Ajay _view26_ Community Champion

Hi @Emirhan Türkay , Thanks for sharing the details of the issue you're facing. Just to check in—has this issue been resolved, or are you still seeing discrepancies in the filtered results? If it's still an issue, we can work with the VIEW26 support team to investigate further and ensure that the filter is functioning as…

I am a regular user of adjusting the tone feature provided in JSM Agent - Reply to Customer feature

@Yusei Saito , I think the problem is with unmapped statuses in the Board Config as @Trudy P Claspill mentioned.. Hope the proper mapping resolves your issue.

Hi @Smitha Joseph If you are seeing 2 fields in your Issue, it could be duplicates. You can check duplicates easily using the REST API - https://XYZ.atlassian.net/rest/api/3/field/. ( Substitute XYZ with your instance name ) and check for duplicate fields

Hi @Praveen Bansal Welcome to the community! You can add the SLA column ( in your case - "Time to resolution") as a column in the Search column as shown below. You need to go to Filters->View all Issues-> and select the table columns as shown below. Note that you will get the total elapsed time for the SLA in the column…

Looking forward for Team25 - Anaheim April 8 - 10, 2025

Good luck !!!

So many entries! I wish I could vote for more than just a couple!

Awesome.., Thanks for the pointer @Lisa Forstberg !

One of the biggest problems for me with creating Documents in Confluence is not creating the documents , but arranging , tagging and searching .. Hope Rovo will eventually make it easy for m 😎

Congratulations to all the winners! 🎉👏. Keep up the amazing work!

As a kid, I remember playing Pac-Man as my first ever video game. It brings back so many nostalgic memories! When it comes to chocolates, I love trying various flavours, but my all-time favourite has to be Mon Chéri.

Cool new features for the Confluence editor! .. looking foward 👍😊

Hi @Abdelrahman Alfawaier While Jira Service Management (JSM) does not have a built-in remote desktop or CISCO IP phone connection feature, you can integrate it with third-party tools that provide this functionality. Tools like Splashtop, TeamViewer, or AnyDesk can be integrated with JSM using various methods, such as…

Looking forward to checking out the new AI courses from Atlassian University! 🚀

Hi @Amanda K Jira components help you to group your work items and have rules to auto-assign people to issues linked to those components. Refer - https://support.atlassian.com/jira-software-cloud/docs/group-and-track-work-with-components/ At the same time Atlassian is rolling out the new Compass Components.. Have you…

@Danilo Simic , Since there is no Trigger associated for SLA Pause event, the best way would be use Atlassian Forge Platform to develop a custom scheduler to achieve your use-case since there are many possible scenarios which might cause SLAs to pause.…

Hi @Stacey Telford , One way to achieve rolling up the original estimate would be to use Jira Automation rule ..

Hi @Judi Khan Best of luck with your preparation! I took the ACP-120 last year and want to highlight that the questions can be quite challenging. It's important to gain practical experience, especially with permission management, as it really helps. As @Hana Kučerová suggested, the Udemy tests are also beneficial for…

Hi @Arpit Shah Can you expand you use-case? Are you looking at JSM Request creation as @Trudy P Claspill mentioned or is it a Jira usecase? Cheers Ajay

Hi @Amy Sliwinski You could use the Jira JQL Filter subscription feature for your use-case. The only downside is that you would need to update the JQL every-time you create a new Sprint. Cheers Ajay

Hello @Prashant Rajan I've just returned from TEAM24! A major update shared during Team '24 is the integration of Jira Work Management (JWM) with Jira Software (cloud only) to create a unified project management tool, now known simply as Jira. This version caters to all teams and emphasizes business objectives and goals…

Hi @marianna_taborda I am not aware of any macro which does this in Confluence .. but you could use a Trello Board to achieve the use-case An example Board is given below https://trello.com/b/z2GIJ3xD/forge-roadmap-for-developers Cheers Ajay

Confluence Cloud is a continuously updated service, which means that Atlassian regularly rolls out updates and improvements without the need for manual upgrades on your part. If you're interested in seeing what changes have been made recently, you can visit the Confluence Cloud Release Notes page

Hi @Ashish Gireesh I'm sorry, but as of now, Jira doesn't support the functionality to restrict users from logging work on past dates or hiding the log work option from the additional options for an issue. These features are not available out of the box in Jira. However, you might want to explore some workarounds using…

Hi @Priya ThirumalaiKrishnamoorth Welcome to the Atlassian Community. Have a look at the below REST API documentation https://developer.atlassian.com/platform/teams/components/team-public-rest-api

Hi @Reb Bravo Have you tried using Next business day {{[date].toBusinessDay}} Takes the given date, and returns the next business date. If the given date is a business day, then it will return the given date. Example of {{[date].toBusinessDay}} Ref -…

Hey @Sajit Nair Thanks for stirring up this yummy talk! 🙌 As a self-proclaimed foodie, it's like you're speaking my language. Indian cuisine is indeed a vast ocean of flavours, and it's a bit of a pet peeve for me too when people reduce it just to 'curry'. Growing up in Bombay, I was spoiled for choice with street food…

Are there any recent developments regarding the implementation of Dark Mode in Jira & JSM? Upon reviewing the tickets, it appears there has been no recent progress.

@Jyoti Kumari , Did you get through your problem? Cheers Ajay