Hi Silvia, Teresa here from the Jira Service Desk team. Happy to report Jira Service Desk 3.16 is our latest Enterprise Release: https://confluence.atlassian.com/servicedesk/jira-service-desk-3-16-x-release-notes-957507088.html. You can read the Jira Service Desk 3.16 Enterprise release change log for a roll-up of changes…
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Welcome @GA! As you embark on your implementation, I hope you'll find useful resources and build productive connections in the Enterprise Community.
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Hi Jennifer, Thanks for your response! Vidhu and I would love to meet and chat with your team! Do you mind sending me an email at tfok@atlassian? We can discuss time and logistics from there. Looking forward to it Teresa
