Fraser Colmer [Zephyr] Atlassian Partner

Hi @Shane Higginbotham , JIRA Capture is now owned by Zephyr and can be found through this link. https://marketplace.atlassian.com/apps/306183/capture-for-jira?hosting=cloud&tab=overview Hope this helps, Team Zephyr

Hi @Helen Ahlberg , It sounds like you were trying to search and export using the “Issue Search” feature which doesn’t include the JQL for cycleName. This is causing you to get an error stating that cycleName doesn’t exist. The JQL for cycleName exists in our “Search Test Executions” feature. The “Search Test Executions”…

Hi @Helen Ahlberg , Thanks for asking your question on the Atlassian Community. It sounds like you were trying to search and export using the “Issue Search” feature which doesn’t include the JQL for cycleName. This is causing you to get an error stating that cycleName doesn’t exist. The JQL for cycleName exists in our…

Hi @Helen Ahlberg , Thanks for asking your question on the Atlassian Community. It sounds like you were trying to search and export using the “Issue Search” feature which doesn’t include the JQL for cycleName. This is causing you to get an error stating that cycleName doesn’t exist. The JQL for cycleName exists in our…

Hey @[deleted] , Thanks for your post on Atlassian Community. This is a question that our support team may be able to help you with. Please follow the link below to have direct correspondence with someone from our team. https://www.getzephyr.com/support (submit a ticket) Best, Team Zephyr

Hi @Sergii D, Thank you for asking your question on the Atlassian Community. To filter test cases which not tested in current release/version/build you could add another filter along with the existing ones to sort by the current version for the issue. As long as your issues all have an affected Version, the added filter…

Hi @Vishal Mandalia Thank you for asking your question on the Atlassian Community. The price of Zephyr matches with how many Jira users you have. You have 14 Jira users so that would cost $4.25 per user per month. Your total price would be $59.50 per month. The pricing and licensing model is an Atlassian policy. I hope…

Hi @LEM, Thank you for asking your question on the Atlassian Community. Please reach out to Matthew King at matthew.king@getzephyr.com to discuss this issue further. Best, Team Zephyr

@[deleted], It is possible using that gadget. You can filter the report to a particular cycle by selecting the project, version, and cycle name when you are configuring the gadget (see the images below). If you are still having problems I would suggest going to our support team so they can walk you through it via a screen…

Hi @[deleted], Thank you for asking your question on the Atlassian Community. You need to create a JIRA dashboard and then add Zephyr gadgets to the dashboard. The gadgets can be found here for either cloud or server: Cloud…

Hi @Bolchis Bogdan Radu, Thank you for your post on the Atlassian Community. We need more information/details to be able to help you with your problem. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have.…

Hello @Parth Oza, Please follow this link and read the responses: https://community.atlassian.com/t5/Jira-questions/tools-menu-missing-in-jira/qaq-p/140308 I hope this helps, Team Zephyr

Hi @Кирилл Фадеев, Thank you for your post on the Atlassian Community. We need more information/details to be able to help you with your problem. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have.…

Hi @[deleted], Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @V, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @hiba zubair Thanks for your post on the Atlassian Community. You will have to create users, give them permissions and then pass the login details to the client. Hope this helps, Team Zephyr

Hi @Jörn Kallenberger, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @Quinn Vali, It might be beneficial to work directly with "Classic" projects where Zephyr for JIRA can be integrated with. Here is a resource that could help in migrating your data from one to the other. Link provided:…

Hi @Mike Barmettler, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @[deleted], Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hey @Nic Brough -Adaptavist-, See my comment below to Nancy & Manon or follow this link https://zephyrdocs.atlassian.net/wiki/spaces/ZFJCLOUD/pages/704282626/Switch+to+Old+UI on instructions to revert back to old UI. Thanks, Team Zephyr

Hi @Alan Jones& @Monica Grama, Thank you for your comments/concerns on the Atlassian Community. Follow the instructions to this link to revert back to the old UI. https://zephyrdocs.atlassian.net/wiki/spaces/ZFJCLOUD/pages/704282626/Switch+to+Old+UI Best, Team Zephyr

Hello @Nancy Havnen-Storey& @Manon Soubies-Camy, Thank you for your comments on the Atlassian Community. Follow the instructions to this link to revert back to the old UI. https://zephyrdocs.atlassian.net/wiki/spaces/ZFJCLOUD/pages/704282626/Switch+to+Old+UI Best, Team Zephyr

Hi @Chen Carmi, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hey@himanshu shinde, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @Yuvraj, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @Yuliya, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you, Team Zephyr

Hi @[deleted], Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you and hope this helps, Team Zephyr

@orhanyener, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you and hope this helps, Team Zephyr

@Sneha V, Thank you for asking your question on the Atlassian Community. Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. https://www.getzephyr.com/support (submit a ticket) Thank you and hope this helps, Team Zephyr