Darryl Lee Community Champion

@Varsha Patel wrote: @Darryl Lee @Alvin Rodis Based on our research with admins over the last 12 months, we’ve found that allowing user-level opt in makes it difficult for admins to provide ad-hoc support to users across different versions of the product. Admins specifically asked for this level of control over their…

Hi @Gregg Brown - I respectfully disagree. People who OPT-IN to a new UI experience are self-selecting to "try the new thing". They're motivated to figure it out themselves. This is how I suspect that Atlassian got their < 3% opt-out rate during their EAP and Beta programs for the new UI. Of course those people stuck with…

So yeah, when everything is working right, adding the engineering-rca label to this page resulted in a new task RETRO-364 being created: And then the existing tickets (well, the four that are in "Inline" view) were linked to that ticket: Note about Documentation Link custom field The Jira automation needs a Page Id to be…

Oooh, @MattD maybe I need to write a script to monitor this portal for new request types that might tip us off to new EAP opportunities (since there's not really a central place to find them): https://earlyaccessprogram.atlassian.net/servicedesk/customer/portals (That's the portal that had the Audit Log Query Language EAP…

Hi @yqiao - while you are correct that users (if they are on Standard, Premium, or Enterprise plans for Jira) can revert to the old version of Navigation, it's important that they know that they can only do so temporarily. As the official timeline says: Standard plan For Jira and Atlassian Home, users can still turn off…

Oh thank you for the mention @Jimmy Seddon I have to confess that in retrospect, I would also describe my article as different, and by different, I mean a sleep-deprived reminiscence and appreciation of Team 25 that then takes a turn and goes down a rabbit hole of resentment and dissatisfaction because I was tired and…

@Brett Uglow thanks for your response, and for actually doing this AMA at all. Very brave. Or crazy. Or both! :-} Just a small point of order: In comparing the rollouts, the new rollout adds an additional phase for admins to control when everyone can opt-in, before reverting to full user-opt in. So it's similar to the…

Hi Dina - apologies - it's been a while since I've set this up, so I was a bit confused. In Jira Service Management there are built-in project mailboxes. If by chance you are on JSM, this makes things very easy: How do customers send requests by email? But since this is in the Jira forum, then you're probably dealing with…

Alas @Alvin Rodis the answer is currently NO. I asked the PM why over here. I made this request way back in March. I see that @Dominik Březina, @Brad Hosking, @Mark B Wager , and @Ariel Kauan asked for it since "opt-in" was announced. Asking @Aditi Dalal, @Brett Uglow and @Varsha Patel here if there's some technical reason…

Hey @Brett Uglow - question about implementation. Now that Administrators can individually opt-in to the new Navigation, is there any TECHNICAL reason why this more user-friendly way of rolling out the UI could not be made available to regular users? Back in 2020 when @Matt Tse managed the rollout of a new navigation, they…

Alas @Alvin Rodis the answer is currently NO. @Varsha Patel can you explain why? If you can enable Admins to individually turn on the new nav for themselves, then it seems like the pieces are there to let Users also do this. As many of us have mentioned before and recently, this would REALLY be a smoother rollout if all…

Whoa @Mikael Sandberg That's 1) a pretty cool hack, 2) kind of a long way to go just to display field data (I think the original request was to show it in read-only form?). :-} I mean, yes it works. But as a Customer isn't it a little odd to be looking at "Attached Forms" for field updates? Enh, I looking at your…

Hi @Dina Nikandrou - So you technically could add enable your project to Create work items and comments from email and then create an Outlook rule to forward emails from your team email to the project email address. However it would simply dump the body of the email into the Description field, and the Summary would be…

Ohey @Ramchandh , so when I wrote this: So Jira Automation doesn't support running scripts (Bash, Python), but it might be able to do what you want using built-in functionality. I totally forgot about Web Requests! Also, I've only investigated Automation for Jira Cloud. For #1, I still don't think it's possible to do that…

This looks awesome @Adam Kassoff - thank you for sharing! So I poked around "adding the now guest to their specific confluence space" with Developer Tools, and found this endpoint, which, thank Gord, allows standard API tokens for authentication. (So yay, the same Basic Authorization header, along with content-type:…

I think if you do two IF-ELSES then both will complete, and you'll get what you want. I don't think I can advise removing the Delay. You absolutely need to WAIT for the response back from the API before trying to set the version. I'm surprised if what you wrote worked, @Heather Ronnebeck because historically, if an IF…

Ah yeah, it works. Here's the iOS IF branch after I created a new IF branch for tvOS and dragged all the actions down to it. New JSON for adding fixVersions: { "update": { "fixVersions": [{ "add" : { "name" : "{{iOS}}" } }] } }

OH that's tricky. So MAYBE, just maybe instead of doing: * IF iOS * ELSE tvOS You instead do: * IF iOS * WebRequest to get iOS version * ADD version to fixVersions (instead of current REPLACE) * ELSE* audit log saying not iOS * IF tvOS* WebRequest to get tvOS version * ADD version to fixVersions (instead of current…

@Haddon Fisher for clarity, I don't work for Atlassian. I added this to my company's internal FAQ under "Why is Atlassian doing this": * Designing Atlassian’s new navigation - WHY they’re doing this - screenshots, design decisions, user feedback I think their reasoning is basically this: One navigation for all products…

Hi Brett - I noticed on that around Apr 12-13 (the weekend before we were supposed to have the option to switch to the new nav) that the fonts changed. Did your team do some "pre-staging" work updating/replacing CSS that you thought would not impact people who had not yet switched? I wonder if you also may have pre-staged…

How embarrassing, you're completely right, I just didn't scroll up haha. I guess I should point out that the endpoint is different by an s: No query parameters: https://YOURSITE.atlassian.net/rest/api/3/project/{{issue.project.key}}/versions Query and status parameters:…

@Aditi Dalal I've got some feedback for a few of the resources that Bill found and shared with us. The "Old vs new" side-by-side comparisons are excellent, HOWEVER, the images as displayed in those tables are very small, and unlike in Confluence, clicking on them does not cause them to "pop up" in a larger size. Talking…

Ohey @Bill Sheboy I looked at the docs for the project versions API endpoint last night and the only query parameters I saw were expand. OH... but I did not look at the old (v2) endpoints. Get project versions paginated has both query and status parameters you can query. Nifty. So I guess this could be rewritten (no regex…

@Bill Goetz thank you for posting https://support.atlassian.com/navigation/resources/ It would've been nice if @Aditi Dalal followed up her post letting us know about the work they've done. I especially appreciate this content: Manage change within your organization Here you can find templates, timelines, and communication…

Oh hi @Heather Ronnebeck - yes what @Bill Sheboy said. Here's the details from a rule I created and tested: Send Web Request: https://YOURSITE.atlassian.net/rest/api/3/project/{{issue.project.key}}/versions Headers: Content-Type: application/json Authorization: Basic youremail:token base64encoded Create variable -…

Oh, and so, what this would look like as an Automation rule is something like this. (You'd probably have a real trigger with a real condition like "When this ticket gets moved into the Converted status or something") So, I've only tested my curl command, not the Automation bits, so please give it a whirl, and let us know…

Ohey, so I happened to meet @Adam Kassoff at Team 25 last week and he told me about what he was trying to do, so I had a little bit of a head start on this one. Yes, @Christopher Yen that endpoint is pretty close to what you need, but I had to do a little more digging with Chrome's handy dandy Developer Tools to observe…

This is great work @Marc -Devoteam- !! In case anyone doesn't know about the base64 Authorization thing, there's a good old article: Send web request using Jira REST API 

@Katie Swanson-Wikelius while I admire your spirit and your company's frugality, I've gotta say that there's one app that I feel is 100% worth the price (or worth a free trial to get what you need): * (Formerly Bob Swift's) Jira CLI (you can install it with a free trial license) Then, after installing the client, you can…

Woof. I've been on the Internet for way too long and forget that it really doesn't matter if I get "FIRST!" here.