Ajay _view26_ Community Champion

Hi @Damian de Vries Welcome to the community! Can you elaborate duplicate created - Are the reporters same for the duplicate issue created? Cheers Ajay

Hi @Rotem Ashkenazi Welcome to the community! Jira Service Management Projects allows creating KB on a per project basis and it can be linked in the Portal page so that customers can access the KB pages & FAQs Have a look at the below article for how to go about creating a KB…

Hi @Ninad Desai Intresting ! Usually you would have limited number of JSM projects & Jira Projects within your organization. Can you please explain the use-case for Project creation automation ? Both JSM & Jira provides custom templates to get started. Also you could borrow configurations from previously created Projects…

Hi @atarab There is a open Feature request to introduce the ability for customers to be able to use it can be found at https://jira.atlassian.com/browse/JSDCLOUD-152 Regards Ajay

Hi @Jimmy Bergmark (info) One solution would be to use automation for Jira , use a custom field in the request screen, and get the email into it using the smart value below {{issue.reporter.emailAddress}} Cheers Ajay

Hi @Bhanu You shouldnt be utilizing JSM licences for Internal Users. Instead you should treat internal customers, as JSM customers who can login to customer portal to create requests without consuming a JSM license. You can read more of the best practices here. Cheers Ajay

Hi @atarab JSM provides you with the ability to embed widget ( a light weight form ) which would allow customers to log request directly from the App / Website. If this sounds intresting for your use-case, you can read more about it here -…

Hi @Saarang Tiwari Welcome to the community! First the topic of pricing - For standard you pay $3 per user per month. As you add the no of users to the workspace, the billing per month would keep getting added. Build minutes are minutes executing a pipeline on a runner, excluding time acquiring a runner. They’re the…

Hi @Amadeu Arnau The issue seems to be a sync issue where the users info is not available and hence the "-". It would be good if you can contact Support in case you are still facing the issue. Cheers Ajay

Hi @Kamel Meftah You are correct, Jira Software allows working days configuration only for Sprint Boards , unlike Jira Service Management projects where you can configure the Calendar SLA. Cheers Ajay

* Is there research to support 4 day work-week improve producivity across different geographies taking into account the cultural aspects ? * Does 4 day work-week affect annual holidays, given the more number of weekly offs? Cheers

Hi @TP Welcome to the community ! The link which you have specified is that of Jira Service Mangement Project , whereas the screen-shot attached is that of Jira Software Project. Can you please cross check as the reporting features vary across JSM & Jira Software respectively Cheers Ajay

Hi @Nathan Davies Welcome to the community! Currently, Jira Cloud does not offer a way for you to customize the look and feel of your email notifications. Cheers Ajay

Hi @Grandhi Mounica Can you refer to the JIRA Software REST API documentation here Refer specifcally to the - GET all Sprints API - GET /rest/agile/1.0/board/{boardId}/sprint Cheers Ajay

Hi @mir_contact_stable_point_io I hope you find this useful - https://developer.atlassian.com/cloud/confluence/blueprints/ Cheers Ajay

Hi @John , Thats strange! I checked a company managed project at my side and the approval options are available. Can you try accessing the Workflow from Project Settings and try to edit the workflow ?

Hi @Danielle David Welcome to the community. Its should be possible. Kindly refer to this thread as it discusses a similar use-case. Cheers Ajay

Hi @Pinga Lau Bitbucket billing is per workspace The billing can be accessed via the link - https://bitbucket.org/<workspace-name>/workspace/settings/plans-and-billing Cheers Ajay

Nice snaps @Mayur Jadhav 

@Marjorie Wow !! 

Hi @Aman REST API enables you to interact with Jira programmatically. But you need to have programming expertise to get started. Perhaps you could ask some developer from your team to help you out. Cheers Ajay

Hi @Kerli Loopman , Copy use-case can be achieved using Automation for Jira . Have a look at the examples. Cheers Ajay

Hi @Aman You could try out the exporting using the REST APIs Cheers Ajay

Hi @rcmonitor Bitbucket is yet another git repo and there is nothing like Bitbucket mandating a folder structure. We use bitbucket and golang and as long as the repo is specified in a GOPATH there is no issue when building your projects Cheers Ajay

@Stefannie Tan Thats strange!

Hi @syee You can customize the email settings by following the below instructions To edit your email notification settings: * Choose your profile picture at the right side of the navigation, then choose Settings * Click Email in the left panel * Click Edit

Hi @Stefannie Tan Just to confirm did you have any sub-tasks with story points assigned in the Sprint ? Cheers Ajay

Hi @[deleted] , Welcome to the community! Could you please attach a screenshot for further debugging? Cheers Ajay

Welcome @tekgod 

Hi @Fraser Macmillen Welcome to the community. As @Lisa Grau mentioned you could use Confluence Pages for your use-case. On a side note if you have programming expertise, you could look into The Forge Platform from Atlassian for developers which allows custom App development on top of Confluence. So in your use-case a…