Matt Tse Atlassian Team

Hi @Louis Mamakos , Sorry I didn't get a notification from your reply. I tested the MacOS shortcuts you've listed with the Jira keyboard shortcuts disabled and they work as expected. Cheers, Matt

Hi folks! Great to see some of the discussion happening here regarding testing project changes. Just wanted to let you all know that my team is working on the cloud sandbox experience and if you'd like to follow the progress, please refer to our public Jira ticket: https://jira.atlassian.com/browse/CLOUD-10910. Cheers, Matt

Thanks Casey. Glad that it was resolved. @Mauricio Kruijer , you can reenable the shortcuts by accessing the ? menu > Keyboard shortcuts (right side of the top navigation bar)

Hi @Calvin Hohener , Apologies for the delayed response. Missed your original comment. The keyboard shortcut dialog can also be accessed from the ? menu located at the top right of the page. Regarding the disabling of markup shortcuts, I wasn't able to reproduce this on my machine. Could you share more details with me?…

Hi @Justine Violante ! Apologies for the delayed response. I completely missed this notification in my inbox. I completely agree that experiences can only be enhanced if they're focused on the user! Could I just clarify what you're looking for though? Are you interested in getting access to a group of Atlassian customers…

Hi Louis, I'm not familiar with the macOS keyboard shortcuts you listed and what they do, with respect to Jira that is. Could you elaborate? The feature we've built disables all of the Jira Cloud shortcuts that appear in that Keyboard shortcuts window/dialog (e.g., Quick search, Create issue, Toggle sidebar, Assign issue,…

Thanks for the clarification. Apologies for misunderstanding the question. I'm assuming by "Backlog", you're referring to the public issues raised on jira.atlassian.com. If a team does address an issue that's been raised publicly, they will often search through the issues and update its respective workflow to whatever is…

Hey @William Sheboy, Great question. The answer is that it really depends. Each team works on different problem spaces and it really falls to the team to decide what areas are relevant to their focus area. We have innovation time that we can spend working on areas that are not roadmapped. In this case, we saw an…

Thanks for reporting this Jesse and apologies for not seeing this sooner! We did spot a bug with the custom theming and were able to track down the issue and put a fix in like you've already seen ;) Cheers, Matt

Hi everyone, Thanks for the lively discussion about keyboard shortcuts! My name’s Matt and I’m one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this…

Hi @Magdalena Migas, Thanks for the question! My name’s Matt and I’m one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this will look like. We were…

Hi everyone, Thanks for the lively discussion about keyboard shortcuts! My name’s Matt and I’m one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this…

Hi everyone, Thanks for the lively discussion about keyboard shortcuts! My name's Matt and I'm one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this…

Hi everyone, Thanks for the lively discussion about keyboard shortcuts! My name's Matt and I'm one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this…

Hi Noctis, Thanks for your question about keyboard shortcuts! My name's Matt and I'm one of the product managers in Jira Cloud. My team picked this problem up and have just started to roll out a feature that will allow users to enable/disable shortcuts at a per-user level. See the attached screenshot of what this will look…

@Matt Sywulak , Thanks for the follow up details Matt! Your observation is correct in that the search experience is effectively the same as it was before. The only difference is that the form factor/UI we present it in is different. I've passed along this feedback to our Search & Smarts' team so that they have awareness.…

@Elane Gonçalves , Could you tell me more about why you prefer the previous navigation? Many users are finding the new one more intuitive and easier to navigate with. @ackvf , I understand the vertical real estate is important and this is one of the things we're looking to improve in the near-future. Please keep an eye…

@Haim Arazy , @Hogan Haake , Point taken and I understand that constant change can be frustrating. I know that not every change is going to resonate with everyone especially given the diverse set of use cases Jira is used for. We are looking into better ways of releasing changes in a more systematic way. @Edward…

@William Sheboy , thanks for the follow-up. The advanced issue search experience is one of the few experiences we have not prioritized any work or time on in the past; however I am happy to say that it is an area we'll be looking into more in the coming months. Ensuring that the experience is accessible and handles…

@Karuna Rao , Thanks for the feedback. I’ve passed this feedback along to the team working on the issue experience. If they have any follow-up questions, they’ll get in touch.

@Kamil Kseń , @Gaurav Shah , @eren , Performance is definitely top of mind for all our teams working in Jira Cloud. Where possible, every team is responsible for ensuring the experiences they build and ship are performant. This won’t be an overnight change, but we have the right level of emphasis on it and I’m confident…

@Esther Strom , Sorry about that. I'll clarify that in the ticket. The bug that has been reported at this point is that the custom links do not appear in the Atlassian product switcher menu. Can you confirm that this is the problem you're experiencing?

@faruqh1 , Sorry to hear that. I’d love to better understand why you loved the left navigation so much? Feel free to email me at mtse[at]atlassian.com @Rick, Thank you so much for the detailed feedback and suggestion. This is not something we’ve really encountered in the research we’ve done. I’ve love to better understand…

@Esther Strom , Sorry about that! This is a bug we’re aware of and we are addressing. Feel free to follow https://jira.atlassian.com/browse/JRACLOUD-74278, which is where I’m trying to more broadly share the changes and the updates as we go. @Haim Arazy , Where are you trying to get back to? Could you shed some more light…

Hi @Samuel Bar , We have no active team members working on the Atlassian navigation Chrome extension as we are now focused on building and rolling out the real thing :) We're still in the process of gradually rolling this out. At the moment, the new navigation is available to roughly ~5% of our customers. If there is a use…

@Julie_Estoria , Yes! Apps will function exactly the same as they do today. We will be making them more accessible and easier to access by having them grouped into the global navigation menu. Having it here makes it easier to access the Apps from anywhere in Jira. @[deleted] , We do not have this announcement translated in…

@krishna , If you’re signed up for our Early Access Program (EAP), please disable the Atlassian Chrome extension as it might be conflicting with the official build. Please note that the Chrome extension was built purely as a proof of concept for us to test and share the designs early with customers. We will not be…

Hi Krishna, Did you sign up for our Early Access Program to receive the new navigation? If so, please disable the Atlassian Chrome extension as there is a known issue that may make it not compatible with the official build. Cheers, Matt

@Kristijan Luburic [venITure] , If you haven't already signed up for the EAP for marketplace vendors, I'd encourage you to do so here. Alternatively, please email me directly at mtse[at]atlassian.com to confirm your participation. @Mark Thompson , Thanks Mark! That's really resounding to hear. We strongly believe this will…

Hi @Dhiraj Menon , Apologies for the late response. Would you mind sending me an email? I can better address your concerns there. You can reach me at mtse[at]atlassian.com. Cheers, Matt