Patricia Francezi_iDev_ Community Champion

@Abdullah Sa'D Muhammad Answar Vencapah This get will be only possivel in organization level, when you have managed accounts ONLY. Via Atlassian Access... https://developer.atlassian.com/cloud/admin/organization/rest/intro/ no other way available - only this one. trust me, ive tried :)

@Nayane de Paula bom dia. Se entendi corretamente você quer saber quais as APIs tem disponíveis. Sugerir uma só é basicamente impossível, pois depende do que você quer fazer. A documentação de todos os end points disponiveis estão aqui: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/ existem tambem os…

@Molly Bronstein do we have an estimated time for the same in teams?

@Benjamin Paton we have real interest in testing it, also put to our customers that already have needs related to all customer scenarios you exposed here. I think we may contribute a lot in the focused group, with suggestions, evaluations and also testing 

YEYYYY.... Cute cloudie again! My personal goal this year is to have the Expert designation. So I will take the ACP-420 next month, then ACP-100. I hope this set of actions around migration, clarify most of the users that migration is good! 

Estas utilizando grupos o roles? Hay alguna otra transicion que no tenga condicion? Si hay dos transiciones para este status, hay que utilizar la condicion en el otro. Se puedes agregar su workflow, puedo intertar apoyar. 

O_o I just saw here in a Team Managed project, that in fact, this option is not available. So the solution in this case is the move issues, indeed. Is your project a Team Managed?( Formely Next-Gen)

Hi This way (inside your 166 issue, that I suppose will become subtask)

@Dumitru Darii Hi You need to convert your task in a Subtask in order to appear as subtask in another task. If this is your purpose, you can convert easily in ... button in the issue If it's not the case, you can use issue links instead. 

@Julia can you share when we will know about the "migration path" for Jira Service Desk (ACP-400)? From the page, It sounded there would be no upgrade path for this one, so I got worried...... 

Hi @[deleted] Understood your problem... In fact, there will be no "Epic Names" associated with different issue types. This field is specific to Epic issue types issues, that's why when you download you see the blank information. From advanced search, you can see the "visual" result of the Epic Link - meaning - you see the…

Hi. I use Google sheets plug-in for this scope. You can schedule updates, then it will refresh the data. It doesn't send an attachment via email... 

Hi @Yerbol Nisanbayev will it be available for general searches? (Under filters / advanced search) and when?

Hi @Claire Berry You can use smart values in Automation, but not in this customer notification. Currently, is not possible to add more variables than shown :(

Hi @amrita.sodhi You can send the filter result in a scheduled way, via email, but not the dashboards. Full detail information in this doc https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/

Hi @[deleted] It seems you are using a Team Managed project, and the field you should look for is "Parent" Epic Link and Name are used in Company Managed projects. Check if this helps you.

Hi @Pramodya Gamaethige You need to check your board filter, if this issue type is currently taken in your filter, and if there is no subfilter associated, and if the user has access to the board filter itself. Check this doc https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/

@Bridget glad to share! :) If community wants more stories, questions! Please let me know. Its was a pleasure !!!

I guess that is not enough adding the epic name field. May be inserting Epic Link field as @Daniel Ebers did, would solve your problem @Marius Larsen The epic name field is mandatory when creating a epic, but the search for a existent one can be done by Epic Link field. Try this. 

HI @RJ Gazarek are there any plans to add more locations? Admins from Brazil are concerned about it. Roadmap just points the location you already mentioned until Q2 - 2022

Glad to help! :)

HI @[deleted] Permissions are available from Standard plan, you are right. About moving, you should be able to move the issues although is a free plan. How are you trying to do so?

@Bertrand VANOTTI May I suggest you one step? Go to Product Access and deactivate the option "New users have access to this product" related to any product that you might have in this screen (I assume that only JSM will be there). Then try to Invite again. The screen may change to request the type of access and product…

Hi @Anand Bisoen The Automation smart values should be used in your case, but {{issue.fields}} is very broad, so you need to specify what need to be print. i.e {{issue.summary}} etc; Check the docs here https://support.atlassian.com/jira-software-cloud/docs/what-are-smart-values/

Hi @Bertrand VANOTTI The Org/Site admin uses a licence, so the 2 + Org admin reaches the 3 agents limit

Hi @Colum McAndrew In this case is better to use the "Give Feedback" option in help link.

HI @Marius Larsen You will need to add Epic issue type in your JSM project https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/ Add "Epic Name" field in the screens related, as its mandatory. It will permit to add other default issue types as in Jira Software Projects. I hope this…

Hi @vincent.didden Jira Servie Managent uses the "Organization" concept to address your needs. As your questions is broad, I suggest you to check this page https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/ I has all the information about Organization and customers you…

I've been in love with Olympic games since I was a little girl. I had the opportunity to be part of the Rio 2016 games, watch the final of my favorite sport (Volleyball) and see athletes from my country become champions at home! I'm so excited about Atlympic! The photos are not sports, but they show some of my passion!

My favorite in "challenge accepted" category, is provide an estimate date for a custom field, based in SLA. I worked in this customer with @Pedro Francezi You need to put your automation after some transition that may have the SLA calculation already done. Before the calculation is concluded the smart value would be Empty,…