Darryl Lee Community Champion

HI Sid - I toyed with the idea of writing a script to automatically submit a ticket based on a template that let me plug in the Site that was accidentally created. I got as far as sniffing the POST calls that the Support site made upon ticket creation, and then hacking together a shell script that replayed the call using…

I clicked Like, but I do not like this. But also, I HOPE support is just confused, and that there are not different timelines depending on your tier, because Support WAS able to help us expedite an Org deletion. We are on Premium, and here's the timeline of a recent accidental site/org creation and deletion: * 6/18 we…

Aw man, but what about the 1% of us who aren't on the new user management (aka Vortex)? I mean, we're small in number of sites, but HUGE in numbers of users, which is the whole reason we can't migrate. :-/ OH WELL, I guess hidden admin.atlassian.com endpoint it is then:…

Huh somebody liked this page recently, so I came back to realize I broke all my images due to a misunderstanding of how the forums stored images. In looking for replacement images, I discovered this remarkable ticket: * JRASERVER-72703 - Checkbox Custom Field to show Checkboxes in Issue View Screen instead of Text Lists If…

Oh, I see in your post to Jira Cloud Admins you wrote: As we approach generalavailability of the new backup and restore experience, we’ll continue to refine the API based on your feedback. Currently, access is limited to Enterprise plans, but we’re exploring broader availability as a paid offering at GA. Stay tuned for…

Great news! When will it be available for commoners folks on non-Enterprise tier? I heard a rumor that Atlassian was considering offering their Backup and Restore as a separate product. Considering that the only viable alternative for backups is third-party apps, we would be willing to consider paying for this.

:-{

Oh hey, in case you wanted to use MCP to do any complex editing of Confluence pages (like to fix links whose titles are broken by some weird legacy conversion issue), be advised (by Github Copilot + MCP): Me: Oh no, the MCP cannot get storage format? It can only update pages using Markdown? That's kind of lame. Github…

@Ryan M creating multiple rules to handle 200 IF-ELSEs would be a nightmare. :-O @Bill Sheboy 's suggestion of a Lookup Table is better, except manually entering 200 rows would also suck. Imagine having to use this interface 200 times, especially if you already have the data somewhere like Excel or something: @Anne…

Hey'all, there's a feedback request here for non-admins: Seeking END-USERS to help us improve Atlassian’s navigation As an extension of our previous admin-focussed research into the new navigation, we're eager to hear directly from end-users (non-admins) to ensure we capture a complete picture of how all types of users are…

I guess I kind of buried it up there, @Kelly Arrey, because it was the impetus for this post: Jira Projects -> Spaces But now that I'm reading Atlassian Projects: What’s new and what’s next and also recently learned the origins of Project Central/Team Central/Atlas/Goals and Projects way back in 2015, it really does seem…

Hey there @Andreas Inhofer -- So as discussed in "Updated way to set Description field using ADF in an Automation rule" in reference to "Updating description field using REST API and Atlassian Document Formatting (ADF)"... It appears that Atlassian STILL does not support using ADF inside the "Additional fields" section of…

So I dug around and found these early discussions and presentations about Project Central (later to become Goals & Projects under Platform Experiences). Wow, had no idea that this had been brewing for a while, apparently: * Nov 2015 - Fireside Chat: Cultivating Company Culture - Atlassian Summit 2015 * Cutting Through the…

Ha yes @Trudy P Claspill and @Kelly Arrey - Jira's journey of branding and marketplace positioning has been something to behold. As @Rodney Nissen _Work Wranglers_ _TJL_ likes to say, "It's Jira, but for _____"™ Oof, let's _try_ to break it down. (Also if somebody has written a whole article about this, please let me…

YES @Raju Kadam totally forgot about: 2008 2014 2017 (Sorry about the poor alignment.) Those were screencapped/pasted from this great article from the designers of the new custom typeface Charlie Sans introduced in 2017: * Atlassian ☠️ OH no Type Company The new branding was formally announced here: * Sep 2017 - Our bold…

@Kelly Arrey and @Dave Mathijs Ooof yes, how could I forget: Products -> Apps * Apr 2025 - Atlassian Administration terminology change from “products” to “apps” 

OH! How could I forget! Roadmaps for Jira -> Portfolio -> Advanced Roadmaps -> Plans * Sep 2014 - Radiant Minds has joined Atlassian, Roadmaps for JIRA is now JIRA Portfolio! * May 2020 - Portfolio for Jira is now Advanced Roadmaps * Nov 2023 - ✨ Plans, an advanced planning feature in Jira Premium Oh heh: Roadmap ->…

Hrm, back in August 2024, @John Hooper wrote: Thank you everyone for all of the feedback! I wanted to share that Confluence will be beginning to actively investigate the addition of the space owner capability soon, and that we currently plan to begin engineering work on it in the next 2-3 months Well congratulations…

Huh. I was ready to agree with you @Marc -Devoteam- but now that I'm looking at the "latest" Forms, I don't think that's quite right, and I believe there's at least two possibilities. (Oy.) I think that @arielei is describing a function of JSM (ProForma, also available as Advanced Forms on some instances): mapping…

@Haddon Fisher I was trying to remember what we had chatted about previously, and it was Atlassian's stated goal of "One navigation for all products" But before I found that, Google revealed this old post of yours from a mere years and 8 mos ago, and gosh if it isn't... prescient? Something? * Is Jira One Product Or…

Welp, I filed a ticket about this, and it finally got routed to "Marketing and Search-Optimization specialists" last week. Tested again today, and whew, I think our long national nightmare is over. :-} Or well, let's hope they fixed it. I haven't heard back on that ticket, so I wrote them: Hey! I haven’t heard anything,…

Hi @Iain McCarthy welp, my problems with Form index was me being dumb and forgetting --header 'Accept: application/json' Anyways, yeah, I tested a PUT and it worked. Here's the curl command I used: % curl -n 'https://api.atlassian.com/jira/forms/cloud/CLOUDID/issue/HELP-57/form/2a4b4cd9-c316-4c1a-b69b-36f69cbcf724' \…

Hey @Iain McCarthy can you share the output of Get simplified answers ? I could not get this to work with my forms last night. I also couldn't get Form index working. Odd!

OMG. The API documentation for Get form on a request type is a little misleading. They say you need requestTypeId. Gaaaah. It should be requestFormId. It should be: https://api.atlassian.com/jira/forms/cloud/CLOUDID/servicedesk/SERVICEDESKID/requesttype/REQUESTFORMID/form Where REQUESTFORMID is found when you edit your…

Actually, looking at the Integrating Custom Form Fields into Jira Ticket Creation API example, it does look similar to the data submitted to the proforma API. I think what you need to do is get your Field IDs, as they mention. You're supposed to be able to get this by hitting this endpoint:…

Hey @Iain McCarthy - tl;dr - I found a totally different API endpoint with a different payload when I updated a JSM form on my instance. For your endpoint, try omitting quotes around number field values: "line-1-quantity" : 0, "line-1-value" : 0, WARNING LONG POST AHEAD! Ok so I went to one of my test forms in a Service…

I was annoyed (but somehow not surprised) that there wasn't any documentation of the tools that the MCP makes available (although if I squint at some of the previous screenshots, I guess I can make them out). So I also took screenshots of VS Code + Github Copilot and then used Preview on my Mac to "OCR" them: Informational…

AH yes, if it's not an Update but rather adding a new form, that's (probably) much easier: * Add form * Save form answers * Submit form What's weird about these APIs is that there's separate ones for Customer Requests, which seem redundant with the Issue ones, except there's no "Add form" for Requests. Curious. Anyways…

Hi @Iain McCarthy - the page you shared (Integrating Custom Form Fields into Jira Ticket Creation API) says: (Experimental) Provides answers to the form associated with a request type that is attached to the request on creation. (Emphasis mine.) So I believe that this is only for populating a form when you are creating a…

Hi, thanks @Amanda Barber and @Lauren Black for the links and responses. I somehow totally missed the pricing section for Teamwork collection. I guess I was thrown by all of the buttons/links that say to "Contact sales" to purchase, which is a very non-Atlassian thing. (Like hold up, when did Atlassian get a Sales Team?…