Ajay _view26_ Community Champion

Interesting usecase!

Wow! That's great news !

Hi @Rizaldy Salvador , Welcome to the Atlassian Community! When you refer Application, I assume its Jira. You can head to the Atlassian University which has lot of content on getting started and advanced courses to help you with Certification. Cheers Ajay

Hi @Rhys Aldivarn Welcome to the community! Can you add more context here.. Jira is a web-app which is typically accessed via browser . Are you using Mac or Windows? Cheers Ajay

Hi @Michael Woong Depends on the workflow configuration. If the work flow allows you to re-open once its resolved , you may re-open it . Can you check "View Workflow" in your attached image? Regards Ajay

Yup ! that should solve the problem! Great job @Alex Koxaras -Relational- !

Would love to try it out!

Hi @Daria Pavlova Welcome to the community! SLAs are in-built features of JSM Projects Jira doesn't provide those metrics, unfortunately. However, there are Marketplace Apps such as Time to SLA which you try out for your use case. Cheers Ajay 

Hi @Jeff Boon Welcome to the community! I couldn't get the last part of your rule. However, your rule should look like this 

Hi @Paul Quincy I use the below pipeline code to update my Lamda # This is a sample build configuration for Other.# Check our guides at https://confluence.atlassian.com/x/5Q4SMw for more examples.# Only use spaces to indent your .yml configuration.# -----# You can specify a custom docker image from Docker Hub as your build…

Hi Anna, Is it a simple timeline trend? If so you could use Jiras Gadgets to visualize your metric Cheers Ajay

Hi @Lucas Cardozo Welcome to the community! You can definitely add Macros toConflence page by going to Edit mode and selecting the Insert option for adding Macros of your choice. The link which you have attached ( Dialog2) is meant for App developers for creating custom Connect / Datacenter Applications using the Atlassian…

Hi @Brandon Goldstein Could you post the link for JIRACLOUD-77304 ? I couldn't locate it under https://jira.atlassian.com/

Good job @Priya _View26_ Apptoberfest is amazing!🍂🍻

Hi @Larry Allen Are you by any chance using any add-on? I don't have the "is automated by" option in my Issue link options menu Cheers Ajay

Hi @Pam Scott Welcome to the community! I use Trello for our Marketing activities, although most of my time tracking is performed on Jira Below is a useful link about the various time-tracking addons available for Trello Cheers Ajay

Hi @G subramanyam & Team Glad to be a part of the group! * One highlight you experienced in this two years - With Atlassian tools already in place before the Pandemic, the transition to work from home was super smooth. * What is that "aha moment" you cherish for life? - Always keep learning and experiencing change for more…

Hi @Mikael Sandberg & Community Good to see a group dedicated for JSM 😀 I have been using JSM for close to 5 years .. my focus is on JSM Reporting and looking forward to being involved in the group!

Hi @Gloria Wood Welcome to the community! You should see the Macro right with in the Insert menu ( in Page EDIT mode)

Hi @Sandy Thanks for sharing the articles!

I enjoyed the Beer theme Demo ..🍻 Cheers to your marketing teams creativity @Ulrich Kuhnhardt [IzymesDev] 

Hi @David Zhang I have tagged the Atlassian support team

Hi @David Roberts JSM seems to be a apt for your use-case. JSM provides a portal page where customers can track the status of the raised requests. You could also group by organizations of the customer for further classification. Regards Ajay

Hi @kanaka prasad ponnuru , Unfortunetly you would need the entire team members indivdually in the automation rule as groups cannot be added as watchers

Hi @kanaka prasad ponnuru You can a run automation rule to add Watchers whenever a new Support Ticket is created by customers. Cheers Ajay

Hi @Gitte Rasmussen You have an option to configure the notification frequency under Profile->Settings

Hi @Ninad Desai To answer you question Is there a way to make customer portal from one JSM project to be made available as custom templates for other JSM project creation. - When creating a JSM project select the - share settings with an existing project . Selecting this option will share all the Project configuration…

Hi @[deleted] I hope the issue is resolved. As Jack mentioned it should have been a temporary issue.

Hi @sulli A email notification should be going out automatically whenever the Assignee is changed. This is a default option https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/ Cheers Ajay

Hi @Linh (Jass) Pham Well I have never seen a error message as you have shown. Not sure if its a cache issue , can you check once again by clearing the browser cache? I guess you have the necessary Space permissions. Cheers Ajay